County Durham & Darlington NHS Foundation Trust

Wellbeing Facilitator

Information:

This job is now closed

Job summary

Wellbeing Facilitators work across County Durham to support people to improve their health and wellbeing. If you have a genuine interest in supporting Community Hubs, Community Groups, and individuals (aged 16+) with behaviour change in the local community then this role is what you have been looking for. As well as working with and supporting to develop community hubs and community groups, you will also work with clients on 1:1 basis to ensure they are accessing the right support, at the right time, in the right place, receiving referrals from a wide range of agencies, including PCNs GP practices: pharmacies, wider multi-disciplinary teams, VCSE organisations (list is not exhausitve).

Within the role you will have fun, flexibility and be part of a friendly and welcoming team where every day is different and some days it wont even feel like a job. If you are a self-starter, have a can-do attitude, are organised and can hold a conversation and build rapport with people and communities then that is what we are looking for - everything else you can learn from our comprehensive staff role specific training programme.

Main duties of the job

The main role of the Wellbeing Facilitator will be to support the Wellbeing Programme Manager and Hub Coordinators with the overall development and implementation of the service. The role will support the local community and individual clients with the strengthening of community and personal resilience. Reducing health and wellbeing inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing peoples active involvement with their local communities. The post holder will particularly work with people with long term conditions (including support for mental health), those who are lonely or isolated, or have complex social needs which affect their wellbeing. Essentially the role will be about connecting and enabling people and communities to access the range of support they require.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

We are unable to offer sponsorship for roles that do not require a professional registration, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post

Full Job Descriptions can be found in the adverts supporting documents

Details

Date posted

24 August 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Home or remote working

Reference number

C9439-23-0722

Job locations

Willington Medical Group

Chapel Street

Willington

Crook

County Durham

DL15 0EQ


Job description

Job responsibilities

MAIN DUTIES AND RESPONSIBILITIES

The post holder has lead responsibility in delivering the following key result areas:

To support the Wellbeing Hub Coordinator and Manager in the development and implementation of the service.

To work with individual clients on 1:1 basis to ensure they are accessing the right support, at the right time, in the right place, receiving referrals from a wide range of agencies, including PCNs GP practices: pharmacies, wider multi-disciplinary teams, VCSE organisations (list is not exhaustive).

Provide personalised support to individuals, their families and carers to take control of their health and wellbeing, live independently and improve their health outcomes. Develop trusting relationships by giving people time and focus on what matters to me.

To manage and prioritise your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload.

Alongside other members of the Wellbeing Services teams, work collaboratively with all local partners to contribute towards supporting the local VCSE organisations and community groups to become sustainable and that community assets are nurtured, through sharing intelligence regarding any gaps or problems identified in local provision with commissioners and local authorities.

To source a holistic package of support to assist the development of skills and knowledge and in particular assisting individuals to progress and achieve their health goals.

To deliver Mini Healthchecks with 1:1 clients and groups as an engagement tool in line with locally agreed standardised quality assured protocols and practice.

To apply solution focused problem solving to deal with the wider determinants of health and lifestyle issues including healthy eating, physical activity, smoking and alcohol.

To signpost or refer individual clients to a range of health improvement lifestyle intervention, primary and secondary care services and voluntary and community support.

To apply asset based community development techniques and undertake research to support access to appropriate services.

To demonstrate innovative and creative practice to engage with vulnerable/disadvantaged groups and utilise support from the volunteers in engaging with communities

To promote the micro grant programme assisting with form completion and setting up of local grant panels.

To be responsible for data management of clients including inputting information onto databases and creating reports.

To work flexibly as part of the team and to provide cover for colleagues as required maintaining appropriate staffing levels across the wider programme.

To audit and maintain resources, stock and equipment levels.

To contribute to knowledge sharing and learning before, during and after projects, and to the development of a culture that helps colleagues become confident in using the appropriate technology and develop skills.

To undertake any training and development deemed appropriate by your line manager.

To promote activities, including managing events and publicity campaigns.

This is not an exhaustive list of duties and responsibilities and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with his or her line manager.

Job description

Job responsibilities

MAIN DUTIES AND RESPONSIBILITIES

The post holder has lead responsibility in delivering the following key result areas:

To support the Wellbeing Hub Coordinator and Manager in the development and implementation of the service.

To work with individual clients on 1:1 basis to ensure they are accessing the right support, at the right time, in the right place, receiving referrals from a wide range of agencies, including PCNs GP practices: pharmacies, wider multi-disciplinary teams, VCSE organisations (list is not exhaustive).

Provide personalised support to individuals, their families and carers to take control of their health and wellbeing, live independently and improve their health outcomes. Develop trusting relationships by giving people time and focus on what matters to me.

To manage and prioritise your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload.

Alongside other members of the Wellbeing Services teams, work collaboratively with all local partners to contribute towards supporting the local VCSE organisations and community groups to become sustainable and that community assets are nurtured, through sharing intelligence regarding any gaps or problems identified in local provision with commissioners and local authorities.

To source a holistic package of support to assist the development of skills and knowledge and in particular assisting individuals to progress and achieve their health goals.

To deliver Mini Healthchecks with 1:1 clients and groups as an engagement tool in line with locally agreed standardised quality assured protocols and practice.

To apply solution focused problem solving to deal with the wider determinants of health and lifestyle issues including healthy eating, physical activity, smoking and alcohol.

To signpost or refer individual clients to a range of health improvement lifestyle intervention, primary and secondary care services and voluntary and community support.

To apply asset based community development techniques and undertake research to support access to appropriate services.

To demonstrate innovative and creative practice to engage with vulnerable/disadvantaged groups and utilise support from the volunteers in engaging with communities

To promote the micro grant programme assisting with form completion and setting up of local grant panels.

To be responsible for data management of clients including inputting information onto databases and creating reports.

To work flexibly as part of the team and to provide cover for colleagues as required maintaining appropriate staffing levels across the wider programme.

To audit and maintain resources, stock and equipment levels.

To contribute to knowledge sharing and learning before, during and after projects, and to the development of a culture that helps colleagues become confident in using the appropriate technology and develop skills.

To undertake any training and development deemed appropriate by your line manager.

To promote activities, including managing events and publicity campaigns.

This is not an exhaustive list of duties and responsibilities and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with his or her line manager.

Person Specification

Special Requirements

Essential

  • The ability to regularly travel independently across County Durham within the working day.
  • Flexibility including occasional evening or weekend work.

Qualifications

Essential

  • Educated to at least NVQ3 / Foundation degree / Higher National Diploma or equivalent experience.
  • Relavent training or experience in wellbeing and ideally mental wellbeing. (A)
  • Good overall topic based training covering a range of wellbeing disciplines.

Desirable

  • Adult training qualification e.g. CTTLS or equivalent experience. (A)
  • RSPH Level 2 Understanding Health Improvement. (A)
  • Level 2 Mental Health Awareness qualification (A)
  • Health Trainer qualification (City and Guilds Level 3) with core competencies completed. (A)

Special Skills & Knowledge

Essential

  • An understanding of the factors affecting both physical and mental and wellbeing. (I)
  • Sound understanding of the challenges faced by those with poor health literacy and the ability to support individuals to develop appropriate skills. (I)
  • Sympathetic, pleasant manner with the ability to negotiate changes with a wide range of people and at all levels whilst actively promoting the 5 ways to wellbeing.(I)
  • Ability to handle sensitive data with confidentiality. (A)
  • Excellent communication, interpersonal and listening skills as well as working with groups. (A)
  • Ability to act upon own initiative, respond to changing situations. (A)
  • Good organisational and time management skills. (A)

Desirable

  • An awareness of behaviour change models. (I)
  • Ability to collate information and prepare reports. (I)
  • Experience of multi sector working. (A)

Experience

Essential

  • Experience of working in the community or voluntary sector. (A)
  • An understanding of Asset Based Community Development Approach and experience of applying the tools. (A)
  • Experience of evaluating projects or services, using a range of techniques. (A)
  • Experience of working within a team. (I)

Desirable

  • Experience of working with volunteers.
  • Experience of working in a partnership or with partners.
  • Experience of evaluating projects or services, using a range of techniques.
Person Specification

Special Requirements

Essential

  • The ability to regularly travel independently across County Durham within the working day.
  • Flexibility including occasional evening or weekend work.

Qualifications

Essential

  • Educated to at least NVQ3 / Foundation degree / Higher National Diploma or equivalent experience.
  • Relavent training or experience in wellbeing and ideally mental wellbeing. (A)
  • Good overall topic based training covering a range of wellbeing disciplines.

Desirable

  • Adult training qualification e.g. CTTLS or equivalent experience. (A)
  • RSPH Level 2 Understanding Health Improvement. (A)
  • Level 2 Mental Health Awareness qualification (A)
  • Health Trainer qualification (City and Guilds Level 3) with core competencies completed. (A)

Special Skills & Knowledge

Essential

  • An understanding of the factors affecting both physical and mental and wellbeing. (I)
  • Sound understanding of the challenges faced by those with poor health literacy and the ability to support individuals to develop appropriate skills. (I)
  • Sympathetic, pleasant manner with the ability to negotiate changes with a wide range of people and at all levels whilst actively promoting the 5 ways to wellbeing.(I)
  • Ability to handle sensitive data with confidentiality. (A)
  • Excellent communication, interpersonal and listening skills as well as working with groups. (A)
  • Ability to act upon own initiative, respond to changing situations. (A)
  • Good organisational and time management skills. (A)

Desirable

  • An awareness of behaviour change models. (I)
  • Ability to collate information and prepare reports. (I)
  • Experience of multi sector working. (A)

Experience

Essential

  • Experience of working in the community or voluntary sector. (A)
  • An understanding of Asset Based Community Development Approach and experience of applying the tools. (A)
  • Experience of evaluating projects or services, using a range of techniques. (A)
  • Experience of working within a team. (I)

Desirable

  • Experience of working with volunteers.
  • Experience of working in a partnership or with partners.
  • Experience of evaluating projects or services, using a range of techniques.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Willington Medical Group

Chapel Street

Willington

Crook

County Durham

DL15 0EQ


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Willington Medical Group

Chapel Street

Willington

Crook

County Durham

DL15 0EQ


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Programme Manager

Vicki Moffat

vmoffat@nhs.net

07765897953

Details

Date posted

24 August 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Home or remote working

Reference number

C9439-23-0722

Job locations

Willington Medical Group

Chapel Street

Willington

Crook

County Durham

DL15 0EQ


Supporting documents

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