County Durham & Darlington NHS Foundation Trust

Theatre and Day Surgery Admin Co-ordinator

This job is now closed

Job summary

Working within the Theatres and Day Surgery department the post holder will be required to provide effective, confidential administrative support on a day-to-day basis for the Clinical Teams to ensure that their needs are fully met, by working within demanding time constraints by prioritisation of own workload. The post holder will need to be proactive, flexible, responsive to the changing needs and demands of the organisation and to support the smooth running of the administration duties. Knowledge of EPR is desirable, as required to print theatre lists, amend theatre slots and patients details, whilst liaising with wards and Waiting Lists Officers in order to book patients in. Post holder will oversee the duties as well as supervise the theatre admin and day surgery reception team. Line management skills and experience is desirable, although training and development will be supported.

Main duties of the job

Manage and supervise the theatre admin and day surgery reception staff with regadings to rota cover, sickness and appraisals. Will also need to confidentally order and orgainse theatre lists for the following day once the secretaries send the final list from the surgeon. Book onto EPR all CEPOD and Trauma patients to the lists for that day (AM and PM) in times of holiday leave and absence.

Provide admin support to the Theatre Managers. Covering the SEAL Front Desk which will involve sending for the patients and liaising with the wards. Respond to external and internal telephone queries, manage email inbox and take appropriate action as a result of the enquiry.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

From April 1 2024 we are unable to offer sponsorship for healthcare roles that do meet the minimum salary£23,200, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post

Full Job Descriptions can be found in the adverts supporting documents

Date posted

22 August 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum pro rata

Contract

Secondment

Duration

16 months

Working pattern

Full-time

Reference number

C9439-24-0878

Job locations

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX

Job description

Job responsibilities

The post holder is required to provide a comprehensive administrative service across a range of duties, demonstrating ability to use initiative, prioritising their own workload. The post holder will need to be proactive, flexible and responsive to the changing needs and demands of the organization and to support the smooth running of the administrative service provided to the Clinical Units (Day Surgery/Operating Theatres). The role will be a patient / public facing role and requires a charasmatic and enthusiastic individual to interact with patients in a compassionate manner as they come in for their treatment; whilst also completing administrative tasks related to input within Electronic Patient Record and supporting effective Theatre Staff Communication.

Job description

Job responsibilities

Person Specification

Experience

Essential

Previous experience administrative work
Line management of staff

Desirable

Previous experience of working in a health care environment
Knowledge of medical terminology

Special Skills & Knowledge

Essential

Ability to work under pressure
Excellent organisational skills and ability to manage and prioritise workload and work to agreed deadlines
Flexibility to deal with changing priorities
Advanced use of Microsoft office & Excel
Good oral and written communication skills
Excellent customer care skills
Ability to problem solve

Qualifications

Essential

Good standard of education - GCSE level to include maths and English
Computer literate with good keyboard skills (RSA or equivalent)
Formal qualification in Administration
NVQ in business administration or customer care (or equivalent)

Desirable

Line Management training

Special Requirements

Essential

Demonstrate a flexible attitude to meet service needs
Sensitive to the needs of others
Ability to work as a team

Person Specification

Experience

Essential

Previous experience administrative work
Line management of staff

Desirable

Previous experience of working in a health care environment
Knowledge of medical terminology

Special Skills & Knowledge

Essential

Ability to work under pressure
Excellent organisational skills and ability to manage and prioritise workload and work to agreed deadlines
Flexibility to deal with changing priorities
Advanced use of Microsoft office & Excel
Good oral and written communication skills
Excellent customer care skills
Ability to problem solve

Qualifications

Essential

Good standard of education - GCSE level to include maths and English
Computer literate with good keyboard skills (RSA or equivalent)
Formal qualification in Administration
NVQ in business administration or customer care (or equivalent)

Desirable

Line Management training

Special Requirements

Essential

Demonstrate a flexible attitude to meet service needs
Sensitive to the needs of others
Ability to work as a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)