Medical Secretary

County Durham & Darlington NHS Foundation Trust

This job is now closed

Job summary

To provide an efficient secretarial support to stroke clinicians on a day to day basis maintaining confidentiality. Must be able to work unsupervised and be able to prioritise workload, maintaining deadlines to assist in clinicians needs enabling smooth running of the stroke office. To be flexible and adaptable to changes in stroke department and NHS organisation.

Main duties of the job

Main duties:

1. Dealing with telephone queries from patients and other health care professionals.

2. Deal with incoming and outgoing post.

3. Deal with incoming and external emails.

4. Word Processing/Typing of clinical correspondence.

5. Arrange appointments

6. Cancel, reduce and reinstate stroke clinics.

7. RTT's (monitoring of 18 week lists).

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary £23,200, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post

Full Job Descriptions can be found in the adverts supporting documents

Date posted

16 May 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9439-24-0548

Job locations

University Hospital Of North Durham

North Road

Durham

DH1 5TW

Job description

Job responsibilities

Role entails:

1. Dealing with telephone queries from patients and other health care professionals.

2. Deal with incoming and outgoing post.

3. Deal with incoming and external emails.

4. Word Processing/Typing of clinical correspondence.

5. Arrange appointments

6. Cancel, reduce and reinstate stroke clinics.

7. RTT's (monitoring of 18 week lists).

8. Maintain confidentiality at all times.

9. Adhering to Trust policies and procedures.

Job description

Job responsibilities

Role entails:

1. Dealing with telephone queries from patients and other health care professionals.

2. Deal with incoming and outgoing post.

3. Deal with incoming and external emails.

4. Word Processing/Typing of clinical correspondence.

5. Arrange appointments

6. Cancel, reduce and reinstate stroke clinics.

7. RTT's (monitoring of 18 week lists).

8. Maintain confidentiality at all times.

9. Adhering to Trust policies and procedures.

Person Specification

Special Requirements

Essential

Ability to travel independently across the County to fulfil the requirements of the post.

Experience

Essential

Experience of a secretarial/administrative role providing general provision of secretarial/administrative duties in a challenging and constantly changing environment.

Special Skills and Knowledge

Essential

Knowledge of computer packages eg. Word, Excel and Outlook.
IT Skills.
Ability to use email and maintain and update electronic diaries.
Knowledge of Data Protection and Caldicott Principles and understanding of the need to maintain strict confidentiality.

Qualifications

Essential

Good Standard of Education Minimum of 3 GCSEs (or equivalent) at C Grade or above including English Language.
NVQ Level 3 in Business Administration or equivalent knowledge/experience (or working towards).
Keyboarding/typing qualification equivalent to RSA 3/OCR Advanced text/word processing or equivalent proven typing skills to a high standard (or working towards).

Person Specification

Special Requirements

Essential

Ability to travel independently across the County to fulfil the requirements of the post.

Experience

Essential

Experience of a secretarial/administrative role providing general provision of secretarial/administrative duties in a challenging and constantly changing environment.

Special Skills and Knowledge

Essential

Knowledge of computer packages eg. Word, Excel and Outlook.
IT Skills.
Ability to use email and maintain and update electronic diaries.
Knowledge of Data Protection and Caldicott Principles and understanding of the need to maintain strict confidentiality.

Qualifications

Essential

Good Standard of Education Minimum of 3 GCSEs (or equivalent) at C Grade or above including English Language.
NVQ Level 3 in Business Administration or equivalent knowledge/experience (or working towards).
Keyboarding/typing qualification equivalent to RSA 3/OCR Advanced text/word processing or equivalent proven typing skills to a high standard (or working towards).