Job summary
Previous Applicants Need Not Apply
Band 4 Personal Assistant
Directorate: Mental Health
Base: Parkside House Coventry
Hours: 37.5 hours per week
Main duties of the job
An exciting opportunity has arisen within the Mental Health Directorate for Coventry & Warwickshire Partnership .
We are seeking an enthusiastic and self-motivated individual to undertake the role of Personal Assistant. The successful candidate will support the Senior Management Team across Mental Health and Rise Services, provide a comprehensive and professional personal office service including full administrative and secretarial support to Senior Managers in order to maintain effective and efficient services. Primary duties will include; diary management, coordinating internal and external meetings, preparation of agendas and associated documentation. You must be able to plan and manage a range of complex duties, organise own work to meet deadlines and respond professionally to enquiries both internal and external to the organisation
For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.
About us
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
These include:
- generous annual leave entitlement which increases during your time with us
- excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
- salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
- discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
- wellbeing support, including an in-house counselling service, external helpline and more
- staff networks and support group
We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
Job description
Job responsibilities
In addition to the above, the post holder will have experience of working as a personal assistant. Combining high standards and commitment with experience and excellent communication both written and verbal alongside having exceptional organisational skills are essential for this post. You must be able to provide evidence of working in a busy environment, utilising secretarial and administrative skills including minute/note taking experience, as well as Microsoft packages.
Job description
Job responsibilities
In addition to the above, the post holder will have experience of working as a personal assistant. Combining high standards and commitment with experience and excellent communication both written and verbal alongside having exceptional organisational skills are essential for this post. You must be able to provide evidence of working in a busy environment, utilising secretarial and administrative skills including minute/note taking experience, as well as Microsoft packages.
Person Specification
Qualifications
Essential
- Good General Education (e.g. GCSE English and Maths A-C)
- QCF Business Administration Level 3
- QCF Customer Service Level 3
- QCF Team Leading Level 2 / First Line Management Level 3
Experience
Essential
- Competent working with a range of Microsoft Office packages (e.g. Word, Excel, Outlook, PowerPoint and Access)
- Experience of working in a busy office / customer care environment
- Secretarial experience for senior managers/ directors
- Diary Management
- Experience of minute taking
- Competent at creating excel spreadsheets
Knowledge
Essential
- Articulate with excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Advanced keyboard / IT skills
- Ability to manage and prioritise own and other's workload and use own initiative
- Ability to work autonomously
- Excellent organisation skills and ability to multitask
- Excellent time management skills ability to prioritise conflicting demands in order to meet deadlines
- Excellent knowledge and understanding of office procedures
- Ability to take and transcribe notes of meetings in a timely manner
- Ability to establish and maintain relevant recording and information systems
- Ability to problem solve and deal professionally with complaints
- Understand confidentiality and apply the principles in every day working practice
Other
Essential
- Ability to travel to multiple sites
Person Specification
Qualifications
Essential
- Good General Education (e.g. GCSE English and Maths A-C)
- QCF Business Administration Level 3
- QCF Customer Service Level 3
- QCF Team Leading Level 2 / First Line Management Level 3
Experience
Essential
- Competent working with a range of Microsoft Office packages (e.g. Word, Excel, Outlook, PowerPoint and Access)
- Experience of working in a busy office / customer care environment
- Secretarial experience for senior managers/ directors
- Diary Management
- Experience of minute taking
- Competent at creating excel spreadsheets
Knowledge
Essential
- Articulate with excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Advanced keyboard / IT skills
- Ability to manage and prioritise own and other's workload and use own initiative
- Ability to work autonomously
- Excellent organisation skills and ability to multitask
- Excellent time management skills ability to prioritise conflicting demands in order to meet deadlines
- Excellent knowledge and understanding of office procedures
- Ability to take and transcribe notes of meetings in a timely manner
- Ability to establish and maintain relevant recording and information systems
- Ability to problem solve and deal professionally with complaints
- Understand confidentiality and apply the principles in every day working practice
Other
Essential
- Ability to travel to multiple sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
