Admin Apprentice
This job is now closed
Job summary
This role is the perfect entry point to administration in the NHS. As a Training and Development Apprentice, the sucessful candidate will complete a fully funded Business Administrtaion Level 3 qualification alongside their role in the department. They will develop the skills to work in an office and support the delivery of esential training to all staff across the organisation
Main duties of the job
To deal with telephone enquiries, taking and conveying messages appropriately
To sort incoming mail and prepare outgoing mail for postingGCSE or equivalent Maths and English at grade 4/C or above
Make appointments and, give non-clinical advice as directed, taking necessary action for the call to be handled as quickly and efficiently as possible.
Liaise regularly with secondary care staff, laboratories and GP surgeries to obtain patient test results and where necessary receive and maintain database of pathology lab reports ensuring they are correctly assigned to patients and chase up any outstanding reports not received
Maintain an up to date filing and archive filing system, disposing of archived patient records according to Trust Policy.
Receive and handle information regarding referrals to the service and deal with them within Trust or departmental timescales
Enter data onto necessary databases according to service requirements.
Use database/spread sheets to collect and formulate data on a weekly, monthly, quarterly and annual basis.
To document and minute meetings both internal and externally
To complete level 3 business admin apprenticeship.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
We are unable to offer sponsorship for roles that do not require a professional registration, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post
Full Job Descriptions can be found in the adverts supporting documents
Details
Date posted
12 January 2024
Pay scheme
Other
Salary
£5.28 an hour
Contract
Apprenticeship
Duration
24 months
Working pattern
Full-time
Reference number
C9439-24-0043
Job locations
Bishop Auckland General Hospital
Cockton Hill Road
Bishop Auckland
County Durham
DL14 6AD
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Bishop Auckland General Hospital
Cockton Hill Road
Bishop Auckland
County Durham
DL14 6AD
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Supporting links (all open in new tabs)
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