Job summary
INTERNAL
ADVERT
This advert is
only open to applicants who are currently employed by County Durham and
Darlington NHS Foundation Trust.
This in an INTERNAL position
for a part-time 27 hour per week Band 3 Health Care Assistant within Sexual
Health. The main part of this role will be based within the Genito Urinary
Medicine clinic at Bishop Auckland Hospital. However, successful candidate will
work as part of a multi-professional team under the direction of qualified
health care staff who will be providing comprehensive, evidence based and
patient focused sexual health care. This may include community-based Contraception
and Sexual Health (CaSH clinics) and Chlamydia screening and related public
health activities and initiatives as well as hospital based Genito Urinary
Medicine (GUM). The 27 hours will be rostered depending on clinical need,
Monday to Friday, day and early evening clinics, with the occasional Saturday.
This is a blended
role of part clinical, part administrative, encompassing use of IT, reception
duties, booking lines, clinic administration, alongside clinical duties such as
smooth running of the clinic, chaperoning, venepuncture and clinical support
for the qualified staff members. The
post requires someone with good verbal and non-verbal communication skills and
clinical experience.
Main duties of the job
Deliver care and communication in a calm, respectful,
non-discriminatory, friendly and non-judgmental manner. Maintain strict patient
confidentiality.
Assist in the smooth running of the clinic.
Provide hygiene and cleanliness standards to
the highest level
Ensure that patients are welcomed to clinic and
feel comfortable and relaxed prior to, and after clinical procedures.
Support the team to conduct their clinical
assessment and collect samples. This will include chaperoning during intimate
examinations and supporting patients as well as obtaining blood samples via
venepuncture.
Ensure samples are documented and stored
correctly prior to proceeding to the laboratory.
Assist in the provision of no symptom screening
via Test and Go clinic lists
Assist in the provision of condom supplies
using the C Card system.
The administrative element of the role will
require using our Electronic Patient Record to arrange appointments on the
telephone and face to face. This
ensures that wherever the patient is seen their patient record will aways be
available for the staff at any venue.
Assist in ensuring results are back in an
acceptable time limit and give patient negative test results via text message
or on phone.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Full Job Descriptions can be found in the adverts supporting documents.
Over reliance on
AI-generated content is discouraged and may diminish the applicant's chances of
success.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
Job description
Job responsibilities
The post holder will be
responsible for:
Working in a team to help in creating a warm
and welcoming service to our patients and visitors.
Booking patient appointments face to face or on
telephone in a calm and attentive manner.
Ensure
registration / confidentiality forms are completed and attached to the EPR
Ensure
demographics are checked and updated at every contact / opportunity
Monitor
generic email and incoming requests / referrals appropriately
Ensure
clear and accurate records of all care contact with or regarding the patient is
made
Supporting staff in the smooth running of the
clinic.
General housekeeping duties related to clinical
examination rooms and laboratory areas.
Assisting qualified staff in the care and
treatment of patients attending sexual health services. This will include
chaperoning during intimate examinations and supporting patients.
Perform
basic clinical observations/procedures as directed.
Obtaining blood samples from patients via
venepuncture.
Ensure appropriate labelling and storage and
transportation of specimens.
Undertake basic clinical
observations/procedures as directed
Assisting in ensuring results are back in an
acceptable time limit, liaise with laboratory when needed and give patient
negative test results via text message or on phone.
After training assist in the provision of no
symptom screening via Test and Go clinic lists. Ensure
patients seen in clinic have appropriate coding completed
After training conduct basic sexual health
screening in outreach settings.
Assist in the provision of condom supplies
using the C Card system.
Job description
Job responsibilities
The post holder will be
responsible for:
Working in a team to help in creating a warm
and welcoming service to our patients and visitors.
Booking patient appointments face to face or on
telephone in a calm and attentive manner.
Ensure
registration / confidentiality forms are completed and attached to the EPR
Ensure
demographics are checked and updated at every contact / opportunity
Monitor
generic email and incoming requests / referrals appropriately
Ensure
clear and accurate records of all care contact with or regarding the patient is
made
Supporting staff in the smooth running of the
clinic.
General housekeeping duties related to clinical
examination rooms and laboratory areas.
Assisting qualified staff in the care and
treatment of patients attending sexual health services. This will include
chaperoning during intimate examinations and supporting patients.
Perform
basic clinical observations/procedures as directed.
Obtaining blood samples from patients via
venepuncture.
Ensure appropriate labelling and storage and
transportation of specimens.
Undertake basic clinical
observations/procedures as directed
Assisting in ensuring results are back in an
acceptable time limit, liaise with laboratory when needed and give patient
negative test results via text message or on phone.
After training assist in the provision of no
symptom screening via Test and Go clinic lists. Ensure
patients seen in clinic have appropriate coding completed
After training conduct basic sexual health
screening in outreach settings.
Assist in the provision of condom supplies
using the C Card system.
Person Specification
Special Skills & Knowledge
Essential
- Awareness of the principles of confidentiality and relevant policies
- Good oral and written communication skills
- Competent use of IT.
- Demonstrate the ability to obtain blood samples from patients via Venepuncture desired but training can be given to the correct candidate
-
- Demonstrate the ability to perform basic clinical observations/procedures as directed by doctor or nurse.
- Able to demonstrate a high level of enthusiasm and commitment
- Able to work flexibly under pressure, rapid pace, and with an unpredictable work pattern
- Self-starter, able to work independently, on own initiative and to deadlines
- Ability to plan and organise workload to ensure safe service provision
- Team player - ability to engage positively with other members of the multi-disciplinary team
Desirable
- General sexual health and contraception knowledge
- Skilled in obtaining blood samples via venepuncture
- Knowledge of policies and procedures surrounding care of young people under 16
Special Requirements
Essential
- The ability to work in a flexible way, including evening and weekend work as per clinic need.
- Ability to travel independently across different venues to fulfill the requirements of the post
Qualifications
Essential
- Relevant NVQ Level 3/Level 3 Diploma in Health & Social Care or equivalent relevant experience.
- GCSE equivalent in English and Mathematics.
Experience
Essential
- Experience working unsupervised
- Patient Focused: Understands how their role impacts on the patient journey, and a willingness to place the patient at the centre of what they do
- Achieving Results: Experience of successfully working to deadlines and completing tasks.
- Inspirational Leadership: Keen to develop themselves and others, open to new ideas and willing to share their experience with others.
- Maximising Value: Takes ownership of problems and does not overly complicate matters or involve colleagues unnecessarily
- Working Together: Approachable and able to build relationships with a wide variety of colleagues
Desirable
- Experience of working within a sexual health or contraception setting
- Experience of community-based work in a relevant field.
- NHS healthcare experience.
- experience of working with young people
- experience of working with a diverse patient cohort
- experience of working within a sensitive environment
Person Specification
Special Skills & Knowledge
Essential
- Awareness of the principles of confidentiality and relevant policies
- Good oral and written communication skills
- Competent use of IT.
- Demonstrate the ability to obtain blood samples from patients via Venepuncture desired but training can be given to the correct candidate
-
- Demonstrate the ability to perform basic clinical observations/procedures as directed by doctor or nurse.
- Able to demonstrate a high level of enthusiasm and commitment
- Able to work flexibly under pressure, rapid pace, and with an unpredictable work pattern
- Self-starter, able to work independently, on own initiative and to deadlines
- Ability to plan and organise workload to ensure safe service provision
- Team player - ability to engage positively with other members of the multi-disciplinary team
Desirable
- General sexual health and contraception knowledge
- Skilled in obtaining blood samples via venepuncture
- Knowledge of policies and procedures surrounding care of young people under 16
Special Requirements
Essential
- The ability to work in a flexible way, including evening and weekend work as per clinic need.
- Ability to travel independently across different venues to fulfill the requirements of the post
Qualifications
Essential
- Relevant NVQ Level 3/Level 3 Diploma in Health & Social Care or equivalent relevant experience.
- GCSE equivalent in English and Mathematics.
Experience
Essential
- Experience working unsupervised
- Patient Focused: Understands how their role impacts on the patient journey, and a willingness to place the patient at the centre of what they do
- Achieving Results: Experience of successfully working to deadlines and completing tasks.
- Inspirational Leadership: Keen to develop themselves and others, open to new ideas and willing to share their experience with others.
- Maximising Value: Takes ownership of problems and does not overly complicate matters or involve colleagues unnecessarily
- Working Together: Approachable and able to build relationships with a wide variety of colleagues
Desirable
- Experience of working within a sexual health or contraception setting
- Experience of community-based work in a relevant field.
- NHS healthcare experience.
- experience of working with young people
- experience of working with a diverse patient cohort
- experience of working within a sensitive environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Bishop Auckland Hospital
Cockton Hill Road
Bishop Auckland
County Durham
DL14 6AD
United Kingdom
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
