Job summary
We have an exciting opportunity to recruit a band 4 Cancer
Care Coordinator to join our colorectal cancer team for 12 months. This
exciting non-clinical role will be based in Durham and will underpin the
delivery of personalised care and supporting the cancer pathway for people
affected by colorectal cancer.
We are looking for a highly motivated individual who has
excellent communication skills and a passion for delivering high quality care
who can provide the nursing team with administrative support alongside
emotional support and signposting for patients.
You will be qualified to at least
NVQ Level 3 or equivalent and will have experience working independently. You
will also have good IT skills and experience working in a healthcare setting.
You will also be able to demonstrate resilience, compassion and a willingness
to embrace innovation.
In return we can offer a warm and welcoming
environment where you will be fully supported to deliver the teams objectives.
Main duties of the job
You will be based with the colorectal
cancer specialist nursing team where you will assist with the day to day
running of the service. This includes:
Supporting the Multi Disciplinary
Team meetings and outcomes to ensure the timely management of patients on a
cancer pathway
Delivering personalised care
through the use of Holistic Needs Assessments, referals to support services and
close working with the Macmillan Information and Support Team
Liaising with community and
primary care teams to facilitate the timely management and treatment for
patients
Dealing with enquiries from people
dealing with cancer, these may be face to face, over the phone or by email.
Visiting hospital departments to
offer support to patients or family members as needed.
Some travel across sites is expected.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
To
be eligible for Health and Care Worker visa sponsorship you will usually need
to be paid at least £25,600 per year
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
At County Durham and Darlington NHS Foundation Trust our aim is to always deliver excellent care with compassion to deliver the highest quality of care our patients deserve. We value the personal skills, experiences and qualities that individuals bring to the Trust; creating an inclusive working environment to attract talented people who feel motivated, involved and able to influence the future direction of our services.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
Full Job Descriptions can be found in the adverts supporting documents
Job description
Job responsibilities
You
will work as part of the colorectal cancer specialist nursing team and the
wider Cancer Services team to support the delivery of safe, compassionate and
joined-up care. In this non-clinical role, you will work under the supervision
of the Cancer Clinical Nurse Specialists to assist in the provision of care.
You may have some direct patient contact and your role will make a valuable
contribution to improving the experience of people living with cancer.
Job description
Job responsibilities
You
will work as part of the colorectal cancer specialist nursing team and the
wider Cancer Services team to support the delivery of safe, compassionate and
joined-up care. In this non-clinical role, you will work under the supervision
of the Cancer Clinical Nurse Specialists to assist in the provision of care.
You may have some direct patient contact and your role will make a valuable
contribution to improving the experience of people living with cancer.
Person Specification
Experience
Essential
- Experience working within a healthcare setting
Desirable
- Previous experience of supervising volunteers
- Previous experience of training / coaching
- Previous experience of working in the NHS in a role relating to cancer patient pathways
Special Requirements
Essential
- Ability to concentrate on tasks whilst managing frequent interruptions
- Ability to cope with exposure to details regarding patients that may be distressing
- Ability and willingness to travel across trust sites as required
- Professional appearance and demeanour
- Positive attitude towards change
- Flexible and adaptable
Qualifications
Essential
- GCSE English and Mathematics or equivalent
- Knowledge of health and wellbeing issues and services acquired through training and experience to NVQ level 3 or equivalent.
Desirable
- Qualified to Level 4 NVQ or above
- Effective communication training/qualification
- Administrative training and / or experience
- Experience with working with people affected by cancer
Special Skills & Knowledge
Essential
- Ability to support a clinical team
- Ability to work independently without direct supervision
- An understanding of the importance of providing clear accessible information and support for people dealing with cancer
- Awareness for the need for confidentiality at all times
- Computer literacy ability to use a wide variety of systems
- Demonstrate ability to work to specific deadlines
- Demonstrate the ability to solve problems and take appropriate action
- Ability to organise and prioritise own workload and that of a small team
- Ability to communicate and work with a wide range of professional and administrative staff
- Willingness to undertake new skills appropriate to the service need
- Demonstrate ability to utilise digital platforms to communicate with people affected by cancer and key stakeholders
Desirable
- Knowledge of appropriate legislation with regards to sharing patient and staff data and protecting confidentiality.
- A basic knowledge of cancer and cancer treatments
Person Specification
Experience
Essential
- Experience working within a healthcare setting
Desirable
- Previous experience of supervising volunteers
- Previous experience of training / coaching
- Previous experience of working in the NHS in a role relating to cancer patient pathways
Special Requirements
Essential
- Ability to concentrate on tasks whilst managing frequent interruptions
- Ability to cope with exposure to details regarding patients that may be distressing
- Ability and willingness to travel across trust sites as required
- Professional appearance and demeanour
- Positive attitude towards change
- Flexible and adaptable
Qualifications
Essential
- GCSE English and Mathematics or equivalent
- Knowledge of health and wellbeing issues and services acquired through training and experience to NVQ level 3 or equivalent.
Desirable
- Qualified to Level 4 NVQ or above
- Effective communication training/qualification
- Administrative training and / or experience
- Experience with working with people affected by cancer
Special Skills & Knowledge
Essential
- Ability to support a clinical team
- Ability to work independently without direct supervision
- An understanding of the importance of providing clear accessible information and support for people dealing with cancer
- Awareness for the need for confidentiality at all times
- Computer literacy ability to use a wide variety of systems
- Demonstrate ability to work to specific deadlines
- Demonstrate the ability to solve problems and take appropriate action
- Ability to organise and prioritise own workload and that of a small team
- Ability to communicate and work with a wide range of professional and administrative staff
- Willingness to undertake new skills appropriate to the service need
- Demonstrate ability to utilise digital platforms to communicate with people affected by cancer and key stakeholders
Desirable
- Knowledge of appropriate legislation with regards to sharing patient and staff data and protecting confidentiality.
- A basic knowledge of cancer and cancer treatments
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
