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County Durham & Darlington NHS Foundation Trust

Urgent Care Healthcare Assistant / Driver

The closing date is 05 August 2025

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Job summary

We are looking for a dynamic, enthusiastic and experienced Band 3 Urgent Care Health Care Assistant / Driver. Our 24 hour Urgent Treatment centre treats a wide variety of illness and injury across all age ranges. The HCA / Driver will work in a supporting role, providing high quality patient centred care under the supervision of the Urgent Care Practitioners and General Practitioners.

The Urgent Care Service also provides home visits by our clinicians who require a Healthcare Assistant / Driver to transport and assist them to patient homes across County Durham.

In addition our HCA / Driver will provide a patient transport service to support patient access to Urgent treatment Centre appointments as required.

Main duties of the job

The HCA / Driver will carry out routine HCA duties, e.g recording observations, urinalysis , venepuncture, monitoring and escorting patients under the supervision of the managing clinician.

The role also involves performing ECG recordings, carrying out minor dressings and applying immobilisation techniques such as splints plaster of paris backslabs.

Main duties also include restocking consulting rooms and home visiting car as well as perfomring car checks.

Training will be provided as required.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

Full Job Descriptions can be found in the adverts supporting documents

Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

From April 9th 2025 - Healthcare assistants - You must have a minimum of two years of experience working within the NHS as a HCA for the Trust to consider sponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months)

Details

Date posted

22 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9439-2526-0510

Job locations

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Job description

Job responsibilities

The role involves ensuring the patient is a prime focus when providing patient care in accordance with Trust policies protocols and guidelines.

The HCA/driver will use initiative when responding to changes in a patients condition within their own sphere of practice, recognising limitations and escalating concerns.

Job description

Job responsibilities

The role involves ensuring the patient is a prime focus when providing patient care in accordance with Trust policies protocols and guidelines.

The HCA/driver will use initiative when responding to changes in a patients condition within their own sphere of practice, recognising limitations and escalating concerns.

Person Specification

Special Requirements

Essential

  • Self-motivated and able to motivate others
  • Excellent communication & interpersonal skills
  • Reflective practitioner
  • Ability to work in a busy and varied work environment and respond to change
  • Full UK Driving License with proven
  • driving experience

Desirable

  • Be able to offer pastoral care to mentors and students when providing feedback on performance

Qualifications

Essential

  • Relevant NVQ Level 3 or equivalent relevant experience.
  • Care Certificate or willingness to complete within first 6 months of commencement in post.
  • GCSE equivalent in English and Mathematics.

Desirable

  • Short courses relevant to undertake patient and clinical care duties.

Experience

Essential

  • Computer skills Ability to learn new skills.

Desirable

  • Previous experience in caring for others.

Special Skills & Knowledge

Essential

  • Good verbal and written command of English
  • Ability to act upon own initiative
  • Good communication skills
  • Able to work under some pressure
  • Ability to show leadership
  • Ability to plan own work
  • Ability to work calmly under pressure
  • Willing to take and record patient observations
Person Specification

Special Requirements

Essential

  • Self-motivated and able to motivate others
  • Excellent communication & interpersonal skills
  • Reflective practitioner
  • Ability to work in a busy and varied work environment and respond to change
  • Full UK Driving License with proven
  • driving experience

Desirable

  • Be able to offer pastoral care to mentors and students when providing feedback on performance

Qualifications

Essential

  • Relevant NVQ Level 3 or equivalent relevant experience.
  • Care Certificate or willingness to complete within first 6 months of commencement in post.
  • GCSE equivalent in English and Mathematics.

Desirable

  • Short courses relevant to undertake patient and clinical care duties.

Experience

Essential

  • Computer skills Ability to learn new skills.

Desirable

  • Previous experience in caring for others.

Special Skills & Knowledge

Essential

  • Good verbal and written command of English
  • Ability to act upon own initiative
  • Good communication skills
  • Able to work under some pressure
  • Ability to show leadership
  • Ability to plan own work
  • Ability to work calmly under pressure
  • Willing to take and record patient observations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Lead

Emma Grey

emmagrey@nhs.net

Details

Date posted

22 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9439-2526-0510

Job locations

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Supporting documents

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