Job summary
An opportunity has arisen for a Band 2 data entry clerk to
support the Diabetes and Endocrine team.
The role is 26 hours per week and will be working in a team
alongside two other Data Entry Clerks.
The post will involve registering patients onto SystmOne,
scanning referrals, putting Consultant clinic lists onto SystmOne,
administering waiting lists, entering eye screening reports and supporting
administration/medical staff in a range of duties.
If successful your role will involve contact with patients,
carers and other healthcare professionals.
Good communication is key and we are looking for someone who can relate
to a range of people and communicate sometimes complex information in an
efficient and understandable way in a fast paced environment.
Main duties of the job
To provide comprehensive data entry support to the
Consultants and junior medical staff, as well as the wider team.
The post will involve maintaining up to date
patient records on SystmOne, creating rotas for clinic lists, scanning
documentation, as well as dealing with any other patient-related general correspondence. You will ensure that all clinic lists from
the hospital EPR system are entered onto SystmOne and check them regularly for
any changes before the clinic. You will
also deal with enquiries via e mail and telephone from various service users
and other healthcare providers. You
should understand the strict guidelines of confidentiality and have the ability
to prioritise and mange a diverse workload
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
Full Job Descriptions can be found in the adverts supporting documents
Over reliance on
AI-generated content is discouraged and may diminish the applicant's chances of
success
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
From April 9th 2025 - Healthcare assistants - You must have a minimum of two years
of experience working within the NHS as a HCA for the Trust to consider
sponsorship (we will only consider sponsorship if you meet this criteria and
have a current visa expiring within 3 months)
Job description
Job responsibilities
To input patient attendance data into SystmOne
Registering patients and scanning referrals onto system
Creating rotas for Consultant clinics and entering clinic
lists onto system, ensuring these are checked and up to date prior to the
clinic starting
Entering eye screening reports
Ensuring patient and GP details are accurate and updated as
necessary
To deal with telephone enquiries and conveying messages
appropriately
To liaise with other staff regarding queries on data input
information
To sort incoming mail and prepare outgoing mail for posting
Labelling correspondence for scanning into EPR
Produce information/routine reports as required
To prioritise own workload to meet the needs of the patients
and Consultants and ensure all deadlines are met
To provide cover as required during absence of colleagues
To monitor urgent e mail inboxes and act accordingly on any
queries
Any other duties appropriate to the grade as
delegated by the senior secretary
Job description
Job responsibilities
To input patient attendance data into SystmOne
Registering patients and scanning referrals onto system
Creating rotas for Consultant clinics and entering clinic
lists onto system, ensuring these are checked and up to date prior to the
clinic starting
Entering eye screening reports
Ensuring patient and GP details are accurate and updated as
necessary
To deal with telephone enquiries and conveying messages
appropriately
To liaise with other staff regarding queries on data input
information
To sort incoming mail and prepare outgoing mail for posting
Labelling correspondence for scanning into EPR
Produce information/routine reports as required
To prioritise own workload to meet the needs of the patients
and Consultants and ensure all deadlines are met
To provide cover as required during absence of colleagues
To monitor urgent e mail inboxes and act accordingly on any
queries
Any other duties appropriate to the grade as
delegated by the senior secretary
Person Specification
Special Skills & Knowledge
Essential
- Knowledge of computer packages eg. Word, Excel, Outlook and Powerpoint.IT SkillsAbility to use email and maintain and update electronic diaries. Knowledge of Data Protection and Caldicott Principles and understanding of the need to maintain strict confidentiality.Good interpersonal skills.Excellent verbal and written communication skills, with the ability to deal with and prepare routine verbal and written correspondence and the ability to obtain information and pass on comprehensive and confidential messages.Ability to communicate accurately, verbally, courteously and effectively with a wide range of staff, professionals and members of the public.Able to use own initiative to resolve routine queries, in line with departmental procedures.Able to work with minimum supervision following set procedures.Ability to organise and prioritise workload in order to meet deadlines.Ability to work as a member of a team.Committed to quality customer care/delivering excellent customer service. Flexible approach to work and adaptable to change.Understanding of medical terminology.
Desirable
- Previous experience in use of EPR. Previous experience with SystmOne.
Special Requirements
Essential
- Ability to travel independently across the County to fulfil the requirements of the post
Experience
Essential
- Experience of a previous administrative role/data entry. Demonstrate experience of using Microsoft Word. Experience of setting up and maintaining office filing systems. Experience of maintaining and setting up databases. Experience of providing secretarial/administrative support to a team.
Desirable
- Experience of working within an NHS environment.
Qualifications
Essential
- Good Standard of Education Minimum of 3 GCSEs (or equivalent) at C Grade or above including English Language.Keyboarding/typing qualification equivalent to RSA 3/OCR Advanced text/word processing or equivalent proven typing skills/data entry to a high standard (or working towards).
Desirable
Person Specification
Special Skills & Knowledge
Essential
- Knowledge of computer packages eg. Word, Excel, Outlook and Powerpoint.IT SkillsAbility to use email and maintain and update electronic diaries. Knowledge of Data Protection and Caldicott Principles and understanding of the need to maintain strict confidentiality.Good interpersonal skills.Excellent verbal and written communication skills, with the ability to deal with and prepare routine verbal and written correspondence and the ability to obtain information and pass on comprehensive and confidential messages.Ability to communicate accurately, verbally, courteously and effectively with a wide range of staff, professionals and members of the public.Able to use own initiative to resolve routine queries, in line with departmental procedures.Able to work with minimum supervision following set procedures.Ability to organise and prioritise workload in order to meet deadlines.Ability to work as a member of a team.Committed to quality customer care/delivering excellent customer service. Flexible approach to work and adaptable to change.Understanding of medical terminology.
Desirable
- Previous experience in use of EPR. Previous experience with SystmOne.
Special Requirements
Essential
- Ability to travel independently across the County to fulfil the requirements of the post
Experience
Essential
- Experience of a previous administrative role/data entry. Demonstrate experience of using Microsoft Word. Experience of setting up and maintaining office filing systems. Experience of maintaining and setting up databases. Experience of providing secretarial/administrative support to a team.
Desirable
- Experience of working within an NHS environment.
Qualifications
Essential
- Good Standard of Education Minimum of 3 GCSEs (or equivalent) at C Grade or above including English Language.Keyboarding/typing qualification equivalent to RSA 3/OCR Advanced text/word processing or equivalent proven typing skills/data entry to a high standard (or working towards).
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Bishop Auckland General Hospital
Cockton Hill Road
Bishop Auckland
County Durham
DL14 6AD
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
