Ward Clerk

County Durham & Darlington NHS Foundation Trust

The closing date is 30 April 2025

Job summary

You will work closely with our experienced and friendly team. The purpose of the role is to provide general clerical, administrative and reception duties to the Acute Medical Unit.

The successful applicant will be expected to work both as part of a team and to use their own initiative and work unsupervised to ensure the effective co-ordination of duties.

Previous clerical experience and knowledge of the healthcare environment would be an advantage.

Main duties of the job

You will work closely with our experienced and friendly team. The purpose of the role is to provide general clerical, administrative and reception duties.

You will be working with our new EPR (Electronic Patient Record) system and will be involved in the admitting, transfering and discharging patients.

You will be involved in ensuring discharge letters are complete and relevant appointments made.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

Full Job Descriptions can be found in the adverts supporting documents

Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

From April 9th 2025 - Healthcare Assistants - You must have a minimum of two years of experience working within the NHS as a HCA for the Trust to consider sponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months)

Date posted

22 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9439-2425-1326-1

Job locations

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX

Job description

Job responsibilities

General clerical, administrative and reception duties, working both as part of a team and to use their own initiative and work unsupervised to ensure the effective co-ordination of duties.

To ensure that all relevant visits to the hospital are correctly inputted onto the system and further follow up investigations are requested.

Will work closely with the coordinator in charge of the shift.

To be competent in e-mails, scanning, photocopying, incoming/outgoing telephone calls, visit to the post room and other departments to transfer referrals.

To complete other admin duties as per the coordinator.

Job description

Job responsibilities

General clerical, administrative and reception duties, working both as part of a team and to use their own initiative and work unsupervised to ensure the effective co-ordination of duties.

To ensure that all relevant visits to the hospital are correctly inputted onto the system and further follow up investigations are requested.

Will work closely with the coordinator in charge of the shift.

To be competent in e-mails, scanning, photocopying, incoming/outgoing telephone calls, visit to the post room and other departments to transfer referrals.

To complete other admin duties as per the coordinator.

Person Specification

Special Skills & Knowledge

Essential

Good IT skills.

Desirable

Previous experience of using Word and Excel.

Qualifications

Essential

Able to demonstrate reasonable secondary education.

Statutory Registration

Desirable

NVQ 2 Care Certificate.

Special Requirements

Essential

Able to work flexibly including weekends bank holidays and evenings.

Experience

Essential

Relevant administrative experience.

Desirable

Previous administrative experience in a hospital.

Person Specification

Special Skills & Knowledge

Essential

Good IT skills.

Desirable

Previous experience of using Word and Excel.

Qualifications

Essential

Able to demonstrate reasonable secondary education.

Statutory Registration

Desirable

NVQ 2 Care Certificate.

Special Requirements

Essential

Able to work flexibly including weekends bank holidays and evenings.

Experience

Essential

Relevant administrative experience.

Desirable

Previous administrative experience in a hospital.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.