Job summary
County Durham & Darlington NHS Foundation Trust are looking to appoint an outstanding leader to the role of Associate Director of Operations for our Integrated Medical Specialties Care Group.
This is an exciting time to join our Trust in a key leadership role as part of our senior management team. The successful candidate will be a excpetional leader responsible for the largest clinical care group in our organisation.
Interviews are scheduled for 19th August 2022
Main duties of the job
The
successful post holder will be responsible for the leadership and management of
the Integrated Medical Specialties Care Group which spans front of house urgent
and emergency services, Same Day Emergency Care and Medical Assessment Units
through to the full range of inpatient and outpatient DGH medical specialties
and discharge services. You will provide strong leadership and overall
strategic direction to ensure the care we provide to our patients is at the
heart of all we do. The services are provided from 2 acute hospitals and
associated community hospitals and work closely with community services that
are an integral part of our Trust. County Durham & Darlington NHS
Foundation Trust is a large Trust providing services to a population of 640,000
and this care group has responsibility
for around 1700 staff and a budget of £120.7m
About us
We are one of the largest integrated care providers in England. Over 7,000 Staff serve a population of around 650,000 people in the North East,
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
At County Durham and Darlington NHS Foundation Trust our aim is to always deliver excellent care with compassion to deliver the highest quality of care our patients deserve. We value the personal skills, experiences and qualities that individuals bring to the Trust; creating an inclusive working environment to attract talented people who feel motivated, involved and able to influence the future direction of our services. The wellbeing of staff is important to us; we have a dedicated Health and Wellbeing team who provide support on a range of topics.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
Full Job Descriptions can be found in the adverts supporting documents
Job description
Job responsibilities
Core
to the role is oversight of delivery against key constitutional quality and
safety standards; including the four hour operating standard for emergency care
and the urgent and emergency care standards, referral to treatment time for all
specialties including cancer and non-cancer referrals, and the referral to test
time for people who require diagnostic testing. This role is accountable for
the delivery of performance of all specialties against the standards. This role
will be responsible for the overall patient flow throughout each acute hospital
sites and will ensure that that the principles of safe, timely effective care
are followed and that all patients who are in the hospital meet the clinical
criteria to reside. In addition, the role will take responsibility for
oversight of budgets across all specialties, create and sustain a workforce for
the future whilst supporting the health and wellbeing of our staff as outlined
within our People Strategy. The successful post holder will lead and manage key
areas including complaints, governance, risk, and quality improvement across
the Directorate and will from time to time deputise for the Executive Director
of Operations.
Job description
Job responsibilities
Core
to the role is oversight of delivery against key constitutional quality and
safety standards; including the four hour operating standard for emergency care
and the urgent and emergency care standards, referral to treatment time for all
specialties including cancer and non-cancer referrals, and the referral to test
time for people who require diagnostic testing. This role is accountable for
the delivery of performance of all specialties against the standards. This role
will be responsible for the overall patient flow throughout each acute hospital
sites and will ensure that that the principles of safe, timely effective care
are followed and that all patients who are in the hospital meet the clinical
criteria to reside. In addition, the role will take responsibility for
oversight of budgets across all specialties, create and sustain a workforce for
the future whilst supporting the health and wellbeing of our staff as outlined
within our People Strategy. The successful post holder will lead and manage key
areas including complaints, governance, risk, and quality improvement across
the Directorate and will from time to time deputise for the Executive Director
of Operations.
Person Specification
Qualifications
Essential
- Educated to degree level or
- equivalent professional qualification
- Masters level qualification or
- equivalent demonstrable experience
- Management qualification or postgraduate
- diploma
- Evidence of continuing professional
- development
Special Skills and Knowledge
Essential
- Advanced knowledge of Microsoft packages, especially Word and PowerPoint, Excel and Access.
- Excellent oral and written communication skills
- Strong presentation skills
- Compassionate leader with an ability to create cohesion within a team.
- Effective management and organisational ability
- Ability to solves complex problems resolving through effective people
- management practices.
- Good delegation and ability to empower others.
- Innovative and creative, able to think laterally
- Ability to make logical operational and strategic decisions
- Adaptable and flexible and able to deal with unpredictable situations
- and work patterns
- Ability to negotiate and influence across all levels and disciplines
- Self-starter and attention to detail; change agent
- Able to deliver through others.
- Motivated and enthusiastic
- Assertive and decisive
- Excellent time management
- Proven interpersonal skills-
- Sensitive to people issues
- Confident/assertive in own abilities
- Able to adapt to rapid change
- Able to work well under pressure and prioritise effectively
- Resilient and tenacious
- Good knowledge of wider NHS landscape.
- Ability to effectively navigate ambiguous situations
- Ability to communicate at all levelsof the organisation and externally
- Possess natural authority and able to gain respect from others
Special Requirements
Essential
- Ability to travel independently across Trust sites and attendance at meetings nationwide as required.
Personal Qualities
Essential
- Team player with a can do
- attitude
- Vigilance and honesty
- Personal integrity
- Loyalty to team and organisation
- Individual credibility
- Drive, energy and enthusiasm
- Resilient
Experience
Essential
- Extensive experience of successful senior management and achievement in a complex organisation
- Preparing and successfully implementing strategic plans
- Successful budgetary management and achievement of CIPs
- Demonstrates ability to develop and utilise effective professional networks
- Evidence of successful operational and business planning achievement
- Management and leadership of stafffrom a range of professional
- backgrounds
- Knowledge and application of key policies and procedures including 18 weeks, Choose and Book, Health and Safety, HR policy, NSFs and infection control
- Knowledge and understanding of NHSLA targets and CQC requirements
- Achievement and experience of capacity planning, managing waiting
- lists and developing successful business cases
- Knowledge of organisational performance management principles
- and practice
- Ability to lead, manage and implement change to improve
- services to patients
Desirable
- Demonstrates evidence of innovation and improvement in the provision of services.
- Project management skills
Person Specification
Qualifications
Essential
- Educated to degree level or
- equivalent professional qualification
- Masters level qualification or
- equivalent demonstrable experience
- Management qualification or postgraduate
- diploma
- Evidence of continuing professional
- development
Special Skills and Knowledge
Essential
- Advanced knowledge of Microsoft packages, especially Word and PowerPoint, Excel and Access.
- Excellent oral and written communication skills
- Strong presentation skills
- Compassionate leader with an ability to create cohesion within a team.
- Effective management and organisational ability
- Ability to solves complex problems resolving through effective people
- management practices.
- Good delegation and ability to empower others.
- Innovative and creative, able to think laterally
- Ability to make logical operational and strategic decisions
- Adaptable and flexible and able to deal with unpredictable situations
- and work patterns
- Ability to negotiate and influence across all levels and disciplines
- Self-starter and attention to detail; change agent
- Able to deliver through others.
- Motivated and enthusiastic
- Assertive and decisive
- Excellent time management
- Proven interpersonal skills-
- Sensitive to people issues
- Confident/assertive in own abilities
- Able to adapt to rapid change
- Able to work well under pressure and prioritise effectively
- Resilient and tenacious
- Good knowledge of wider NHS landscape.
- Ability to effectively navigate ambiguous situations
- Ability to communicate at all levelsof the organisation and externally
- Possess natural authority and able to gain respect from others
Special Requirements
Essential
- Ability to travel independently across Trust sites and attendance at meetings nationwide as required.
Personal Qualities
Essential
- Team player with a can do
- attitude
- Vigilance and honesty
- Personal integrity
- Loyalty to team and organisation
- Individual credibility
- Drive, energy and enthusiasm
- Resilient
Experience
Essential
- Extensive experience of successful senior management and achievement in a complex organisation
- Preparing and successfully implementing strategic plans
- Successful budgetary management and achievement of CIPs
- Demonstrates ability to develop and utilise effective professional networks
- Evidence of successful operational and business planning achievement
- Management and leadership of stafffrom a range of professional
- backgrounds
- Knowledge and application of key policies and procedures including 18 weeks, Choose and Book, Health and Safety, HR policy, NSFs and infection control
- Knowledge and understanding of NHSLA targets and CQC requirements
- Achievement and experience of capacity planning, managing waiting
- lists and developing successful business cases
- Knowledge of organisational performance management principles
- and practice
- Ability to lead, manage and implement change to improve
- services to patients
Desirable
- Demonstrates evidence of innovation and improvement in the provision of services.
- Project management skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Darlington Memorial Hospital NHS Trust
Hollyhurst Road
Darlington
County Durham
DL3 6HX
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
