Job summary
Are you interested in providing great customer service
whilst encouraging others to take full advantage of training and development
opportunities being offered?
Were looking for an enthusiastic apprentice to join our
small, dynamic team responsible for providing a professional Skills Development
Network for the North East and North Cumbria.
We offer a range of benefits, including 27 days annual leave
plus Bank Holidays, ongoing training and development and access to the NHS Skills Development Network for the North East and North Cumbria.
We need someone to provide a comprehensive administrative
service and to support our training events.
We are open and inclusive.
We understand, encourage and celebrate diversity, making the
Skills Development Network a place where we all feel we belong so we welcome
applications from diverse backgrounds and we actively support flexible working.
If you would like more information, or to have a discussion
about this role please contact :
Catherine Grant
cddft.skillsdevelopmentnetwork@nhs.net
Main duties of the job
The main duties of this role are
to help the department provide an excellent training and development service,
so that means helping get everything ready for our events and conferences, and
helping to make sure everything runs smoothly on the day.
A major part of this role will be
helping manage our social media accounts and making sure all of our
communications are professional and enagaging.
The department has a number of different email
accounts all of which need to be monitored and messages professionally and
courteously replied to.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary £23,200, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post
Full Job Descriptions can be found in the adverts supporting documents
Job description
Job responsibilities
To undertake, initially under
supervision with training in place to support you :
Administrative tasks including
data input and keeping records up to date.
Preparation, planning and
publicity for the NHS Skills Development Network events, including meetings and
other leadership development.
Where appropriate to assist in
diary, calendar and event management, including typing and preparation of
meeting documentation & minutes, preparation and circulation of agenda, and
liasion with stakeholders regarding calendar arrangements.
Acting as a point of contact for
course attendees, giving professional assistance with a high level of customer
focus.
To produce delegate lists using
our online booking system, and maintaining up to date attendance records, as
directed.
To request and help collate
delegate feedback
To deal with queries, both via
email or by telephone, and pass these on to the relevant person.
To assist the wider team a
directed by the line manager.
To maintain all filing systems and
electronic records in line with the organisations policies and procedures.
To assist with the management and creation of
LinkedIn posts to raise awareness of the network, special interest groups,
courses and conferences .
Job description
Job responsibilities
To undertake, initially under
supervision with training in place to support you :
Administrative tasks including
data input and keeping records up to date.
Preparation, planning and
publicity for the NHS Skills Development Network events, including meetings and
other leadership development.
Where appropriate to assist in
diary, calendar and event management, including typing and preparation of
meeting documentation & minutes, preparation and circulation of agenda, and
liasion with stakeholders regarding calendar arrangements.
Acting as a point of contact for
course attendees, giving professional assistance with a high level of customer
focus.
To produce delegate lists using
our online booking system, and maintaining up to date attendance records, as
directed.
To request and help collate
delegate feedback
To deal with queries, both via
email or by telephone, and pass these on to the relevant person.
To assist the wider team a
directed by the line manager.
To maintain all filing systems and
electronic records in line with the organisations policies and procedures.
To assist with the management and creation of
LinkedIn posts to raise awareness of the network, special interest groups,
courses and conferences .
Person Specification
Experience
Essential
- Flexible, enthusiastic and committed
- Experience of using social media, including creating posts
Special Skills and Knowledge
Essential
- Planning and organisational skills with ability to prioritise tasks as appropriate
- Good written and verbal communications skills with attention to detail.
- Ability to work flexibly and to tight timescales.
- Ability to work effectively as part of a team.
- IT user/keyboard skills including Microsoft 365 Applications : Word, Outlook, Excel, Powerpoint, Teams, Onedrive
Desirable
- Experience of using design software such as Canva
Special Requirements
Desirable
- An interest in learning from others, sharing ideas and new ways of working to help others.
Qualifications
Essential
- A minimum of 3 GCSE Grades A-C (to include English and Maths)
Person Specification
Experience
Essential
- Flexible, enthusiastic and committed
- Experience of using social media, including creating posts
Special Skills and Knowledge
Essential
- Planning and organisational skills with ability to prioritise tasks as appropriate
- Good written and verbal communications skills with attention to detail.
- Ability to work flexibly and to tight timescales.
- Ability to work effectively as part of a team.
- IT user/keyboard skills including Microsoft 365 Applications : Word, Outlook, Excel, Powerpoint, Teams, Onedrive
Desirable
- Experience of using design software such as Canva
Special Requirements
Desirable
- An interest in learning from others, sharing ideas and new ways of working to help others.
Qualifications
Essential
- A minimum of 3 GCSE Grades A-C (to include English and Maths)
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
