County Durham & Darlington NHS Foundation Trust

Diabetic Eye Screener

The closing date is 25 September 2025

Job summary

An exciting opportunity has arisen for a band 3 screener with the Diabetic Eye Screening Programme. The NHS Diabetic Eye Screening Programme aims to reduce the risk of sight loss among people with diabetes through the early detection and treatment of diabetic retinopathy. Screening using digital photography is currently offered to all eligible people with diabetes from the age of 12 years old who reside in County Durham and Darlington NHS Foundation Trust.

As well as digital photography using a fundus camera, the postholder will be required to use Optical Coherence Tomography Eye Scanners (OCT) which is used to identify referable Maculopathy. Full training will be given.

The postholder will be the first contact for patients attending the screening service and will be expected to support service users through the screening process and to ensure they are fully informed as to the expectations/limitations of screening.

The programme has 9 venues across County Durham and Darlington.

There will be a health screeners diploma in diabetic eye screening, which is to be successfully completed within one year of commencement to the post.

Main duties of the job

Effective verbal and written communication skills and understand the importance of timely communication.

Ability to establish and maintain working relationships within a multi-disciplinary team.

Ability to work effectively within a team.

Ability to work effectively under minimal supervision, as part of the multi-disciplinary team.

Able to demonstrate empathy, sensitivity and compassion towards patients, putting patients at the centre of our thinking.

Good organisational, time management and problem solving skills

Able to identify, report and seek advice in a situation of risk.

Ability to access computerised records to retrieve personal information.

Contribute to clear concise patient records and documentation adhering to national standards and trust policies and procedures.

Contribute to a safe and clean working environment and ensure the clinical area is prepared and maintained as appropriate and in line with the Trust Infection Prevention and Health and Safety Policies.

Responsible for installing equipment and setting up allocated room(s), using identified protocols and the operational procedures of both the service and designated screening location.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

Full Job Descriptions can be found in the adverts supporting documents

Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

From April 9th 2025 - Healthcare assistants - You must have a minimum of two years of experience working within the NHS as a HCA for the Trust to consider sponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months)

Details

Date posted

11 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

C9439-2526-0591

Job locations

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Job description

Job responsibilities

Obtain a brief clinical history, measure and record visual acuities plus instillation of eye drops according to protocol and report immediately any changes in the patients condition to a senior member of staff.

Use own initiative, but with the daily support of supervisors and peers to maintain continuous flow of patients through the screening pathway.

Monitor own time management to ensure all duties are carried out.

Capture and review retinal images using specialised fundus photography and, where appropriate, alert grading staff for urgent assessment.

After appropriate training and competency sign-off, operation of Optical Coherence Tomography (OCT) 3D retinal scanner.

Triage images and place in appropriate grading queue using Traffic Light Grading Queue.

Responsible for monitoring clinical and consumable stock levels on a daily basis and placing orders when required.

Proactively seek and maintain up to date information and training to ensure that skills are sustained to a high standard.

Participate in External Quality Assurance and participate in simple clinical audits.

Act in a manner which illustrates respect for privacy, dignity, equality & diversity and confidentiality, and demonstrate excellent customer care.

Maintain personal and professional development to meet the changing demands of the role, and participate in training activities.

Ensure all mandatory training is undertaken in line with Trust policy.

Excellent communications skills are essential to the post to be able to:

Liaise internally with colleagues to ensure the smooth running of the Retinal Screening clinic.

Ensure good relationships are developed and maintained at all screening locations with other Trust staff who may be involved in associated patient care.

Provide advice to patients and carers where there may be barriers to screening.

Work collaboratively with the wider team, clinical lead, programme manager, clinical staff and failsafe department to ensure the smooth delivery of the screening programme.

Regular requirement to deal with sensitive and confidential information demonstrating empathy, tact and diplomacy.

Requirement to communicate effectively with people from different cultural backgrounds.

Maintain confidentiality at all times of patient information to which the post holder has access, including patient records when undertaking screening duties.

Attend departmental meetings and participate in MDT providing feedback to the programme manager.

Able to assist patients who may need some help transferring to the camera chair.

Enhanced levels of dexterity and accuracy in the use of diagnostic equipment ie fundus camera / OCT scan in the direct examination of patients eyes.

Reassure patients about the screening process, using tact, diplomacy and persuasive skills where appropriate to ensure that patients are fully prepared for screening.

Encourage and re-assure patients the importance of screening To undertake any other duties that would be a reasonable expectation of the role.

Job description

Job responsibilities

Obtain a brief clinical history, measure and record visual acuities plus instillation of eye drops according to protocol and report immediately any changes in the patients condition to a senior member of staff.

Use own initiative, but with the daily support of supervisors and peers to maintain continuous flow of patients through the screening pathway.

Monitor own time management to ensure all duties are carried out.

Capture and review retinal images using specialised fundus photography and, where appropriate, alert grading staff for urgent assessment.

After appropriate training and competency sign-off, operation of Optical Coherence Tomography (OCT) 3D retinal scanner.

Triage images and place in appropriate grading queue using Traffic Light Grading Queue.

Responsible for monitoring clinical and consumable stock levels on a daily basis and placing orders when required.

Proactively seek and maintain up to date information and training to ensure that skills are sustained to a high standard.

Participate in External Quality Assurance and participate in simple clinical audits.

Act in a manner which illustrates respect for privacy, dignity, equality & diversity and confidentiality, and demonstrate excellent customer care.

Maintain personal and professional development to meet the changing demands of the role, and participate in training activities.

Ensure all mandatory training is undertaken in line with Trust policy.

Excellent communications skills are essential to the post to be able to:

Liaise internally with colleagues to ensure the smooth running of the Retinal Screening clinic.

Ensure good relationships are developed and maintained at all screening locations with other Trust staff who may be involved in associated patient care.

Provide advice to patients and carers where there may be barriers to screening.

Work collaboratively with the wider team, clinical lead, programme manager, clinical staff and failsafe department to ensure the smooth delivery of the screening programme.

Regular requirement to deal with sensitive and confidential information demonstrating empathy, tact and diplomacy.

Requirement to communicate effectively with people from different cultural backgrounds.

Maintain confidentiality at all times of patient information to which the post holder has access, including patient records when undertaking screening duties.

Attend departmental meetings and participate in MDT providing feedback to the programme manager.

Able to assist patients who may need some help transferring to the camera chair.

Enhanced levels of dexterity and accuracy in the use of diagnostic equipment ie fundus camera / OCT scan in the direct examination of patients eyes.

Reassure patients about the screening process, using tact, diplomacy and persuasive skills where appropriate to ensure that patients are fully prepared for screening.

Encourage and re-assure patients the importance of screening To undertake any other duties that would be a reasonable expectation of the role.

Person Specification

Special Requirements

Essential

  • Able to travel across Trust sites to meet the requirements of the post.
  • To change locations at very short notice and arrival punctually at required sites.
  • In line with Trust seven day working commitment, the post holder will be expected to work autonomously on occasional Saturdays and Sundays in lieu of weekdays.

Statutory Reqistration

Essential

  • National Screening Diploma for Health Screeners in Diabetic Eye Screening, MUST successfully complete qualification in paid protected time within one year of appointment.

Special Skills and Knowledge

Essential

  • Ability to manipulate technical equipment, i.e. digital fundus camera and prepare patients for screening.
  • Excellent communication skills first point of contact in the clinical environment.
  • Ability to communicate where there may be barriers to understanding.
  • Enhanced levels of hand-eye co-ordination, sensory skills and dexterity for speed, accuracy and quality of photography.
  • Knowledge and understanding of the need for confidentiality.
  • Ability to work on own initiative.
  • Able to work under pressure in a busy environment while keeping to deadlines and delivering high quality work
  • Willing to take and record patient information

Experience

Essential

  • Experience of communicating effectively, in a calm, sensitive, reassuring and persuasive way
  • Experience of planning and organising, using time-management skills.
  • Experience with proficient IT skills including experience of Windows Excel and Microsoft based software.

Desirable

  • Experience of working in healthcare setting.
  • Experience of photography in healthcare setting.
  • Experience of working in a screening programme.

Qualifications

Essential

  • GCSE English and Maths (grade 4 or above) or equivalent
  • NVQ Level 3 or equivalent preferably in a care related field.
  • National Screening Diploma for Health Screeners in Diabetic Eye Screening, MUST successfully complete qualification in paid protected time within one year of appointment.

Desirable

  • Knowledge of Diabetes would be an advantage
  • Knowledge of Diabetic Eye Disease
  • Ophthalmic Experience
Person Specification

Special Requirements

Essential

  • Able to travel across Trust sites to meet the requirements of the post.
  • To change locations at very short notice and arrival punctually at required sites.
  • In line with Trust seven day working commitment, the post holder will be expected to work autonomously on occasional Saturdays and Sundays in lieu of weekdays.

Statutory Reqistration

Essential

  • National Screening Diploma for Health Screeners in Diabetic Eye Screening, MUST successfully complete qualification in paid protected time within one year of appointment.

Special Skills and Knowledge

Essential

  • Ability to manipulate technical equipment, i.e. digital fundus camera and prepare patients for screening.
  • Excellent communication skills first point of contact in the clinical environment.
  • Ability to communicate where there may be barriers to understanding.
  • Enhanced levels of hand-eye co-ordination, sensory skills and dexterity for speed, accuracy and quality of photography.
  • Knowledge and understanding of the need for confidentiality.
  • Ability to work on own initiative.
  • Able to work under pressure in a busy environment while keeping to deadlines and delivering high quality work
  • Willing to take and record patient information

Experience

Essential

  • Experience of communicating effectively, in a calm, sensitive, reassuring and persuasive way
  • Experience of planning and organising, using time-management skills.
  • Experience with proficient IT skills including experience of Windows Excel and Microsoft based software.

Desirable

  • Experience of working in healthcare setting.
  • Experience of photography in healthcare setting.
  • Experience of working in a screening programme.

Qualifications

Essential

  • GCSE English and Maths (grade 4 or above) or equivalent
  • NVQ Level 3 or equivalent preferably in a care related field.
  • National Screening Diploma for Health Screeners in Diabetic Eye Screening, MUST successfully complete qualification in paid protected time within one year of appointment.

Desirable

  • Knowledge of Diabetes would be an advantage
  • Knowledge of Diabetic Eye Disease
  • Ophthalmic Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Programme Manager - Diabetic Eye Screening

Angela Ellis

Angela.ellis4@nhs.net

07557191032

Details

Date posted

11 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

C9439-2526-0591

Job locations

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Supporting documents

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