Quality Clerk

County Durham & Darlington NHS Foundation Trust

The closing date is 05 December 2024

Job summary

County Durham and Darlington NHS Foundation Trust is one of the largest integrated care providers in England, serving a population of around 600,000 people. We are a high performing organisation with a track record of success.

Our Pathology service covers a range of disciplines, providing 11million test results per annum Blood sciences (haematology, transfusion, biochemistry, immunology) and cellular sciences (microbiology, cellular pathology and mortuary), and is proud to promote career development pathways throughout the team, at all levels. An exciting opportunity has arisen for one new post within our pathology team. We are looking for one highly motivated and enthusiastic individuals to assist the Quality Manager in preparing data for reports and meeting to allow teams to perform trend analysis of incidents and organising and arrangeing pathology meetings.

Main duties of the job

The successful candidates will assist the Quality Manager and Pathology departments with the implementation, management and maintenance of the Quality Management System for Pathology services, ensuring specific standards are met such as United Kingdom Accreditation Service (UKAS), Human Tissue Authority (HTA), Medicines and Healthcare Products Regulatory Authority (MHRA), ISO standards 15189 and 9001.

The successful candidates will support staff at all AfC grades with maintenance of accreditation, internal and external quality assessment, record keeping, data analysis, audit, data input, production of reports and training and administration activities associated with the Quality management system (Qpulse) for all departments.

You must have an understanding of Pathology laboratory information systems and support document control and non-conformity reporting for these systems, and have an understanding how these systems integrate into Trust IT systems

The successful candidates must be able to travel independently to support cross-site working across Durham and Darlington.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary, If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post.

Full Job Descriptions can be found in the adverts supporting documents

Date posted

21 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9439-24-1183

Job locations

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX

Job description

Job responsibilities

A member of the Pathology department working as part of the Quality team, providing support to all disciplines to support maintenance and achievement of regulatory standards.

This support involves internal and external quality assessment, record keeping, data analysis, audit, data input, production of reports and training and administration activities associated with the Quality management system (Qpulse) for all departments

Directed by Pathology Quality Manager the post holder will assist the departments through the duties outlined.

They will be expected to work to the departmental standard operating procedure and policies.

The role will involve training of Pathology staff at various levels/grades

The post holder will be expected to work autonomously with direction form the Quality Manager.

Job description

Job responsibilities

A member of the Pathology department working as part of the Quality team, providing support to all disciplines to support maintenance and achievement of regulatory standards.

Directed by Pathology Quality Manager the post holder will assist the departments through the duties outlined.

They will be expected to work to the departmental standard operating procedure and policies.

The role will involve training of Pathology staff at various levels/grades

The post holder will be expected to work autonomously with direction form the Quality Manager.

Person Specification

Experience

Essential

Clerical, reception work

Desirable

Previous NHS laboratory experience
Previous laboratory experience
Employment with public Interaction

Qualifications

Essential

Good standard of general education minimum of 3 GSCEs or equivalent at Grade C or above including English
Educated to at least NVQ Level 2 in Business Administration (or working towards).or equivalent knowledge/ experience

Desirable

NVQ 2 CLS or equivalent
Science and/or maths GCSE Grade C or above
IBMS Certificate of Achievement Part 1

Special Requirements

Essential

Able to travel across Trust sites to meet the requirements of the post

Special Skills & Knowledge

Essential

Able to work with minimal supervision following protocols and instructions accurately
Committed to quality customer care/delivering excellent customer service.
Ability to communicate accurately, verbally and in writing
Computer literate with knowledge of computer packages: Word, Excel, Outlook and Powerpoint.
Flexible approach to work and adaptable to change.
Ability to work as a member of a team
Knowledge of Data Protection and Caldicott Principles and understanding the requirement to maintain confidentiality
Ability to prioritise workload and work to deadlines.

Desirable

Microsoft office applications

Person Specification

Experience

Essential

Clerical, reception work

Desirable

Previous NHS laboratory experience
Previous laboratory experience
Employment with public Interaction

Qualifications

Essential

Good standard of general education minimum of 3 GSCEs or equivalent at Grade C or above including English
Educated to at least NVQ Level 2 in Business Administration (or working towards).or equivalent knowledge/ experience

Desirable

NVQ 2 CLS or equivalent
Science and/or maths GCSE Grade C or above
IBMS Certificate of Achievement Part 1

Special Requirements

Essential

Able to travel across Trust sites to meet the requirements of the post

Special Skills & Knowledge

Essential

Able to work with minimal supervision following protocols and instructions accurately
Committed to quality customer care/delivering excellent customer service.
Ability to communicate accurately, verbally and in writing
Computer literate with knowledge of computer packages: Word, Excel, Outlook and Powerpoint.
Flexible approach to work and adaptable to change.
Ability to work as a member of a team
Knowledge of Data Protection and Caldicott Principles and understanding the requirement to maintain confidentiality
Ability to prioritise workload and work to deadlines.

Desirable

Microsoft office applications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.