Job summary
12 months fixed term or secondment opportunity.
The Health Informatics Portfolio Management
Office (PMO) are seeking an enthusiastic, dynamic, and well organised person to
provide support to the Project Manager on the replacement of the Trusts new
PACS (Picture Archiving and Communication System).
Main duties of the job
As
Project Support Officer you will work as part of the project team assisting
with project governance and coordinating reporting of the project to the
Project Board. You will assist in the smooth running of the project from
initiation throughout the lifecycle of the project ensuring key deliverables
and milestones are achieved using best practice project methodology.
The post holder will
provide facilitation and maintenance of key project documentation such as the
project delivery plan and other key project controls (e.g. Risk and Issue logs,
Benefits Realisation and Lessons Learned).
The post holder will also
contribute to building relationships with key stakeholders and provide
administrative support at key governance groups. This will include coordination
of agendas and papers, taking and distributing minutes, coordinating actions
arising from meetings and ensuring that the appropriate follow up occurs.
The successful candidate
will be an excellent written and verbal communicator, and have advance skills
in the use of key Microsoft Office Packages, such as excel and MS Project.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary £23,200, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post
Full Job Descriptions can be found in the adverts supporting documents
Job description
Job responsibilities
The
Project Support Officer will support the Project Manager to deliver a high
quality, proactive PACS (Picture Archiving Communication System) project
delivery on behalf of the Trust.
Act as the first point of
contact for managers and staff on all matters relating to the delivery status
of the project and any identified sub-schemes, providing advice and support on
the programme and project management methodology and processes whilst ensuring
maintenance of a robust governance framework.
Act as a source of
expertise for the programme and project lead who will need to capture and track
progress on delivery of the project and report to the Project Board and
portfolio team. The post holder will assist with the development of project
trackers, dashboards, process diagrams and other reports to meet the needs of
the project.
The role will entail
liaising with key stakeholders to support delivery of the expected benefits of
the project within the Health Informatics portfolio and, support the expected
deliverables and support the ongoing development of improved service to
patients, managers and clinicians.
The
Project Support Officer will also provide high level administrative support and
coordination to the PMO and Health Informatics Governance.
Job description
Job responsibilities
The
Project Support Officer will support the Project Manager to deliver a high
quality, proactive PACS (Picture Archiving Communication System) project
delivery on behalf of the Trust.
Act as the first point of
contact for managers and staff on all matters relating to the delivery status
of the project and any identified sub-schemes, providing advice and support on
the programme and project management methodology and processes whilst ensuring
maintenance of a robust governance framework.
Act as a source of
expertise for the programme and project lead who will need to capture and track
progress on delivery of the project and report to the Project Board and
portfolio team. The post holder will assist with the development of project
trackers, dashboards, process diagrams and other reports to meet the needs of
the project.
The role will entail
liaising with key stakeholders to support delivery of the expected benefits of
the project within the Health Informatics portfolio and, support the expected
deliverables and support the ongoing development of improved service to
patients, managers and clinicians.
The
Project Support Officer will also provide high level administrative support and
coordination to the PMO and Health Informatics Governance.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent in relevant subject or equivalent level of experience of working at a similar level in specialist area.
Desirable
- One or more of the following:
- PRINCE2 (Foundation)
- Managing Successful Programmes (Foundation)
- P30 Foundation and/or recognised industry equivalent qualification (experience within areas outlined will also be considered)
Special Skills and Knowledge
Essential
- Standard keyboard skills; use of MS Office Suite; Work; Excel; PowerPoint and Outlook.
- Good communication skills, both verbal and written.
- Critical thinking.
- Highly motivated and enthusiastic to learn/develop further.
- Ability to take the initiative;
- An ability to work in an organised and structured way;
- Ability to prioritise effectively;
- Ability to work well under pressure;
- Ability to work productively without high levels of supervision;
- Ability to work well in a team environment;
- An awareness of formal Programme Management methodologies
- Demonstrate drive and energy.
- Shows a high level of personal integrity, and encourage similar standards in colleagues.
- Knowledge of Data Protection and Caldicott Principles and understanding of the need to maintain strict confidentiality.
Desirable
- Knowledge of Microsoft 365/SharePoint.
- MS Project.
- Ability to demonstrate sound judgement and the application of common sense when problem solving.
- Understanding of broad NHS roles and responsibilities, structures and processes.
- Knowledge of NHS.
- Able to facilitate group discussions, encouraging participation and collaborative working.
- Attendance at foundation improvement training and the new and aspiring leaders program within first year of role.
Special Requirements
Essential
- Able to travel across Trust sites to meet the requirements of the post.
- Present a professional image at all times.
Experience
Essential
- Experience of programme or project management.
- Experience of working in a process driven environment and in accordance with governance.
- Experience of business support or administrative role providing general provision of administrative duties in a challenging and constantly changing environment.
- Knowledge of taking effective minutes in a change environment, including succinct and accurate records of actions and decisions.
- Demonstrable experience of using Microsoft Office.
Desirable
- Experience working in a Programme or Project Management Office.
- Experience of working within an NHS Environment.
- Experience of working in a challenging, change-driven environment.
- Experience of using Microsoft 365/SharePoint.
- Experience of facilitating group discussions, encourage participation and collaborative working.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent in relevant subject or equivalent level of experience of working at a similar level in specialist area.
Desirable
- One or more of the following:
- PRINCE2 (Foundation)
- Managing Successful Programmes (Foundation)
- P30 Foundation and/or recognised industry equivalent qualification (experience within areas outlined will also be considered)
Special Skills and Knowledge
Essential
- Standard keyboard skills; use of MS Office Suite; Work; Excel; PowerPoint and Outlook.
- Good communication skills, both verbal and written.
- Critical thinking.
- Highly motivated and enthusiastic to learn/develop further.
- Ability to take the initiative;
- An ability to work in an organised and structured way;
- Ability to prioritise effectively;
- Ability to work well under pressure;
- Ability to work productively without high levels of supervision;
- Ability to work well in a team environment;
- An awareness of formal Programme Management methodologies
- Demonstrate drive and energy.
- Shows a high level of personal integrity, and encourage similar standards in colleagues.
- Knowledge of Data Protection and Caldicott Principles and understanding of the need to maintain strict confidentiality.
Desirable
- Knowledge of Microsoft 365/SharePoint.
- MS Project.
- Ability to demonstrate sound judgement and the application of common sense when problem solving.
- Understanding of broad NHS roles and responsibilities, structures and processes.
- Knowledge of NHS.
- Able to facilitate group discussions, encouraging participation and collaborative working.
- Attendance at foundation improvement training and the new and aspiring leaders program within first year of role.
Special Requirements
Essential
- Able to travel across Trust sites to meet the requirements of the post.
- Present a professional image at all times.
Experience
Essential
- Experience of programme or project management.
- Experience of working in a process driven environment and in accordance with governance.
- Experience of business support or administrative role providing general provision of administrative duties in a challenging and constantly changing environment.
- Knowledge of taking effective minutes in a change environment, including succinct and accurate records of actions and decisions.
- Demonstrable experience of using Microsoft Office.
Desirable
- Experience working in a Programme or Project Management Office.
- Experience of working within an NHS Environment.
- Experience of working in a challenging, change-driven environment.
- Experience of using Microsoft 365/SharePoint.
- Experience of facilitating group discussions, encourage participation and collaborative working.
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
The Greenhouse
Greencroft Industrial Estate, Annfield Plain
Stanley
Durham
DH9 7XP
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
