Discharge Facilitator

County Durham & Darlington NHS Foundation Trust

The closing date is 26 November 2024

Job summary

County Durham and Darlington NHS Foundation Trust is one of the largest integrated care providers in England, serving a population of around 600,000 people. We are a high performing organisation with a track record of success.

An opportunity has arisen for 3 full time Discharge/Progress Facilitator within County Durham & Darlington NHS Foundation Trust

The purpose of the role is to facilitate the flow through the Acute Medical Unit, working closely with the team leader/coordinator to expedite discharges and safe transfers out of AMU

The successful applicant will be expected to work both as part of a team and to use their own initiative and work unsupervised to ensure the effective co-ordination of duties.

Educated GSCEs Grade A-C in Maths and English or equivalent and experience as a health care assistant

Main duties of the job

To promote the correct implementation of discharge processes throughout CDDFT to ensure safe and timely discharge and smooth transfer of patients

To liase closely with the ward coordinator to expedite early discharges.

Work closely with Social Services and Primary Care Trusts and other local authorities, private and voluntary organisations to ensure a seamless service, including working to reduce delayed discharges.

To link closely with other hospital sites to ensure effective use of beds.

To liaise with relevant staff and agencies on a daily basis to resolve daily operational issues and ensure discharges are managed effectively.

To understand and apply the skills and knowledge around complex needs and discharge planning, within a multidisciplinary team.

To chase up bed availability on a regular basis to ensure patients are transferred at the earliest opportunity

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary, If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post.

Full Job Descriptions can be found in the adverts supporting documents

Date posted

12 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

C9439-24-1156

Job locations

University Hospital Of North Durham

North Road

Durham

DH1 5TW


Job description

Job responsibilities

To work as part of the team under the direction of AMU coordinator, to ensure smooth flow of patients through the department.

To aid discharges from County Durham ad Darlington NHS Trust, smoothing the transition from the hospital back into the community, in line with Trust Policy by working with the multidisciplinary team (MDT), the patient and their support networks.

To identify issues which may affect the patients discharge home and work with the MDT and other agencies to resolve them.

To act as a central point of contact for discharge planning acting as resource for knowledge of the discharge planning processes, services available and how to access them.

To ensure referrals and formal notifications processed are followed in an appropriate and timely manner.

To be responsible for the prioritisation and action of cases using client centered principles to assist the multidisciplinary team and plan a smooth timely and effective discharge from hospital care.

To contribute to the planning, development, implementation and evaluation of discharge planning within County Durham & Darlington NHS Foundation Trust.

To work in partnership with relevant external agencies including CCGs, Social Services etc.

To liase with other departments and expediting clinical investigations the post holder will contribute to the effective and efficient running of the department resulting in significant reduction in patient journey times and improving performance against the 4 hour Emergency Department Standard.

To ensure tests are carried out at appropriate times escalating when standard operating procedures are breached.

The post holder will be instrumental in ensuring the discharge and patient transfer processes are efficient, timely and run smoothly including ensuring that Electronic Discharge Letters are sent to GPs where required

To manage a caseload of clients with multiple pathology and complex needs to facilitate timely and effective discharges.

To encourage completion of the Friends and Family test

Job description

Job responsibilities

To work as part of the team under the direction of AMU coordinator, to ensure smooth flow of patients through the department.

To aid discharges from County Durham ad Darlington NHS Trust, smoothing the transition from the hospital back into the community, in line with Trust Policy by working with the multidisciplinary team (MDT), the patient and their support networks.

To identify issues which may affect the patients discharge home and work with the MDT and other agencies to resolve them.

To act as a central point of contact for discharge planning acting as resource for knowledge of the discharge planning processes, services available and how to access them.

To ensure referrals and formal notifications processed are followed in an appropriate and timely manner.

To be responsible for the prioritisation and action of cases using client centered principles to assist the multidisciplinary team and plan a smooth timely and effective discharge from hospital care.

To contribute to the planning, development, implementation and evaluation of discharge planning within County Durham & Darlington NHS Foundation Trust.

To work in partnership with relevant external agencies including CCGs, Social Services etc.

To liase with other departments and expediting clinical investigations the post holder will contribute to the effective and efficient running of the department resulting in significant reduction in patient journey times and improving performance against the 4 hour Emergency Department Standard.

To ensure tests are carried out at appropriate times escalating when standard operating procedures are breached.

The post holder will be instrumental in ensuring the discharge and patient transfer processes are efficient, timely and run smoothly including ensuring that Electronic Discharge Letters are sent to GPs where required

To manage a caseload of clients with multiple pathology and complex needs to facilitate timely and effective discharges.

To encourage completion of the Friends and Family test

Person Specification

Qualifications

Essential

  • NVQ level 3 or equivalent in health care setting

Desirable

  • Willingness to work toward Foundation Degree

Experience

Essential

  • Able to work independently and supervise/support others
  • Working in a hospital setting

Desirable

  • Infection Control updates

Special Skills & Knowledge

Essential

  • Good IT skills, literacy and numeracy
  • Ability to manage and work to necessary quality standards
  • Excellent communication and liason skills
  • Excellent planning and organizational skills

Desirable

  • Experience of caring for patient's with acute medical problems
Person Specification

Qualifications

Essential

  • NVQ level 3 or equivalent in health care setting

Desirable

  • Willingness to work toward Foundation Degree

Experience

Essential

  • Able to work independently and supervise/support others
  • Working in a hospital setting

Desirable

  • Infection Control updates

Special Skills & Knowledge

Essential

  • Good IT skills, literacy and numeracy
  • Ability to manage and work to necessary quality standards
  • Excellent communication and liason skills
  • Excellent planning and organizational skills

Desirable

  • Experience of caring for patient's with acute medical problems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

University Hospital Of North Durham

North Road

Durham

DH1 5TW


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

University Hospital Of North Durham

North Road

Durham

DH1 5TW


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Ward Manager

Yolande Appleton

yolande.appleton@nhs.net

01913332904

Date posted

12 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

C9439-24-1156

Job locations

University Hospital Of North Durham

North Road

Durham

DH1 5TW


Supporting documents

Privacy notice

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