Job summary
We are delighted to
share we have a vacancy for band 3 endoscopy support assistant to join the endoscopy team at university
hospital of north durham .
Within endoscopy no two days are the same, we are looking to
recruit highly motivated, dynamic, forward thinking individual , to help
provide a safe high quality service to patients trust wide.
The endoscopy service provides a range of diagnostic and
therapeutic procedures for both inpatients and outpatients carried out within
our 2 procedure rooms this is a very pleasant busy unit which at present is
being refurbished so this is a very exciting time to work in endoscopy and be
part of our team . The role will
consist of supporting clinical staff alongside housekeeping duties, stock check
and ordering ,coordinating flow of patients to and from the department
this role is diverse and you will have both
clinical and clerical duties within youir remit
Main duties of the job
The post holder will
work flexibly with the Endoscopy team and will be based on
one of
the main hospital sites, although may be required to attend other sites
across
the Trust.
Key
working relationships with nursing staff, endoscopists and wider
Endoscopy
team
you will be involved in clinical duties under supervison in a supportive
manner and housekeeping stock
control ordering and stock check along
with some clerical duties which will consist of being familiar with epr ,
coordinating patients from and to the department to other deparments and wards
,collecting data for the departments audit
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
Full Job Descriptions can be found in the adverts supporting documents
Over reliance on
AI-generated content is discouraged and may diminish the applicant's chances of
success
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
From April 9th 2025 - Healthcare assistants - You must have a minimum of two years
of experience working within the NHS as a HCA for the Trust to consider
sponsorship (we will only consider sponsorship if you meet this criteria and
have a current visa expiring within 3 months)
Job description
Job responsibilities
Contributes
to the department by working under the supervision of the qualified nursing
team in activities and tasks in providing high quality, compassionate care.
To
undertake delegated, repetitive, routine and familiar tasks.
Plan and
prioritise own delegated work tasks and activities.
Have an
awareness of normal parameters concerning patient wellbeing and report that
which is out of normal parameters
to the registered professional.
To
participate in service improvement and development initiatives.
Effective
verbal and written communication skills .
Ability
to establish and maintain working relationships within a multi-disciplinary
team.
Good
organizational, time management and problem solving skills
Ability
to work effectively within a team.
Ability
to work effectively under minimal supervision, as part of the
multi-disciplinary team.
Able to
demonstrate empathy, sensitivity and compassion towards patients, putting
patients at the centre of our thinking.
Able to identify,
report and seek advice in a situation of risk.
To assist
in treatment / activities for the patient which may involve accompanying /
escorting patients outside the ward environment.
Ability
to access computerised records to retrieve personal information, locate and
trace medical notes, order bloods etc.
Contribute
to a safe and clean working environment and ensure the clinical area is
prepared and maintained as appropriate and in line with the Trust Infection
Prevention and Health and Safety Policies.
To assist
with the monitoring of equipment and stock as required.
Act in a
manner which illustrates respect for privacy, dignity, equality & diversity
and confidentiality, and demonstrate excellent customer care.
Maintain
personal and professional development to meet the changing demands of the role,
and participate in training activities.
Ensure
all mandatory training is undertaken in line with Trust policy.
To
undertake any other duties that would be a reasonable expectation of the role
Job description
Job responsibilities
Contributes
to the department by working under the supervision of the qualified nursing
team in activities and tasks in providing high quality, compassionate care.
To
undertake delegated, repetitive, routine and familiar tasks.
Plan and
prioritise own delegated work tasks and activities.
Have an
awareness of normal parameters concerning patient wellbeing and report that
which is out of normal parameters
to the registered professional.
To
participate in service improvement and development initiatives.
Effective
verbal and written communication skills .
Ability
to establish and maintain working relationships within a multi-disciplinary
team.
Good
organizational, time management and problem solving skills
Ability
to work effectively within a team.
Ability
to work effectively under minimal supervision, as part of the
multi-disciplinary team.
Able to
demonstrate empathy, sensitivity and compassion towards patients, putting
patients at the centre of our thinking.
Able to identify,
report and seek advice in a situation of risk.
To assist
in treatment / activities for the patient which may involve accompanying /
escorting patients outside the ward environment.
Ability
to access computerised records to retrieve personal information, locate and
trace medical notes, order bloods etc.
Contribute
to a safe and clean working environment and ensure the clinical area is
prepared and maintained as appropriate and in line with the Trust Infection
Prevention and Health and Safety Policies.
To assist
with the monitoring of equipment and stock as required.
Act in a
manner which illustrates respect for privacy, dignity, equality & diversity
and confidentiality, and demonstrate excellent customer care.
Maintain
personal and professional development to meet the changing demands of the role,
and participate in training activities.
Ensure
all mandatory training is undertaken in line with Trust policy.
To
undertake any other duties that would be a reasonable expectation of the role
Person Specification
Qualifications
Essential
- Relevant NVQ Level 3 or equivalent relevant experience.
- Care Certificate or willingness to complete within first 6 months of commencement in post.
- GCSE equivalent in English and Mathematics.
Desirable
- Short courses relevant to undertake patient and clinical care duties.
Special Requirements
Essential
- Self-motivated and able to motivate others.
- Excellent communication & interpersonal
- skills.
- Reflective practitioner.
- Ability to work in a busy and varied work
- environment and respond to change.
Desirable
- Be able to offer pastoral care to mentors and students when providing feedback on performance
Personal Attributes
Essential
- Good interpersonal skills.
- Able to engage and build effective relationships at all levels.
- Understanding of the role of HCSW.
- Able to work as part of a team.
- Knowledge and understanding of the need for confidentiality.
Experience
Essential
- Computer skills.
- Ability to learn new skills.
Desirable
- Previous experience in caring for others.
Special Skills & Knowledge
Essential
- Good verbal and written command of
- English.
- Ability to act upon own initiative.
- Good communication skills.
- Able to work under some pressure.
- Ability to show leadership
- Ability to plan own work.
- Ability to work calmly under pressure.
- Willing to take and record patient
- observations.
Desirable
- Knowledge of care and related procedures, clinical observations, relevant legislation
Person Specification
Qualifications
Essential
- Relevant NVQ Level 3 or equivalent relevant experience.
- Care Certificate or willingness to complete within first 6 months of commencement in post.
- GCSE equivalent in English and Mathematics.
Desirable
- Short courses relevant to undertake patient and clinical care duties.
Special Requirements
Essential
- Self-motivated and able to motivate others.
- Excellent communication & interpersonal
- skills.
- Reflective practitioner.
- Ability to work in a busy and varied work
- environment and respond to change.
Desirable
- Be able to offer pastoral care to mentors and students when providing feedback on performance
Personal Attributes
Essential
- Good interpersonal skills.
- Able to engage and build effective relationships at all levels.
- Understanding of the role of HCSW.
- Able to work as part of a team.
- Knowledge and understanding of the need for confidentiality.
Experience
Essential
- Computer skills.
- Ability to learn new skills.
Desirable
- Previous experience in caring for others.
Special Skills & Knowledge
Essential
- Good verbal and written command of
- English.
- Ability to act upon own initiative.
- Good communication skills.
- Able to work under some pressure.
- Ability to show leadership
- Ability to plan own work.
- Ability to work calmly under pressure.
- Willing to take and record patient
- observations.
Desirable
- Knowledge of care and related procedures, clinical observations, relevant legislation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
