Job summary
Fixed Term or Secondment opportunity.
The Project Support Officer will support the MS
365 Project Manager will work as part of a dynamic team in delivering an
effective service, supporting the Project Manager and in co-ordinating,
planning and scheduling project activity, from project initiation through to
final completion and revenue realisation.
Main duties of the job
Core
duties include:
Co-ordination and
supporting of meetings for the MS 365 project.
Ensuring performance
against work programmes can be tracked.
Support for Work
Planning.
Supporting business change.
Tracking of project
activity to ensure activity is undertaken as planned, and progress is
identified and highlighted if at risk.
Supporting the delivery of
project to agreed business requirements.
Working with stakeholders
to ensure projects meet initiation requirements and ensuring project benefits
are realised.
Ensuring effective project
communications in a timely and accurate manner.
Take accountability and
ownership of project deliverables and day to day management of project issues
within area of responsibility.
To be able to identify risk
areas and escalate as required.
The post holder will assist
with the development of project trackers and other reports to meet the needs of
the Project Board.
The
Project Support Officer will also provide high level administrative support and
coordination to the Project Team.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary £23,200, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post
Full Job Descriptions can be found in the adverts supporting documents
Job description
Job responsibilities
The
role entails the following duties:
Assist the Project Manager
with the coordination of the project and ensure appropriate Standard Operating
Procedures (SOPs) and Policies and Procedures are adhered to.
Maintain processes to
ensure project management documentation, reports and plans are relevant,
accurate and complete.
Monitor and track Project
Plans, Risk and Issues (RAID), Lessons Learned and Benefits.
Provide support as required
to team members in the preparation of project documentation, including progress
tracking and updating reports.
Assist the Project team
with ensuring all information reported to the Project Manager e.g. timelines,
risks and issues and benefits are accurate, complete, up to date and regularly
maintained.
Monitor project
interdependencies and ensure these are documented/updated within the RAID log
by key stakeholders/owners
Build relationships with
key stakeholders to facilitate sharing of lessons learned and best practices
across the Project.
Assist the Project Manager
to effectively communicate with all relevant stakeholders.
Assist in the production of
communications and learning materials.
Organise (and schedule)
meetings, support preparation of materials for meetings and ensure distribution
in a timely manner.
Provide administrative
support for board and team level meetings.
Take minutes at meetings,
capturing decisions and actions and ensure follow up against actions and update
action logs accordingly.
Enable the team with ad hoc
administrative requests as required, to enable the successful delivery of the
portfolio.
Any
other duties as required by the post holders line manager.
Job description
Job responsibilities
The
role entails the following duties:
Assist the Project Manager
with the coordination of the project and ensure appropriate Standard Operating
Procedures (SOPs) and Policies and Procedures are adhered to.
Maintain processes to
ensure project management documentation, reports and plans are relevant,
accurate and complete.
Monitor and track Project
Plans, Risk and Issues (RAID), Lessons Learned and Benefits.
Provide support as required
to team members in the preparation of project documentation, including progress
tracking and updating reports.
Assist the Project team
with ensuring all information reported to the Project Manager e.g. timelines,
risks and issues and benefits are accurate, complete, up to date and regularly
maintained.
Monitor project
interdependencies and ensure these are documented/updated within the RAID log
by key stakeholders/owners
Build relationships with
key stakeholders to facilitate sharing of lessons learned and best practices
across the Project.
Assist the Project Manager
to effectively communicate with all relevant stakeholders.
Assist in the production of
communications and learning materials.
Organise (and schedule)
meetings, support preparation of materials for meetings and ensure distribution
in a timely manner.
Provide administrative
support for board and team level meetings.
Take minutes at meetings,
capturing decisions and actions and ensure follow up against actions and update
action logs accordingly.
Enable the team with ad hoc
administrative requests as required, to enable the successful delivery of the
portfolio.
Any
other duties as required by the post holders line manager.
Person Specification
Experience
Essential
- Experience of programme or project management.
- Experience of working in a process driven environment and in accordance with governance.
- Experience of business support or administrative role providing general provision of administrative duties in a challenging and constantly changing environment
- Knowledge of taking effective minutes in a change environment, including succinct and accurate records of actions and decisions
- Demonstrable experience of using Microsoft Office.
Desirable
- Experience working in a Programme or Project Management Office.
- Experience of working within an NHS Environment.
- Experience of working in a challenging, change-driven environment.
- Experience of using Microsoft 365/SharePoint.
- Experience of facilitating group discussions, encourage participation and collaborative working.
Special Requirements
Essential
- Ability to travel independently across the County to fulfil the requirements of the post.
- Present a professional image at all times.
Qualifications
Essential
- Educated to degree level or equivalent in relevant subject or equivalent level of experience of working at a similar level in specialist area.
Desirable
- One or more of the following: PRINCE2 (Foundation)
- Managing Successful Programmes (Foundation)
Person Specification
Experience
Essential
- Experience of programme or project management.
- Experience of working in a process driven environment and in accordance with governance.
- Experience of business support or administrative role providing general provision of administrative duties in a challenging and constantly changing environment
- Knowledge of taking effective minutes in a change environment, including succinct and accurate records of actions and decisions
- Demonstrable experience of using Microsoft Office.
Desirable
- Experience working in a Programme or Project Management Office.
- Experience of working within an NHS Environment.
- Experience of working in a challenging, change-driven environment.
- Experience of using Microsoft 365/SharePoint.
- Experience of facilitating group discussions, encourage participation and collaborative working.
Special Requirements
Essential
- Ability to travel independently across the County to fulfil the requirements of the post.
- Present a professional image at all times.
Qualifications
Essential
- Educated to degree level or equivalent in relevant subject or equivalent level of experience of working at a similar level in specialist area.
Desirable
- One or more of the following: PRINCE2 (Foundation)
- Managing Successful Programmes (Foundation)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Darlington Memorial Hospital NHS Trust
Hollyhurst Road
Darlington
County Durham
DL3 6HX
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)