Job summary
This exciting role encompasses a variety of challenges for
the postholder to support high quality digital technology support for a range
of applications both within the simulation centre and broadly across the
Medical Education Team cross site. The
role is not limited to this and encompasses a broad range of activities which
aid in the provision of high quality simulation both within the simulation
centre and across clinical areas with defined areas of responsibility
Main duties of the job
Working as part of a closely knit team they will be
responsible for the supporting of digital technologies for service users as
well as simulation staff and participants in line with the Trust's Information
Governance principles. This includes the management of audio visual
technologies, internet and intranet resources, remote learning, social media
applications and more
They will also take the lead in
technical support for clinical based simulation and also serve to provide basic
technical support and trouble shooting for the simulation centre when the
simulation technician is unavailable
One of the areas you will need to excel in is
the ability to troubleshoot difficulties which occur during learning events
with competence and diligence to ensure that learning activities are not
compromised
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
To
be eligible for Health and Care Worker visa sponsorship you will usually need
to be paid at least £25,600 per year
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
At County Durham and Darlington NHS Foundation Trust our aim is to always deliver excellent care with compassion to deliver the highest quality of care our patients deserve. We value the personal skills, experiences and qualities that individuals bring to the Trust; creating an inclusive working environment to attract talented people who feel motivated, involved and able to influence the future direction of our services.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
Full Job Descriptions can be found in the adverts supporting documents
Job description
Job responsibilities
Medical education use a variety or resources for the
purposes of training and induction. You may be expected to provide digital
support in the provision of this and other medical education teaching and
activities and programmes. This includes the facilitation and evaluation of
quality innovative digital technologies designed to educationally support Foundation
Doctors and Specialty Trainees
The post holder will work closely with the Clinical
Simulation Centre team, particularly working as part of the technical faculty,
providing and support digital innovation. in particular we expect the post
holder will blaze the trail for the use of electronic patient records in simulation.
they will also be expected to lead in the provision of in-situ technical
support whilst simultaneously making recommendations for improvements and customer
satisfaction. This may include training
and support for service users and faculty
Digital resources will be diverse and the post holder will
be expected to support the provision of digital resources across the Darlington,
Durham and Bishop Auckland Education Centres. This includes but is not limited
to survey tools, social media, conferencing facilities, live video chat, web
conferencing and other technologies as required
To communicate effectively and professionally as part of a
wider team in medical education. This requires communication skills including e-mail,
telephone and collaborative technologies.
Information governance should be always the main concern for
the post holder in line with Trust policies. They should ensure an operational
awareness of secuty measures and confidentiality around file access and the
implications of consent for the use of recordings at all times
They will work closely in conjunction with the Clinical
Simulation Technical Officer to ensure resources are well controlled and
carefully maintained. This may from time to time require upgrading or
replacement. Therefore, they will be involved in recommending new and
replacement kit, as well as seeking quotes as well as ordering
They will support the simulation technician with
the delivery of simulation within the centre and offer temporary support cover
when the technician is absent. This will require competence in the ability to
set up, run and trouble shoot the main technical modalities used within the
centre
Job description
Job responsibilities
Medical education use a variety or resources for the
purposes of training and induction. You may be expected to provide digital
support in the provision of this and other medical education teaching and
activities and programmes. This includes the facilitation and evaluation of
quality innovative digital technologies designed to educationally support Foundation
Doctors and Specialty Trainees
The post holder will work closely with the Clinical
Simulation Centre team, particularly working as part of the technical faculty,
providing and support digital innovation. in particular we expect the post
holder will blaze the trail for the use of electronic patient records in simulation.
they will also be expected to lead in the provision of in-situ technical
support whilst simultaneously making recommendations for improvements and customer
satisfaction. This may include training
and support for service users and faculty
Digital resources will be diverse and the post holder will
be expected to support the provision of digital resources across the Darlington,
Durham and Bishop Auckland Education Centres. This includes but is not limited
to survey tools, social media, conferencing facilities, live video chat, web
conferencing and other technologies as required
To communicate effectively and professionally as part of a
wider team in medical education. This requires communication skills including e-mail,
telephone and collaborative technologies.
Information governance should be always the main concern for
the post holder in line with Trust policies. They should ensure an operational
awareness of secuty measures and confidentiality around file access and the
implications of consent for the use of recordings at all times
They will work closely in conjunction with the Clinical
Simulation Technical Officer to ensure resources are well controlled and
carefully maintained. This may from time to time require upgrading or
replacement. Therefore, they will be involved in recommending new and
replacement kit, as well as seeking quotes as well as ordering
They will support the simulation technician with
the delivery of simulation within the centre and offer temporary support cover
when the technician is absent. This will require competence in the ability to
set up, run and trouble shoot the main technical modalities used within the
centre
Person Specification
Qualifications
Essential
- 5 GCSEs including English and Maths at grades A C or equivalent.
Desirable
- GSCE or A Level IT/Media Studies.
Experience
Essential
- Confident administrator.
- Excellent communication skills.
- Involved in Media and IT Projects
Desirable
- Having IT/AV/Media experience in an educational environment.
- Experience of technologies which support simulation
- Participation in simulation activities
Special Skills and Knowledge
Essential
- Fast accurate keyboard skills.
- Excellent organisational skills.
- Ability to multi-task.
- Ability to work under pressure (e.g. to difficult deadlines or when trouble shooting)
- Excellent IT skills and ability to use MS Office including Excel and PowerPoint.
Special Requirements
Essential
- Able to travel across Trust sites to meet the requirements of the post.
Person Specification
Qualifications
Essential
- 5 GCSEs including English and Maths at grades A C or equivalent.
Desirable
- GSCE or A Level IT/Media Studies.
Experience
Essential
- Confident administrator.
- Excellent communication skills.
- Involved in Media and IT Projects
Desirable
- Having IT/AV/Media experience in an educational environment.
- Experience of technologies which support simulation
- Participation in simulation activities
Special Skills and Knowledge
Essential
- Fast accurate keyboard skills.
- Excellent organisational skills.
- Ability to multi-task.
- Ability to work under pressure (e.g. to difficult deadlines or when trouble shooting)
- Excellent IT skills and ability to use MS Office including Excel and PowerPoint.
Special Requirements
Essential
- Able to travel across Trust sites to meet the requirements of the post.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Bishop Auckland General Hospital
Cockton Hill Road
Bishop Auckland
County Durham
DL14 6AD
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
