County Durham & Darlington NHS Foundation Trust

Health Navigator

Information:

This job is now closed

Job summary

The Diabetes Team is looking to recruit a self-motivated and enthusiastic individual to undertake the role of Health Navigator. The post holder will be responsible for providing health care systems navigation for patients who seek help to manage their diabetes. The Health Navigator will also manage a small team to deliver excellent patient care, link with multi-disciplinary professionals and co-ordinate the provision of structured education throughout Co Durham and Darlington.

We are looking someone who is highly professional proactive, well organised and has a strong sense of patient care.

This role is on a job share basis

Main duties of the job

Work to provide high quality, person centred structured education; develop, co-ordinate, deliver and evaluate education provison for patients with Type 2 Diabetes. Pro-actively work with partner organisations to develop services, develop innovative projects to suppport diabetes service. Manage a team of staff dedicated to deliver structured education, plus support diabetes model through management of diabetes co-ordinators. Look for opportunites and develop ways to work with a focus on reducing health inequalities. To be aware of behavioural change models underpinning service delivery and be able to deliver education courses along with brief interventions and presentations where necessary. Strong report writing skills needed to provide regular reports and attend meetings e.g. Diabetes Governance Board plus work closely with GP Practices to promote uptake of strucutred education.

The post include working to increase attendance and uptake of diabetes Structured Education through identification of need and barriers to access. The post holder must have excellent management skills, be able to work autonomously and under pressure

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

We are unable to offer sponsorship for roles that do not require a professional registration, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post

Full Job Descriptions can be found in the adverts supporting documents

Details

Date posted

09 February 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year PRO RATA

Contract

Permanent

Working pattern

Job share

Reference number

C9439-24-0152

Job locations

Centre for Health

Whitehouse Business Park

Peterlee

Durham

SR8 2RU


Job description

Job responsibilities

Responsibilites will include:

Development, co-ordination, delivery and evaluation of diabaetes programme across County Durham and Darlington

Develop innovation projects to support and improve Diabetes Model of Care Programme

To provide line management of Health Coordinators and Diabetes Coordinators. To co-ordinate structured education provision and suppport Diabetes Coordinators with supporting diabetes model work

To monitor performance of the Diabetes Model of Care Programme and ensure achievement of agreed KPIs- providing regular reports for SMT and Commissioners

Develop key working relationships with Providers, Primary Care professionals and other health professionals to ensure seamless integration of pathways of care to enable patients with diabetes to access support

to deliver brief interventions and signposting, as appropriate, to support individuals to adopt healthy lifestyles to support their self-management of diabetes

To deliver diabetes Structured Education programmes (X-PERT Health) to patients and their carers

Line mangement responsibility for staff, as required, including: appraisal, development, training, performance monitoring, re-allocation to meet service needs, monitoring of flexi, annual and sick leave

To review and influence the delivery of Diabetes Model both interally and externally through partnership and multi-agency working providing specialised advce as required.

To deliver presentations highlighting complex information to key partners engaged with the local communty and to professionals working with vulnerable groups.

Responsible for providing health care systems navigation for patients who seek help managing their diabetes

You must also be able to work effectively as part of a team and be able to use your own initiative. A clear understanding of the importance of confidentiality is essential for this role.

Job description

Job responsibilities

Responsibilites will include:

Development, co-ordination, delivery and evaluation of diabaetes programme across County Durham and Darlington

Develop innovation projects to support and improve Diabetes Model of Care Programme

To provide line management of Health Coordinators and Diabetes Coordinators. To co-ordinate structured education provision and suppport Diabetes Coordinators with supporting diabetes model work

To monitor performance of the Diabetes Model of Care Programme and ensure achievement of agreed KPIs- providing regular reports for SMT and Commissioners

Develop key working relationships with Providers, Primary Care professionals and other health professionals to ensure seamless integration of pathways of care to enable patients with diabetes to access support

to deliver brief interventions and signposting, as appropriate, to support individuals to adopt healthy lifestyles to support their self-management of diabetes

To deliver diabetes Structured Education programmes (X-PERT Health) to patients and their carers

Line mangement responsibility for staff, as required, including: appraisal, development, training, performance monitoring, re-allocation to meet service needs, monitoring of flexi, annual and sick leave

To review and influence the delivery of Diabetes Model both interally and externally through partnership and multi-agency working providing specialised advce as required.

To deliver presentations highlighting complex information to key partners engaged with the local communty and to professionals working with vulnerable groups.

Responsible for providing health care systems navigation for patients who seek help managing their diabetes

You must also be able to work effectively as part of a team and be able to use your own initiative. A clear understanding of the importance of confidentiality is essential for this role.

Person Specification

Experience

Essential

  • Evidence of working within a team and engaging in service improvement in the health, social care or independent sector
  • Evidence of leading and delivering change
  • Experience of planning and organizing resources to support project implementation
  • Evidence of successfully having applied negotiation and influencing skills

Desirable

  • Project Management experience or qualification
  • Experience of line management/supervision of staff

Special Skills and Knowledge

Essential

  • Knowledge of current public health agenda, in particular national/local policies to improve health and reduce health inequalities
  • Ability to communicate effectively with a wide variety of groups (written and verbal) including presentation skills and the ability to communicate complex ideas clearly and simply
  • Knowledge of budgeting and resource allocation procedures
  • Demonstrable evidence of delivering outcomes across functional and organization boundaries
  • Evidence of excellent interpersonal, analytical and communication skills
  • Able to analyse and present data in a range of formats for different uses

Desirable

  • Knowledge or experience of working in Public Health or Health Improvement

Special Requirements

Essential

  • Ability to travel independently across all Trust sites

Qualifications

Essential

  • Degree or equivalent professional qualification or experience in the NHS, Social Care, Independent Sector
  • Specialist knowledge in diabetic care acquired through training, extended courses and experience to postgraduate diploma level equivalent
  • Evidence of Continuous Professional Development

Desirable

  • Management Qualification
  • ECDL
Person Specification

Experience

Essential

  • Evidence of working within a team and engaging in service improvement in the health, social care or independent sector
  • Evidence of leading and delivering change
  • Experience of planning and organizing resources to support project implementation
  • Evidence of successfully having applied negotiation and influencing skills

Desirable

  • Project Management experience or qualification
  • Experience of line management/supervision of staff

Special Skills and Knowledge

Essential

  • Knowledge of current public health agenda, in particular national/local policies to improve health and reduce health inequalities
  • Ability to communicate effectively with a wide variety of groups (written and verbal) including presentation skills and the ability to communicate complex ideas clearly and simply
  • Knowledge of budgeting and resource allocation procedures
  • Demonstrable evidence of delivering outcomes across functional and organization boundaries
  • Evidence of excellent interpersonal, analytical and communication skills
  • Able to analyse and present data in a range of formats for different uses

Desirable

  • Knowledge or experience of working in Public Health or Health Improvement

Special Requirements

Essential

  • Ability to travel independently across all Trust sites

Qualifications

Essential

  • Degree or equivalent professional qualification or experience in the NHS, Social Care, Independent Sector
  • Specialist knowledge in diabetic care acquired through training, extended courses and experience to postgraduate diploma level equivalent
  • Evidence of Continuous Professional Development

Desirable

  • Management Qualification
  • ECDL

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Centre for Health

Whitehouse Business Park

Peterlee

Durham

SR8 2RU


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Centre for Health

Whitehouse Business Park

Peterlee

Durham

SR8 2RU


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Lead Diabetes Nurse/Matron

Ashley Procter

Ashley.procter@nhs.net

Details

Date posted

09 February 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year PRO RATA

Contract

Permanent

Working pattern

Job share

Reference number

C9439-24-0152

Job locations

Centre for Health

Whitehouse Business Park

Peterlee

Durham

SR8 2RU


Supporting documents

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