County Durham & Darlington NHS Foundation Trust

Healthcare Assistant

The closing date is 15 September 2025

Job summary

An exciting opportunity has arisen for confident, enthusiastic and highly motivated Healthcare Assistant to work in Acute Cardiology at Darlington Memorial Hospital.

We are a 26 bedded ward encompassing an 8 Acute Cardiology beds and 18 Cardiology medical beds. We are a strong ,dynamic, enthusiastic and friendly team looking for individuals who share our enthusiasm in providing a high standard of care to our patients. We support our staff to undertake job relevant training.

This position offers development of skills and provides education and support for the successful candidate. You will need to be highly motivated and have the ability to work automomously and as part of a team.

Main duties of the job

Assist in admitting patients to the ward, completing demographic details and recording base-line observations.

Provide care to patients following instructions in the care plan, programme or pathway.

Demonstrate competence in the accurate recording of routine clinical observations.

Recognise abnormal recordings or signs of change in a patients condition and report changes to a registered nurse.

Assist patients meet their personal care needs (includes hygiene, mobility, nutrition, elimination and comfort).

Assist patients to eat and drink in a sensitive and supportive manner.

Accurately record information on patient food charts and fluid balance charts, reporting concerns to a registered nurse.

Assist clinical team with data entry, filing and maintaining accurate documentation of care.

Assist in escorting, transferring and discharging patients, ensuring all property is packed and the bed area is prepared for the next patient.

Ensure treatment rooms and ward areas are adequately stocked and tidy.

Assist in resolving conflict by responding to concerns and complaints in a positive manner.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

Full Job Descriptions can be found in the adverts supporting documents

Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

From April 9th 2025 - Healthcare assistants - You must have a minimum of two years of experience working within the NHS as a HCA for the Trust to consider sponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months)

Details

Date posted

08 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,465 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9439-2526-0690

Job locations

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Job description

Job responsibilities

Provide nursing care to patients, their families and carers following nursing assessment of their health and health related needs, undertaking a range of clinical care duties. Demonstrate the ability (with training if necessary) to undertake basic clinical activities such as venepuncture, simple wound dressings, blood glucose monitoring (this list is not exhaustive).

Report to a registered nurse any variation in the condition of the patient that might indicate a change in the patients health status and subsequently require further assistance.

Within the boundaries of delegated responsibility and competency provide care and perform interventions that will contribute to the delivery of the patients care needs.

Evaluate personal performance in a reflective manner to ensure continued personal development and the maintenance of an up to date knowledge base.

Accurately record all clinical interventions and patient related activity in line with the organisational policies on record keeping.

Participate in health promotion and informed patient choice so that these are encouraged and developed to their maximum potential, within the available resources.

To practice in accordance with organisational policies and procedures.

Support efforts to ensure effective partnership working between Health and Social Care colleagues as well as other key services and agencies.

Supports an effective system of annual appraisal and personal development plans for all staff within the team in order that the development needs of both the individual and the team are identified and met.

Support and promote a team culture which actively encourages empowerment thereby supporting and facilitating change.

Support user/patient involvement and participation in areas of responsibility.

To participate in clinical supervision.

To contribute in identifying own development needs on an annual basis in line with the Trusts appraisal scheme and the requirements for KSF.

To develop a self awareness of interpersonal skills in relation to cultural values and beliefs of others

Within the boundaries of delegated responsibility and competency provide care and perform interventions that will contribute to the delivery of the patients care needs.

Evaluate personal performance in a reflective manner to ensure continued personal development and the maintenance of an up to date knowledge base.

Accurately record all clinical interventions and patient related activity in line with the organisational policies on record keeping.

Clinical Quality

Promote and support the effective implementation of all Organisational Policies and Procedures.

Support the development and maintenance of a learning environment within the integrated team that is appropriate for the development needs of all members.

Participate in health promotion and informed patient choice so that these are encouraged and developed to their maximum potential, within the available resources.

Participate in an integrated approach to clinical quality issues.

Participate in appropriate clinical teaching packages for staff across both Health and Social Care teams.

To practice in accordance with organisational policies and procedures.

Resources

Support efforts to ensure effective partnership working between Health and Social Care colleagues as well as other key services and agencies.

Supports an effective system of annual appraisal and personal development plans for all staff within the team in order that the development needs of both the individual and the team are identified and met.

Support an effective two-way network of communication both within and without the team that ensures that all members are appropriately informed of salient community/team issues.

Support and promote a team culture which actively encourages empowerment thereby supporting and facilitating change.

Support the provision of a high quality, value for money and effective service within available resources.

Supports the effective utilisation of information technology systems to ensure the provision of accurate clinical and statistical data.

Support user/patient involvement and participation in areas of responsibility.

Development

To support an environment that enables the achievement of the desired philosophy of care through a multi disciplinary/multi agency approach.

To participate in clinical supervision.

To contribute in identifying own development needs on an annual basis in line with the Trusts appraisal scheme and the requirements for KSF.

To develop a self awareness of interpersonal skills in relation to cultural values and beliefs of others.

The post holder is required to promote the Trusts core values of care, quality, respect, leadership and achievement by adherence to the behavioural competencies as detailed on the Trusts website/intranet site

It is the responsibility of all individuals to comply with infection control policies and to attend any appropriate training.required

Job description

Job responsibilities

Provide nursing care to patients, their families and carers following nursing assessment of their health and health related needs, undertaking a range of clinical care duties. Demonstrate the ability (with training if necessary) to undertake basic clinical activities such as venepuncture, simple wound dressings, blood glucose monitoring (this list is not exhaustive).

Report to a registered nurse any variation in the condition of the patient that might indicate a change in the patients health status and subsequently require further assistance.

Within the boundaries of delegated responsibility and competency provide care and perform interventions that will contribute to the delivery of the patients care needs.

Evaluate personal performance in a reflective manner to ensure continued personal development and the maintenance of an up to date knowledge base.

Accurately record all clinical interventions and patient related activity in line with the organisational policies on record keeping.

Participate in health promotion and informed patient choice so that these are encouraged and developed to their maximum potential, within the available resources.

To practice in accordance with organisational policies and procedures.

Support efforts to ensure effective partnership working between Health and Social Care colleagues as well as other key services and agencies.

Supports an effective system of annual appraisal and personal development plans for all staff within the team in order that the development needs of both the individual and the team are identified and met.

Support and promote a team culture which actively encourages empowerment thereby supporting and facilitating change.

Support user/patient involvement and participation in areas of responsibility.

To participate in clinical supervision.

To contribute in identifying own development needs on an annual basis in line with the Trusts appraisal scheme and the requirements for KSF.

To develop a self awareness of interpersonal skills in relation to cultural values and beliefs of others

Within the boundaries of delegated responsibility and competency provide care and perform interventions that will contribute to the delivery of the patients care needs.

Evaluate personal performance in a reflective manner to ensure continued personal development and the maintenance of an up to date knowledge base.

Accurately record all clinical interventions and patient related activity in line with the organisational policies on record keeping.

Clinical Quality

Promote and support the effective implementation of all Organisational Policies and Procedures.

Support the development and maintenance of a learning environment within the integrated team that is appropriate for the development needs of all members.

Participate in health promotion and informed patient choice so that these are encouraged and developed to their maximum potential, within the available resources.

Participate in an integrated approach to clinical quality issues.

Participate in appropriate clinical teaching packages for staff across both Health and Social Care teams.

To practice in accordance with organisational policies and procedures.

Resources

Support efforts to ensure effective partnership working between Health and Social Care colleagues as well as other key services and agencies.

Supports an effective system of annual appraisal and personal development plans for all staff within the team in order that the development needs of both the individual and the team are identified and met.

Support an effective two-way network of communication both within and without the team that ensures that all members are appropriately informed of salient community/team issues.

Support and promote a team culture which actively encourages empowerment thereby supporting and facilitating change.

Support the provision of a high quality, value for money and effective service within available resources.

Supports the effective utilisation of information technology systems to ensure the provision of accurate clinical and statistical data.

Support user/patient involvement and participation in areas of responsibility.

Development

To support an environment that enables the achievement of the desired philosophy of care through a multi disciplinary/multi agency approach.

To participate in clinical supervision.

To contribute in identifying own development needs on an annual basis in line with the Trusts appraisal scheme and the requirements for KSF.

To develop a self awareness of interpersonal skills in relation to cultural values and beliefs of others.

The post holder is required to promote the Trusts core values of care, quality, respect, leadership and achievement by adherence to the behavioural competencies as detailed on the Trusts website/intranet site

It is the responsibility of all individuals to comply with infection control policies and to attend any appropriate training.required

Person Specification

Experience

Essential

  • Computer skills.
  • Ability to learn new skills.

Desirable

  • Previous experience in caring for others.

Personal Attributes

Essential

  • Good interpersonal skills.
  • Able to engage and build effective relationships at all levels.
  • Understanding of the role of HCSW.
  • Able to work as part of a team.
  • Knowledge and understanding of the need for confidentiality.

Qualifications

Essential

  • Relevant NVQ Level 3 or equivalent relevant experience.
  • Care Certificate or willingness to complete within first 6 months of commencement in post.
  • GCSE equivalent in English and Mathematics.

Desirable

  • Short courses relevant to undertake patient and clinical care duties.

Special Skills & Knowledge

Essential

  • Good verbal and written command of
  • English.
  • Ability to act upon own initiative.
  • Good communication skills.
  • Able to work under some pressure.
  • Ability to show leadership
  • Ability to plan own work.
  • Ability to work calmly under pressure.
  • Willing to take and record patient
  • observations

Desirable

  • Knowledge of care and related procedures, clinical observations, relevant legislation

Special Requirements

Essential

  • Self-motivated and able to motivate others.
  • Excellent communication & interpersonal
  • skills.
  • Reflective practitioner.
  • Ability to work in a busy and varied work
  • environment and respond to change.

Desirable

  • Be able to offer pastoral care to mentors and students when providing feedback on performance
Person Specification

Experience

Essential

  • Computer skills.
  • Ability to learn new skills.

Desirable

  • Previous experience in caring for others.

Personal Attributes

Essential

  • Good interpersonal skills.
  • Able to engage and build effective relationships at all levels.
  • Understanding of the role of HCSW.
  • Able to work as part of a team.
  • Knowledge and understanding of the need for confidentiality.

Qualifications

Essential

  • Relevant NVQ Level 3 or equivalent relevant experience.
  • Care Certificate or willingness to complete within first 6 months of commencement in post.
  • GCSE equivalent in English and Mathematics.

Desirable

  • Short courses relevant to undertake patient and clinical care duties.

Special Skills & Knowledge

Essential

  • Good verbal and written command of
  • English.
  • Ability to act upon own initiative.
  • Good communication skills.
  • Able to work under some pressure.
  • Ability to show leadership
  • Ability to plan own work.
  • Ability to work calmly under pressure.
  • Willing to take and record patient
  • observations

Desirable

  • Knowledge of care and related procedures, clinical observations, relevant legislation

Special Requirements

Essential

  • Self-motivated and able to motivate others.
  • Excellent communication & interpersonal
  • skills.
  • Reflective practitioner.
  • Ability to work in a busy and varied work
  • environment and respond to change.

Desirable

  • Be able to offer pastoral care to mentors and students when providing feedback on performance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward Manager

Gillian Smith

gsmith34@nhs.net

01325743646

Details

Date posted

08 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,465 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9439-2526-0690

Job locations

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Supporting documents

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