Job summary
We are looking for a well-organised, highly motivated person
to join our Team as a Human Resources Assistant to support the HR Team to
contribute to the provision of a comprehensive, pro-active HR service to
managers and staff.
In addition to having the skills and expertise required for
the core requirements of the role, we are looking for someone who shares our
person-centred approach, works effectively within a busy team and has excellent
communication skills. You will be
supported by a friendly and knowledgeable team and this is an ideal opportunity
for someone who wishes to increase their experience of providing a Human
Resources service and to gain exeperience within the NHS.
The Trust supports flexible
working opportunities and, after a period of induction and training, working
from home will be included. This is an
agile role as, although the main base is at Darlington Memorial Hospital, we
cover across a wide geographical area including the other main hospitals in
Durham and Bishop Auckland.
We are also supportive if the
successful candidate wishes to continue to the next level of HR qualifications
and have opportunites to gain these via the apprenticeship route.
Main duties of the job
You will act as the first point of
contact for managers and staff providing timely HR advice and guidance as
required on HR issues including: HR policies and procedures, terms and
conditions of service; management of attendance; etc. ensuring compliance with
current employment legislation.
A major focus of the role will be on assisting
with absence management and we will develop, train and support you to assist
our managers in this area.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
We are unable to offer sponsorship for roles that do not require a professional registration, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post
Full Job Descriptions can be found in the adverts supporting documents
Job description
Job responsibilities
To act as
the first point of contact for managers and staff providing timely HR advice
and guidance as required on HR issues for all staff (both medical and
non-medical) including: HR policies and procedures, terms and conditions of
service; management of attendance; ensuring compliance with current employment
legislation.
With
appropriate support from the HR Managers/Advisors provide effective advice and
support to managers in the management of sickness absence and provide support
to managers by attending non-complex sickness interviews as necessary.
With
appropriate support from the HR Managers/Advisors assist in non-complex formal
investigations.
To ensure
all appropriate issues are escalated to HR Manager/Advisor when appropriate
To
contribute to the development of appropriate HR policies and procedures.
Contribute to reviewing HR policies, procedures and working practices
To assist
HR Advisors/Managers with collation of document packs whether paper-based or
electronic as necessary.
Maintain
the prior consideration list and, on a weekly basis, check those on prior
against vacancies and flag where there are potential suitable alternative
employment opportunities and take action as appropriate including escalate
where necessary.
To liaise
with managers regarding the admin side of lapsed Registrations and ensure the
appropriate HR representative is kept updated
To
provide support to the HR team with regard to workforce planning initiatives.
Support
the HR team with the implementation of ad-hoc projects as required
To
provide an effective and high quality administrative support to the HR team.
Develop
and maintain administration systems to aid the smooth running of the team.
Maintain
paper-based and electronic filing systems.
To liaise
and set up meetings as appropriate.
Contribute
to the redaction and collation with regard to Data Subject Access Requests.
Work as
part of the wider Workforce and Organisation Development Directorate both for
service delivery and personal development.
Attending
meetings and taking notes as required.
Support
the delivery of the Trusts Human Resources Policy training programmes;
organise training and other events, preparing materials as appropriate.
Work as
part of a team to ensure the delivery of efficient and high quality HR
services.
Any
other duties commensurate with Band.
Job description
Job responsibilities
To act as
the first point of contact for managers and staff providing timely HR advice
and guidance as required on HR issues for all staff (both medical and
non-medical) including: HR policies and procedures, terms and conditions of
service; management of attendance; ensuring compliance with current employment
legislation.
With
appropriate support from the HR Managers/Advisors provide effective advice and
support to managers in the management of sickness absence and provide support
to managers by attending non-complex sickness interviews as necessary.
With
appropriate support from the HR Managers/Advisors assist in non-complex formal
investigations.
To ensure
all appropriate issues are escalated to HR Manager/Advisor when appropriate
To
contribute to the development of appropriate HR policies and procedures.
Contribute to reviewing HR policies, procedures and working practices
To assist
HR Advisors/Managers with collation of document packs whether paper-based or
electronic as necessary.
Maintain
the prior consideration list and, on a weekly basis, check those on prior
against vacancies and flag where there are potential suitable alternative
employment opportunities and take action as appropriate including escalate
where necessary.
To liaise
with managers regarding the admin side of lapsed Registrations and ensure the
appropriate HR representative is kept updated
To
provide support to the HR team with regard to workforce planning initiatives.
Support
the HR team with the implementation of ad-hoc projects as required
To
provide an effective and high quality administrative support to the HR team.
Develop
and maintain administration systems to aid the smooth running of the team.
Maintain
paper-based and electronic filing systems.
To liaise
and set up meetings as appropriate.
Contribute
to the redaction and collation with regard to Data Subject Access Requests.
Work as
part of the wider Workforce and Organisation Development Directorate both for
service delivery and personal development.
Attending
meetings and taking notes as required.
Support
the delivery of the Trusts Human Resources Policy training programmes;
organise training and other events, preparing materials as appropriate.
Work as
part of a team to ensure the delivery of efficient and high quality HR
services.
Any
other duties commensurate with Band.
Person Specification
Qualifications
Essential
- Good General Education (GCSE)
- Educated to NVQ level 4 standard or equivalent experience.
- Certificate in HR Practice (or be working towards)
Desirable
- Post Graduate Diploma in Personnel Management/CIPD
- Evidence of continuous personal development i.e. regular updates in employment legislation and other HR related matters.
Experience
Essential
- Experience of working in a HR Department/HR Assistant role
- Experience of advising on terms and conditions of employment
Desirable
- Experience of working in an NHS Human Resources Department
- Experience of dealing with HR issues i.e. absence management
Special Skills and Knowledge
Essential
- Good written and verbal communication skills
- Ability to communicate and work effectively with a wide range of people from different backgrounds
- Ability to prioritise work and to work effectively under pressure
- Good influencing skills
- Tact and diplomacy in interactions with others
- Good personal organisation and administrative skills
- Ability to prioritise workloads
- Evidence of using own initiative
- Ability to work independently and as part of a team
- Ability to meet specific deadlines
- Competent user of Microsoft/Computer products
-
- Knowledge of employment law and Terms and Conditions of Service.
- Flexible/positive attitude to work.
Special Requirements
Essential
- Ability to travel independently to meet the requirements of the post
Person Specification
Qualifications
Essential
- Good General Education (GCSE)
- Educated to NVQ level 4 standard or equivalent experience.
- Certificate in HR Practice (or be working towards)
Desirable
- Post Graduate Diploma in Personnel Management/CIPD
- Evidence of continuous personal development i.e. regular updates in employment legislation and other HR related matters.
Experience
Essential
- Experience of working in a HR Department/HR Assistant role
- Experience of advising on terms and conditions of employment
Desirable
- Experience of working in an NHS Human Resources Department
- Experience of dealing with HR issues i.e. absence management
Special Skills and Knowledge
Essential
- Good written and verbal communication skills
- Ability to communicate and work effectively with a wide range of people from different backgrounds
- Ability to prioritise work and to work effectively under pressure
- Good influencing skills
- Tact and diplomacy in interactions with others
- Good personal organisation and administrative skills
- Ability to prioritise workloads
- Evidence of using own initiative
- Ability to work independently and as part of a team
- Ability to meet specific deadlines
- Competent user of Microsoft/Computer products
-
- Knowledge of employment law and Terms and Conditions of Service.
- Flexible/positive attitude to work.
Special Requirements
Essential
- Ability to travel independently to meet the requirements of the post
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Darlington Memorial Hospital NHS Trust
Hollyhurst Road
Darlington
County Durham
DL3 6HX
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
