Job summary
This
is an opportunity for a 5 month secondment for a Transformation Admin Manager
to support the ADO in Clinical Specialist Services with a number of key change
projects linked to the breast service review and radiology processes.
The successful candidate
will have effective time management skills and be able to show initiative and
lead change projects with support from the ADO and other members of the care
group management team. You will need to have an administration background and
be familiar with CDDFT systems and processes. Line management experience is
essential as you will need to support the new radiology admin manager as part
of this role particularly in the review of processes.
Please
note that you must have the approval from your line manager to be released for
5 months from 1st November until 31st March 2026. You MUST seek this approval
prior to submitting an application for this role.
Main duties of the job
The
postholder will support the effective delivery of projects through the
identification and allocation of resources and engagement with key individuals.
You will need the ability to develop relationships and motivate people towards
change.
Within the 5 month period
you will support with a number of change projects in CSS, in particular in
Radiology including the implementation of a process for annual surveillance
monitoring linked to the breast service and the roll out of a regional pilot
project, Hexarad. This will include close working with the Radiology Admin
Manager.
You will apply solution
focused problem solving to address the challenges with systems and processes
within the care group and will carry out activity evaluation in line with the
project plan and learning from best practice. There will be a requirement to collate
and present verbal and written reports as required.
You may also be required to
support the ADO with project work linked to the regional breast service
programme.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Full Job Descriptions can be found in the adverts supporting documents.
Over reliance on
AI-generated content is discouraged and may diminish the applicant's chances of
success.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
From April 9th 2025 - Healthcare assistants - You must have a minimum of two years
of experience working within the NHS as a HCA for the Trust to consider
sponsorship (we will only consider sponsorship if you meet this criteria and
have a current visa expiring within 3 months).
Job description
Job responsibilities
Co-ordinate data submissions and administrative tasks related to transformation projects in
Clinical Specialist Services.
Manage quality and consistency of administration systems and processes within
the care group.
Support with the line management
of administration staff in standalone operational teams, as required, in
particular Radiology.
The post
holder will work to support the implementation of transformation projects
throughout the care group. They will
work with the senior staff to implement continuous service improvement ensuring
quality, consistency, communication and evaluation of the work undertaken.
Job description
Job responsibilities
Co-ordinate data submissions and administrative tasks related to transformation projects in
Clinical Specialist Services.
Manage quality and consistency of administration systems and processes within
the care group.
Support with the line management
of administration staff in standalone operational teams, as required, in
particular Radiology.
The post
holder will work to support the implementation of transformation projects
throughout the care group. They will
work with the senior staff to implement continuous service improvement ensuring
quality, consistency, communication and evaluation of the work undertaken.
Person Specification
Qualifications
Essential
- Good Standard of education - minimum of 4 GCSEs (or equivalent) at Grade C or above including English Language.
- Educated to degree standard or equivalent experience.
- Educated to at least NVQ Level 4 in Business Administration or equivalent knowledge/experience (or working towards).
- Evidence of continuing professional development.
Desirable
- Management Course.
- Leadership Course.
Special Requirements
Essential
- Ability to travel independently across the County to fulfil the requirements of the post.
Experience
Essential
- Experience of working across a variety of specialties.
- Experience in supervising/training and managing staff and dealing with complex staffing issues.
- Experience in planning and organising complex meetings.
- Experience in attending and recording minutes of meetings accurately.
- Experience of developing, monitoring and managing office systems i.e. SOPs.
- Experience in a clinical/NHS environment.
- Previous administration experience working in a busy administration role.
- Knowledge of administrative procedures.
- Understanding of medical terminology.
Desirable
- Experience of EPR systems.
Special Skills & Knowledge
Essential
- Knowledge of trusts policies and procedures, particularly HR managementpolicies and procedures and to be able to advise other staff.
- Proficient IT skills and experience of using a wide range of software packages e.g. PowerPoint, Excel, and Microsoft Word.
- Comprehensive knowledge of administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines.
- Develop, adapt and improve office systems in a changing environment.
- Working knowledge of clinical/service terminology.
- Committed to quality customer care/delivering excellent customer service.
- Effective interpersonal skills.
- Evidence of effective communication skills and demonstrate both excellent verbal and written comprehension skill.
- Ability to maintain and develop communication links with senior officers in other organisations.
- Knowledge of Data Protection and Caldicott Principles and demonstrate understanding of confidentiality and the associated legal and policy requirements.
- Demonstrate good organisational and diary management skills to include co-ordination of meetings and associated duties, including taking minutes.
- Able to use own initiative to resolve routine queries, in line with departmental procedures.
- Able to work with minimal supervision following set procedures.
- Able to organise own workload and prioritise, often under pressure and demonstrate good time management skills.
- Flexible approach to work and adaptable to change.
- Team worker.
- Ability to support staff through periods of organisational change.
Person Specification
Qualifications
Essential
- Good Standard of education - minimum of 4 GCSEs (or equivalent) at Grade C or above including English Language.
- Educated to degree standard or equivalent experience.
- Educated to at least NVQ Level 4 in Business Administration or equivalent knowledge/experience (or working towards).
- Evidence of continuing professional development.
Desirable
- Management Course.
- Leadership Course.
Special Requirements
Essential
- Ability to travel independently across the County to fulfil the requirements of the post.
Experience
Essential
- Experience of working across a variety of specialties.
- Experience in supervising/training and managing staff and dealing with complex staffing issues.
- Experience in planning and organising complex meetings.
- Experience in attending and recording minutes of meetings accurately.
- Experience of developing, monitoring and managing office systems i.e. SOPs.
- Experience in a clinical/NHS environment.
- Previous administration experience working in a busy administration role.
- Knowledge of administrative procedures.
- Understanding of medical terminology.
Desirable
- Experience of EPR systems.
Special Skills & Knowledge
Essential
- Knowledge of trusts policies and procedures, particularly HR managementpolicies and procedures and to be able to advise other staff.
- Proficient IT skills and experience of using a wide range of software packages e.g. PowerPoint, Excel, and Microsoft Word.
- Comprehensive knowledge of administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines.
- Develop, adapt and improve office systems in a changing environment.
- Working knowledge of clinical/service terminology.
- Committed to quality customer care/delivering excellent customer service.
- Effective interpersonal skills.
- Evidence of effective communication skills and demonstrate both excellent verbal and written comprehension skill.
- Ability to maintain and develop communication links with senior officers in other organisations.
- Knowledge of Data Protection and Caldicott Principles and demonstrate understanding of confidentiality and the associated legal and policy requirements.
- Demonstrate good organisational and diary management skills to include co-ordination of meetings and associated duties, including taking minutes.
- Able to use own initiative to resolve routine queries, in line with departmental procedures.
- Able to work with minimal supervision following set procedures.
- Able to organise own workload and prioritise, often under pressure and demonstrate good time management skills.
- Flexible approach to work and adaptable to change.
- Team worker.
- Ability to support staff through periods of organisational change.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Darlington Memorial Hospital NHS Trust
Hollyhurst Road
Darlington
County Durham
DL3 6HX
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
