Apprenticeship Support Officer

County Durham & Darlington NHS Foundation Trust

Information:

This job is now closed

Job summary

The Training & Development department has an exciting opportunity for an enthusiastic, and dedicated Apprenticeship Officer to join the team for a 6 month period.

Apprenticeships are a fantastic opportunity for existing staff to develop. They are also a great way to open doors for people from our local community and allow them to earn while they learn.

The successful applicant will be responsible promoting and supporting apprenticeships throughout the trust, providing pastoral support and guidance.

Applicants will need excellent organisation and communication skills and the ability to engage and role model the desired behaviours with energy and enthusiasm. They will need to be friendly, approachable and compassionate, displaying empathy and active listening skills.

Interview date:

Thursday 24th August, Prospect House, Durham.

Successful applicants will be asked to prepare a short presentation to deliver to the panel on the day.

Main duties of the job

The successful applicant will be responsible for supporting apprentices and promoting apprenticeships throughout the trust. They will work in conjunction with the Training and Development team and internal departments to ensure the best possible experience and outcomes.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

We are unable to offer sponsorship for roles that do not require a professional registration, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post

Full Job Descriptions can be found in the adverts supporting documents

Date posted

04 August 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

C9439-23-0628

Job locations

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Prospect House

Aykley Heads Business Park

Durham

Durham

DH1 5TS


Job description

Job responsibilities

The Apprenticeship Support Officer will:

Build relationships with stakeholders, such as the T&D team and apprentice managers to identify initiatives to support the enhancing of skills and knowledge.

Support the apprentice induction process alongside departmental managers.

Maintain accurate records in relation to apprentice progress and EDI information to ensure individual requirements are met.

Provide pastoral support to apprentices as appropriate, ensuring they are supported to completion.

Carry out regular review meetings with apprentices, recording and evaluating feedback and escalating to the T&D Advisor where appropriate.

Provide relevant management support to maintain awareness of requirements and needs of apprentices.

Work with the T&D team to showcase apprenticeship initiatives internally and externally.

Ensure Health & Safety assessments are complete as necessary.

Keep up to date with educational and workplace initiatives.

Monitor the Apprenticeship Levy spend.

Job description

Job responsibilities

The Apprenticeship Support Officer will:

Build relationships with stakeholders, such as the T&D team and apprentice managers to identify initiatives to support the enhancing of skills and knowledge.

Support the apprentice induction process alongside departmental managers.

Maintain accurate records in relation to apprentice progress and EDI information to ensure individual requirements are met.

Provide pastoral support to apprentices as appropriate, ensuring they are supported to completion.

Carry out regular review meetings with apprentices, recording and evaluating feedback and escalating to the T&D Advisor where appropriate.

Provide relevant management support to maintain awareness of requirements and needs of apprentices.

Work with the T&D team to showcase apprenticeship initiatives internally and externally.

Ensure Health & Safety assessments are complete as necessary.

Keep up to date with educational and workplace initiatives.

Monitor the Apprenticeship Levy spend.

Person Specification

Experience

Essential

  • Experience of liaising and working with several teams to achieve a goal
  • Experience of consistently achieving tight targets and timeframes
  • Experience of conducting reviews and providing meaningful feedback.

Desirable

  • Previous experience of working within the NHS, or similar large, complex organisation/public sector or a variety of larger organisations
  • Data collation & report creation experience.

Qualifications

Essential

  • NVQ Level 4 or Diploma or equivalent or equivalent knowledge gained through relevant work experience

Special Skills and Knowledge

Essential

  • Ability to maintain recording and tracking documentation
  • An understanding of Health and Safety in the workplace
  • Planning and prioritising work
  • Empathy and ability to bring out the best in people.
  • Maintain confidentiality at all times
  • Promote equal opportunities
  • Excellent IT skills including good working knowledge of full Microsoft Office Suite and Windows Operating Systems
  • Excellent active listening, communication and interpersonal skills including verbal, written and telephone.
  • Ability to present a positive and professional image at all times.
  • Adaptable, determined, self-motivated and enthusiastic with competence in dealing with situations involving other people.
  • Excellent organisational skills to meet demanding delivery schedules and provide support to trust staff.

Desirable

  • Understanding of NHS organisation and services and relevant government related NHS Guidance, Strategies and Targets.
  • Understanding and knowledge of Apprenticeships and the Apprenticeship Levy.

Special Requirements

Essential

  • Ability to travel independently between Trust sites
Person Specification

Experience

Essential

  • Experience of liaising and working with several teams to achieve a goal
  • Experience of consistently achieving tight targets and timeframes
  • Experience of conducting reviews and providing meaningful feedback.

Desirable

  • Previous experience of working within the NHS, or similar large, complex organisation/public sector or a variety of larger organisations
  • Data collation & report creation experience.

Qualifications

Essential

  • NVQ Level 4 or Diploma or equivalent or equivalent knowledge gained through relevant work experience

Special Skills and Knowledge

Essential

  • Ability to maintain recording and tracking documentation
  • An understanding of Health and Safety in the workplace
  • Planning and prioritising work
  • Empathy and ability to bring out the best in people.
  • Maintain confidentiality at all times
  • Promote equal opportunities
  • Excellent IT skills including good working knowledge of full Microsoft Office Suite and Windows Operating Systems
  • Excellent active listening, communication and interpersonal skills including verbal, written and telephone.
  • Ability to present a positive and professional image at all times.
  • Adaptable, determined, self-motivated and enthusiastic with competence in dealing with situations involving other people.
  • Excellent organisational skills to meet demanding delivery schedules and provide support to trust staff.

Desirable

  • Understanding of NHS organisation and services and relevant government related NHS Guidance, Strategies and Targets.
  • Understanding and knowledge of Apprenticeships and the Apprenticeship Levy.

Special Requirements

Essential

  • Ability to travel independently between Trust sites

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Training & Development Advisor

Avril McKenna

Avril.mckenna@nhs.net

0791752086

Date posted

04 August 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

C9439-23-0628

Job locations

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Prospect House

Aykley Heads Business Park

Durham

Durham

DH1 5TS


Supporting documents

Privacy notice

County Durham & Darlington NHS Foundation Trust's privacy notice (opens in a new tab)