Job summary
An
opportunity has arisen for a part time medical secretary within Obstetrics
& Gynaecology based at University Hospital North Durham. Operating in a team the post holder will provide
an efficient and effective secretarial and administrative service within
Obstetrics & Gynaecology. It is
essential that you have experience of audio typing and microsoft packages. A flexible, pro-active team player is
required. You will also have excellent
organisational and communication skills and be able to work under pressure and
to deadlines
Main duties of the job
Provides clerical support to Consultants,
Specialist Nurses, admin teams, Admin Manager and Service Manager
Liaises with other departments
Deals with queries from patients, visitors and
staff
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary, If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post.
Full Job Descriptions can be found in the adverts supporting documents
Job description
Job responsibilities
This role will liaise with Admin Manager, Service
Manager, Medical Secretaries and a wide
range of medical, nursing and allied health professional and admin staff within
the Trust and outside agencies, and patients and relatives over the telephone
externally, acting as a focal point of contact for all general enquiries
concerning the work of the clinical team.
Liaise with GPs, patients, medical, nursing and
support services within the Trust in a courteous and professional manner
Job description
Job responsibilities
This role will liaise with Admin Manager, Service
Manager, Medical Secretaries and a wide
range of medical, nursing and allied health professional and admin staff within
the Trust and outside agencies, and patients and relatives over the telephone
externally, acting as a focal point of contact for all general enquiries
concerning the work of the clinical team.
Liaise with GPs, patients, medical, nursing and
support services within the Trust in a courteous and professional manner
Person Specification
Special Requirements
Essential
- Present a professional image at all times
Qualifications
Essential
- Good Standard of Education - Minimum of 3 GCSEs (or equivalent experience) at C Grade or above including English Language. NVQ Level 3 in Business Administration or equivalent knowledge/experience (or working towards).
Experience
Essential
- Experience of an admin role providing general provision of admin duties in a challenging and constantly changing environment.
Desirable
- Experience of working within the Gynnaecology Department
- Experience of working within an NHS environment
- Experience of setting up and maintaining office filing systems
Special Skills and Knowledge
Essential
- Committed to quality customer care/delivering excellent customer service. Ability to communicate accurately verbally and in writing with a wide range of people. Effective interpersonal skills Able to work with minimal supervision following set procedures. Ability to prioritise workload. Able to work to deadlines. Flexible approach to work and adaptable to change. Ability to work as a member of a team Knowledge of computer packages: Word, Excel, Outlook and Powerpoint. IT skills Knowledge of Data Protection and Caldicott Principles and understanding the requirement to maintain confidentiality Ability to use discretion and maintain confidentiality
Desirable
- Knowledge of NHS Practices/Procedures
- Clinical/Service Knowledge
Person Specification
Special Requirements
Essential
- Present a professional image at all times
Qualifications
Essential
- Good Standard of Education - Minimum of 3 GCSEs (or equivalent experience) at C Grade or above including English Language. NVQ Level 3 in Business Administration or equivalent knowledge/experience (or working towards).
Experience
Essential
- Experience of an admin role providing general provision of admin duties in a challenging and constantly changing environment.
Desirable
- Experience of working within the Gynnaecology Department
- Experience of working within an NHS environment
- Experience of setting up and maintaining office filing systems
Special Skills and Knowledge
Essential
- Committed to quality customer care/delivering excellent customer service. Ability to communicate accurately verbally and in writing with a wide range of people. Effective interpersonal skills Able to work with minimal supervision following set procedures. Ability to prioritise workload. Able to work to deadlines. Flexible approach to work and adaptable to change. Ability to work as a member of a team Knowledge of computer packages: Word, Excel, Outlook and Powerpoint. IT skills Knowledge of Data Protection and Caldicott Principles and understanding the requirement to maintain confidentiality Ability to use discretion and maintain confidentiality
Desirable
- Knowledge of NHS Practices/Procedures
- Clinical/Service Knowledge
