Job summary
This position is an exciting
opportunity to join the Informatics team at County Durham and Darlington
Foundation Trust in supporting the Pathology directorate.
The successful applicant will work
alongside the Pathology Systems Manager to manage both the main Laboratory
Information Management System (Winpath V5 currently) and the ICE order
communications system, but also offering support and advice regarding a number
of other systems and processes both within Pathology and across the Trust.
This position involves close
working with the wider Informatics and Clinical community throught the Trust
and beyond.
The Trust is engaged in a regional
project to replace the current LIMS with the Cerner Millenium product, is
undergoing a laboratory wide refresh of analytical equipment, and will be
partnering with other local Trusts to implement a regional order communications
solution. The responsibilities and experience available within this position
are significant.
Main duties of the job
The successful applicant will be
expected, with appropriate training where needed, to cover a number of duties
with support from the Pathology Systems Manager, including:
First point of contact for a
variety of Trust staff and healthcare partners regarding the Pathology
informatics environment.
Day to day management of the LIMS
(Winpath Version 5)
Day to day management of the ICE
EPR system (Primary Care order communications tool)
Occassional management tasks
covering other systems within Pathology
Act as an interface between
Pathology and the wider CDDFT Informatics community when appropriate
Primary contact with GP service
users for ICE and related issues/tasks
Extraction of data to support
Trust clinical and business processes
Management of issues/tasks/changes
using the CDDFT IT Portal
Logging and management of support
calls with suppliers
Management of documentation and
procedures
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
We are unable to offer sponsorship for roles that do not require a professional registration, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post
Full Job Descriptions can be found in the adverts supporting documents
Job description
Job responsibilities
Daily checks of servers and
processes to support the LIMS and ICE systems
Development and reconfiguration of
systems within the established change control processes
User account management across the
LIMS and ICE systems
Working with Pathology and
Informatics departments and suppliers to manage system issues, developments,
upgrades and testing
Advising on and advocating for best
practice in Informatics issues
Working within both Pathology and
Informatics to follow agreed working procedures
Engaging in the scheduling,
execution and testing of upgrades and changes
Managing work using the
Informatics Service Desk system
Working closely with Pathology,
Radiology and external users to manage the ICE system
Supporting the management of
supplier and customer contracts
Providing data extraction and
presentation to support clinical and business needs, offering interpretation
where necessary to allow accurate use of system data
Supporting audit of systems
Maintaining system and training
documentation
Extending training to users when
required
Deputising for the Pathology
System Manager in meetings and decision making processes
Full details included in the
attached Job Description document
Job description
Job responsibilities
Daily checks of servers and
processes to support the LIMS and ICE systems
Development and reconfiguration of
systems within the established change control processes
User account management across the
LIMS and ICE systems
Working with Pathology and
Informatics departments and suppliers to manage system issues, developments,
upgrades and testing
Advising on and advocating for best
practice in Informatics issues
Working within both Pathology and
Informatics to follow agreed working procedures
Engaging in the scheduling,
execution and testing of upgrades and changes
Managing work using the
Informatics Service Desk system
Working closely with Pathology,
Radiology and external users to manage the ICE system
Supporting the management of
supplier and customer contracts
Providing data extraction and
presentation to support clinical and business needs, offering interpretation
where necessary to allow accurate use of system data
Supporting audit of systems
Maintaining system and training
documentation
Extending training to users when
required
Deputising for the Pathology
System Manager in meetings and decision making processes
Full details included in the
attached Job Description document
Person Specification
Qualifications
Essential
- Degree in Informatics based, Healthcare or related science degree or equivalent proven experience.
Desirable
- ITIL Foundation Certificate in IT Service Management
Experience
Essential
- At least 3 years experience of the NHS Pathology environment.
- Experience of designing, configuring and supporting systems
- Experience of the relationship between diagnostic service providers such as Pathology, their customers and the wider healthcare and supplier environment.
- Experience of managing change
- Experience of teaching, coaching and leadership
- Experience of supplier/contract management
Desirable
- Experience of a range of NHS clinical and administrative systems including clinical diagnostic equipment.
Statutory Registration
Desirable
- HCPC registered healthcare professional
Special Skills and Knowledge
Essential
- Demonstrable experience of the Informatics needs of the Pathology Directorate.
- Demonstrable skills in extraction and manipulation of data.
- Demonstrable skills in the use of a range of software.
- Knowledge and understanding of relevant national and local Health/Education/Social Care policies and practices.
- Awareness of the ITIL practice framework for managing work.
- Knowledge across a range of work procedures and practices, underpinned by theoretical knowledge and relevant practical experience.
- A sound working knowledge and understanding of computer based systems.
- Proven ability to make judgements involving complex facts or situations which require the analysis, interpretation and comparison of a range of options.
- Demonstrable ability to self motivate and work with minimal supervision.
- An ability to plan and organise workload to meet objectives and deadlines.
- High level interpersonal and communication skills persuasion, negotiation, training, empathy and re-assurance.
- Ability to communicate highly complex, sensitive, contentious information where there may be barriers to overcome.
Special Requirements
Essential
- Commitment to developing own expertise.
- To keep up to date with current clinical and technical advances and relevant management practices; to be advised of same by peers and more senior clinicians within the Trust.
- Able to travel independently.
- Able to share essential cover within a very small team.
- Able to participate in the appropriate on-call rotation as needed.
Person Specification
Qualifications
Essential
- Degree in Informatics based, Healthcare or related science degree or equivalent proven experience.
Desirable
- ITIL Foundation Certificate in IT Service Management
Experience
Essential
- At least 3 years experience of the NHS Pathology environment.
- Experience of designing, configuring and supporting systems
- Experience of the relationship between diagnostic service providers such as Pathology, their customers and the wider healthcare and supplier environment.
- Experience of managing change
- Experience of teaching, coaching and leadership
- Experience of supplier/contract management
Desirable
- Experience of a range of NHS clinical and administrative systems including clinical diagnostic equipment.
Statutory Registration
Desirable
- HCPC registered healthcare professional
Special Skills and Knowledge
Essential
- Demonstrable experience of the Informatics needs of the Pathology Directorate.
- Demonstrable skills in extraction and manipulation of data.
- Demonstrable skills in the use of a range of software.
- Knowledge and understanding of relevant national and local Health/Education/Social Care policies and practices.
- Awareness of the ITIL practice framework for managing work.
- Knowledge across a range of work procedures and practices, underpinned by theoretical knowledge and relevant practical experience.
- A sound working knowledge and understanding of computer based systems.
- Proven ability to make judgements involving complex facts or situations which require the analysis, interpretation and comparison of a range of options.
- Demonstrable ability to self motivate and work with minimal supervision.
- An ability to plan and organise workload to meet objectives and deadlines.
- High level interpersonal and communication skills persuasion, negotiation, training, empathy and re-assurance.
- Ability to communicate highly complex, sensitive, contentious information where there may be barriers to overcome.
Special Requirements
Essential
- Commitment to developing own expertise.
- To keep up to date with current clinical and technical advances and relevant management practices; to be advised of same by peers and more senior clinicians within the Trust.
- Able to travel independently.
- Able to share essential cover within a very small team.
- Able to participate in the appropriate on-call rotation as needed.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Darlington Memorial Hospital NHS Trust
Hollyhurst Road
Darlington
County Durham
DL3 6HX
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
