County Durham & Darlington NHS Foundation Trust

Discharge Facilitator

The closing date is 27 February 2026

Job summary

To have responsibility for facilitating staff in the delivery of safe, effective and timely discharge/transfer of patients from County Durham & Darlington NHS FT into the community or other hospital facilities, where cases have some degree of complexity.

To aid discharges from the hospitals smoothing the transition from the hospital back into the community, in line with Trust Policy by working with the multidisciplinary team (MDT), the patient and their support networks.

To identify issues which may affect the patients discharge home and work with the MDT and other agencies to resolve them.

To act as a central point of contact for discharge planning acting as resource for knowledge of the discharge planning processes, services available and how to access them.

To ensure referrals and formal notifications processed are followed in an appropriate and timely manner.

To be responsible for the prioritisation and action of cases using client centered principles to assist the multidisciplinary team and plan a smooth timely and effective discharge from hospital care.

To contribute to the planning, development, implementation and evaluation of discharge planning within County Durham

Main duties of the job

To promote the correct implementation of discharge and ensure safe and timely discharge and smooth transfer of patients.

Work closely with Social Services and Primary Care Trusts and other local authorities, private and voluntary organisations to ensure a seamless service, including working to reduce delayed discharges.

To link closely with other hospital sites to ensure effective use of beds.

To promote best practice in achieving high quality discharge planning.

Handle complex issues with tact and diplomacy.

To support the Discharge team staff in managing difficult discharges.

Work with a multidisciplinary team in order to effectively self manage a complex, multiple caseload.

To apply knowledge of the effect of disability and provide advice on discharge planning processes, options/ services available.

To use knowledge, training and experience to analyse, plan and implement discharge plans for patients with complex physical, mental health and social needs.

Please see job description for full list of duties and responsibilities.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Full Job Descriptions can be found in the adverts supporting documents.

Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

From April 9th 2025 - Healthcare assistants - You must have been employed for a minimum of two years of as a HCA within the NHS for the Trust to consider sponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months).

Details

Date posted

30 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

C9439-2526-1397

Job locations

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Job description

Job responsibilities

To promote the correct implementation of discharge processes throughout CDDFT to ensure safe and timely discharge and smooth transfer of patients

Work closely with Social Services and Primary Care Trusts and other local authorities, private and voluntary organisations to ensure a seamless service, including working to reduce delayed discharges.

To link closely with other hospital sites to ensure effective use of beds.

To promote best practice in achieving high quality discharge planning

To use tact and diplomacy where there is dispute over complex issues regarding leaving hospital and there may be disputes regarding courses of action to be taken.

To liaise with relevant staff and agencies on a daily basis to resolve daily operational issues and ensure discharges are managed effectively.

To support the Discharge team staff in managing difficult discharges.

To understand and apply the skills and knowledge around complex needs and discharge planning, within a multidisciplinary context in order to effectively self-manage a complex, multiple caseload. By applying knowledge of skill deficits, components of self-care, productivity and leisure to ensure that comprehensive holistic assessments have been carried out to enable a smooth and effective discharge.

To apply knowledge of the effect of disability and provide advice on discharge planning processes, options/ services available to facilitate discharge and the roles and requirements of the multidisciplinary teams.

To use knowledge, training and experience to analyse, plan and implement discharge plans for patients with complex physical, mental health and social needs.

Using knowledge and understanding to support staff from across agencies in planning effective discharges.

To be able to use problem solving skills, to determine appropriate actions and formulate specific and appropriate management plans.

To have a working knowledge of current legislation, National Service Frameworks, clinical standards and national policies in order to provide an effective discharge service..

Job description

Job responsibilities

To promote the correct implementation of discharge processes throughout CDDFT to ensure safe and timely discharge and smooth transfer of patients

Work closely with Social Services and Primary Care Trusts and other local authorities, private and voluntary organisations to ensure a seamless service, including working to reduce delayed discharges.

To link closely with other hospital sites to ensure effective use of beds.

To promote best practice in achieving high quality discharge planning

To use tact and diplomacy where there is dispute over complex issues regarding leaving hospital and there may be disputes regarding courses of action to be taken.

To liaise with relevant staff and agencies on a daily basis to resolve daily operational issues and ensure discharges are managed effectively.

To support the Discharge team staff in managing difficult discharges.

To understand and apply the skills and knowledge around complex needs and discharge planning, within a multidisciplinary context in order to effectively self-manage a complex, multiple caseload. By applying knowledge of skill deficits, components of self-care, productivity and leisure to ensure that comprehensive holistic assessments have been carried out to enable a smooth and effective discharge.

To apply knowledge of the effect of disability and provide advice on discharge planning processes, options/ services available to facilitate discharge and the roles and requirements of the multidisciplinary teams.

To use knowledge, training and experience to analyse, plan and implement discharge plans for patients with complex physical, mental health and social needs.

Using knowledge and understanding to support staff from across agencies in planning effective discharges.

To be able to use problem solving skills, to determine appropriate actions and formulate specific and appropriate management plans.

To have a working knowledge of current legislation, National Service Frameworks, clinical standards and national policies in order to provide an effective discharge service..

Person Specification

Special Requirements

Essential

  • Self-motivated and able to motivate others.
  • Excellent communication & interpersonal skills.
  • Reflective practitioner.
  • Ability to work in a busy and varied work environment and respond to change.

Desirable

  • Be able to offer pastoral care to mentors and students when providing feedback on performance.

Personal Attributes

Essential

  • Good interpersonal skills.
  • Able to engage and build effective relationships at all levels.
  • Understanding of the role of Discharge Facilitator.
  • Able to work as part of a team.
  • Knowledge and understanding of the need for confidentiality.

Special Skills & Knowledge

Essential

  • Good verbal and written command of English.
  • Ability to act upon own initiative.
  • Good communication skills both written and oral.
  • Able to work under some pressure.
  • Ability to show leadership
  • Ability to plan own work.
  • Ability to work calmly under pressure.
  • Willing to take and record patient observations.

Desirable

  • Knowledge of care and related procedures, clinical observations, relevant legislation.

Experience

Essential

  • Computer skills.
  • Ability to learn new skills.

Desirable

  • Previous experience in caring for others in a healthcare setting.

Qualifications

Essential

  • Minimum 3 GCSE's including English and mathematics or equivalent knowledge or experience.
  • Relevant NVQ Level 3 or equivalent relevant experience.

Desirable

  • Short courses relevant to undertake patient and clinical care duties.
Person Specification

Special Requirements

Essential

  • Self-motivated and able to motivate others.
  • Excellent communication & interpersonal skills.
  • Reflective practitioner.
  • Ability to work in a busy and varied work environment and respond to change.

Desirable

  • Be able to offer pastoral care to mentors and students when providing feedback on performance.

Personal Attributes

Essential

  • Good interpersonal skills.
  • Able to engage and build effective relationships at all levels.
  • Understanding of the role of Discharge Facilitator.
  • Able to work as part of a team.
  • Knowledge and understanding of the need for confidentiality.

Special Skills & Knowledge

Essential

  • Good verbal and written command of English.
  • Ability to act upon own initiative.
  • Good communication skills both written and oral.
  • Able to work under some pressure.
  • Ability to show leadership
  • Ability to plan own work.
  • Ability to work calmly under pressure.
  • Willing to take and record patient observations.

Desirable

  • Knowledge of care and related procedures, clinical observations, relevant legislation.

Experience

Essential

  • Computer skills.
  • Ability to learn new skills.

Desirable

  • Previous experience in caring for others in a healthcare setting.

Qualifications

Essential

  • Minimum 3 GCSE's including English and mathematics or equivalent knowledge or experience.
  • Relevant NVQ Level 3 or equivalent relevant experience.

Desirable

  • Short courses relevant to undertake patient and clinical care duties.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward Manager

Karen Lister

Klister1@nhs.net

01325743429

Details

Date posted

30 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

C9439-2526-1397

Job locations

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Supporting documents

Privacy notice

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