Job summary
County Durham and Darlington NHS Foundation Trust is one of
the largest integrated care providers in England, serving a population of
around 600,000 people. We are a high performing organization, with a proven
track record of success recently classified as ‘Good’ by the CQC in both
Children’s Services and across the wider organisation.
We are delighted to advertise a 12 month secondment or fixed
term contract for a Matron for Paediatrics and Neonates covering care in acute
and community settings to cover maternity/adoption leave. This is an exciting opportunity for dynamic
and experienced Children’s nurse to be appointed to a senior leadership role,
which will support the General Manger to drive high standards of quality care
and patient experience.
There is an expectation that the post holder will not only
demonstrate expert clinical knowledge and high standards, but present skills
that will enthuse, innovate, support and challenge our team to achieve an
exceptional service for our local families. If you would like to understand
more about the service and the team please contact Anne Holt on 07770 728766.
Main duties of the job
Working alongside 2 Matron colleagues the post holder will
oversee a diverse portfolio, which includes two general paediatric wards and
assessment units, day surgery and elective care, two level 1 neonatal units,
outpatient services across 5 sites, a large 7 day CCN and complex care service,
specialist nursing teams and a secure unit.
As a Matron, you will have the opportunity to shape services to ensure
they are responsive and child focused.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
We are one of the largest integrated care providers in England. Over 7,000 Staff serve a population of around 650,000 people in the North East,
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
At County Durham and Darlington NHS Foundation Trust our aim is to always deliver excellent care with compassion to deliver the highest quality of care our patients deserve. We value the personal skills, experiences and qualities that individuals bring to the Trust; creating an inclusive working environment to attract talented people who feel motivated, involved and able to influence the future direction of our services. The wellbeing of staff is important to us; we have a dedicated Health and Wellbeing team who provide support on a range of topics.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
Full Job Descriptions can be found in the adverts supporting documents
Job description
Job responsibilities
The Matron will provide leadership and direction to the
staff within care pathways for which they are accountable, to ensure delivery
of safe, high quality care in line with the organisation’s strategic vision.
The post holder must be able to motivate teams to reach their full potential by
provision of exemplary line management skills
The Matron will provide expert clinical leadership to
frontline staff actively promoting Compassion in Practice, the underpinning
6Cs, translating the Trust’s vision,
mission, values and behaviours into operational practice in line with The
Matrons Handbook (NHSE/NHSI 2020).
The Matron will be accountable for the both the standard of
nursing/midwifery care and the environment within his/her identified area of
responsibility. The Matron will work with clinical teams to maintain excellent
standards of care, robust infection control practices, high standards of
cleanliness and ensure that patients’ privacy and dignity is maintained at all
times. Nutritional needs will be given the highest priority.
The Matron will as part of his/her role on a regular basis
deliver direct patient care meeting requirements of a registered nurse/midwife
including assessment, care planning and evaluation of care. It will also
include teaching of junior team members.
The Matron will be highly visible and accessible to staff,
patients and visitors/family members and be able to assist where issues cannot
be resolved by the Sisters/Charge Nurses/Team Leaders
Effective line management of Senior Sisters / Charge
Nurses/Team Leaders within the area for which they are responsible is
fundamental in order to support a culture of consciousness to deliver financial
balance and achievement of efficiencies.
DIMENSIONS OF THE JOB
The post holder will be readily available to advise staff on
all operational management issues/infection control/patient safety/quality
issues as they arise at ward, team and department level.
Monitor performance against the range of relevant patient
safety indicators such as incident reports, medication errors, and record
keeping and outline improvement plans where aspirations are not being realised.
The role will be clinically focused and include working
alongside nurses/midwives in a coaching/teaching/supervisory capacity.
The postholder will lead on all aspects of patient safety
and complaints for the area of responsibility, launching investigation / root
cause analysis as required with support from the relevant clinical lead and
general manager.
The Matron will ensure that patient feedback is acted upon
and all lessons learned from complaints and incidents are implemented. Ensure
themes are disseminated widely as part of the overall Clinical Governance
framework
The Matron will champion the experience of children, young
people and families who receive services by striving to improve care quality.
The post holder will provide leadership to ensure caseload
management and flow of patients throughout the service effectively; identifying
and facilitating solutions to bottlenecks to ensure length of stay and
re-admission rates are reduced in line with the organisations objectives.
The Matron will ensure that the safety of team
members is maintained through adherence to Trust Health and Safety Polices in
particular the Lone Worker system and intervening where appropriate.
Job description
Job responsibilities
The Matron will provide leadership and direction to the
staff within care pathways for which they are accountable, to ensure delivery
of safe, high quality care in line with the organisation’s strategic vision.
The post holder must be able to motivate teams to reach their full potential by
provision of exemplary line management skills
The Matron will provide expert clinical leadership to
frontline staff actively promoting Compassion in Practice, the underpinning
6Cs, translating the Trust’s vision,
mission, values and behaviours into operational practice in line with The
Matrons Handbook (NHSE/NHSI 2020).
The Matron will be accountable for the both the standard of
nursing/midwifery care and the environment within his/her identified area of
responsibility. The Matron will work with clinical teams to maintain excellent
standards of care, robust infection control practices, high standards of
cleanliness and ensure that patients’ privacy and dignity is maintained at all
times. Nutritional needs will be given the highest priority.
The Matron will as part of his/her role on a regular basis
deliver direct patient care meeting requirements of a registered nurse/midwife
including assessment, care planning and evaluation of care. It will also
include teaching of junior team members.
The Matron will be highly visible and accessible to staff,
patients and visitors/family members and be able to assist where issues cannot
be resolved by the Sisters/Charge Nurses/Team Leaders
Effective line management of Senior Sisters / Charge
Nurses/Team Leaders within the area for which they are responsible is
fundamental in order to support a culture of consciousness to deliver financial
balance and achievement of efficiencies.
DIMENSIONS OF THE JOB
The post holder will be readily available to advise staff on
all operational management issues/infection control/patient safety/quality
issues as they arise at ward, team and department level.
Monitor performance against the range of relevant patient
safety indicators such as incident reports, medication errors, and record
keeping and outline improvement plans where aspirations are not being realised.
The role will be clinically focused and include working
alongside nurses/midwives in a coaching/teaching/supervisory capacity.
The postholder will lead on all aspects of patient safety
and complaints for the area of responsibility, launching investigation / root
cause analysis as required with support from the relevant clinical lead and
general manager.
The Matron will ensure that patient feedback is acted upon
and all lessons learned from complaints and incidents are implemented. Ensure
themes are disseminated widely as part of the overall Clinical Governance
framework
The Matron will champion the experience of children, young
people and families who receive services by striving to improve care quality.
The post holder will provide leadership to ensure caseload
management and flow of patients throughout the service effectively; identifying
and facilitating solutions to bottlenecks to ensure length of stay and
re-admission rates are reduced in line with the organisations objectives.
The Matron will ensure that the safety of team
members is maintained through adherence to Trust Health and Safety Polices in
particular the Lone Worker system and intervening where appropriate.
Person Specification
Special Requirements
Essential
- Able to travel across Trust sites to meet the requirements of the post
Qualifications
Essential
- Registered paediatric nurse
- Masters level education or equivalent experience.
- Evidence of continuous professional development
- Teaching qualification
Desirable
- Neonatal training
- Service improvement qualification
- Completion of leadership development program
- Human factors training
- Root cause training
Experience
Essential
- Experience as a ward sister/team leader (or equivalent depending on area of responsibility).
- Experience of leading and managing change at ward/department or clinical service line level.
- Experience of managing a budget across a number of wards/departments or clinical services.
- Experience of using service improvement methodologies,.i.e. productive ward/community
- Experienced in managing patient complaints including investigation across professional groups , developing action plans that resolve the issues identified and preparing comprehensive reports for sharing with commissioners/SHA /Patients and relatives.
- Experienced in handling difficult situations such as serious untoward event and complaints where the environment is highly emotional and sensitive.
- Experience of Risk Management
Special Skills & Knowledge
Essential
- Knowledge of and experienced in successful delivery of quality performance at ward or department level.
- Experienced in audit of quality standards
- Experienced in leading Serious incident investigation
- Experienced in writing complex reports that analyse situations and set out remedial actions.
- Able to use leadership techniques to build effective teams and develop future leaders
- Able to prepare and present presentations for use at team meetings.
- Able to use negotiation and mediation skills to solve complex issues with staff, peers, line managers and stakeholders.
- Tactful and diplomatic and able to handle highly charged sensitive situations.
- Can demonstrate resilience when faced with challenging and complex problems.
- Has a calm and measured approach.
- Open and honest able to give both praise and difficult messages in a clear and fair manner.
- A positive role model for nurses/midwives, nursing/midwifery and leaders
- Has a can do attitude to problems and challenges
- Able to manage multiple tasks and projects balancing priorities to ensure timescales and deadlines are achieved to ensure high levels of performance delivery.
- Excellent communication skills
Statutory Registration
Essential
- Registered with NMC as Registered nurse or Registered Midwife
Person Specification
Special Requirements
Essential
- Able to travel across Trust sites to meet the requirements of the post
Qualifications
Essential
- Registered paediatric nurse
- Masters level education or equivalent experience.
- Evidence of continuous professional development
- Teaching qualification
Desirable
- Neonatal training
- Service improvement qualification
- Completion of leadership development program
- Human factors training
- Root cause training
Experience
Essential
- Experience as a ward sister/team leader (or equivalent depending on area of responsibility).
- Experience of leading and managing change at ward/department or clinical service line level.
- Experience of managing a budget across a number of wards/departments or clinical services.
- Experience of using service improvement methodologies,.i.e. productive ward/community
- Experienced in managing patient complaints including investigation across professional groups , developing action plans that resolve the issues identified and preparing comprehensive reports for sharing with commissioners/SHA /Patients and relatives.
- Experienced in handling difficult situations such as serious untoward event and complaints where the environment is highly emotional and sensitive.
- Experience of Risk Management
Special Skills & Knowledge
Essential
- Knowledge of and experienced in successful delivery of quality performance at ward or department level.
- Experienced in audit of quality standards
- Experienced in leading Serious incident investigation
- Experienced in writing complex reports that analyse situations and set out remedial actions.
- Able to use leadership techniques to build effective teams and develop future leaders
- Able to prepare and present presentations for use at team meetings.
- Able to use negotiation and mediation skills to solve complex issues with staff, peers, line managers and stakeholders.
- Tactful and diplomatic and able to handle highly charged sensitive situations.
- Can demonstrate resilience when faced with challenging and complex problems.
- Has a calm and measured approach.
- Open and honest able to give both praise and difficult messages in a clear and fair manner.
- A positive role model for nurses/midwives, nursing/midwifery and leaders
- Has a can do attitude to problems and challenges
- Able to manage multiple tasks and projects balancing priorities to ensure timescales and deadlines are achieved to ensure high levels of performance delivery.
- Excellent communication skills
Statutory Registration
Essential
- Registered with NMC as Registered nurse or Registered Midwife
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Darlington Memorial Hospital NHS Trust
Hollyhurst Road
Darlington
County Durham
DL3 6HX
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
