Lancashire Teaching Hospitals NHS Foundation Trust

Assistant Catering & Retail Manager

The closing date is 05 October 2025

Job summary

Do you have a passion for working collaboratively in an environment thriving on positive change? If so, then this role of Assistant Catering &Retail Manager at LTHTR may be just the job for you!

Our team is just that - a team - all supporting each other and working together to achieve the best outcomes, and we are really proud of this. We cannot wait to welcome you to the team when you start and will have experienced management to help you along the way.

Our service is one where your passion, drive and motivation will genuinely make a real difference. Don't just take our word for it, have a chat with Andrew Dunne, our Trust Catering Manager (contact details are at the end of advert)

We also have some fab videos of ourCatering AssistantsandCatering Supervisors, to give you an idea of what it will be like to work in our team (opens in new tab).

Main duties of the job

To support the Trust Catering Retail Manager in the day to day efficient running of the department by providing strong leadership and direction to the team, monitoring and maintaining standards to ensure the safe and compliant delivery of the service for patients, staff and visitors to the organisation.

To line manage the Retail Catering Team, Supporting the Supervisors in their daily activities along with ensuring all staff are provided with training and development support to which meets the legislative requirements and departmental needs.

To proactively review the retail offering in all Trust outlets, providing continuous improvement in relation to the food offer including Click and Collect, as well as driving increased income.

About us

We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

Date posted

23 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Per annum/Pro Rata

Contract

Permanent

Working pattern

Full-time

Reference number

438-PB3397-A

Job locations

Royal Preston Hospital

Sharoe Green Lane

Fulwood

PR2 9HT

Job description

Job responsibilities

Effectively support the management team in the day to day running of the department, including leading and managing the team, Food Hygiene and Health and Safety compliance.
Deputise for the Trust Catering Retail Manager in their absence and as appropriate and provide cover when required.
Support with HR Processes within own team.
Assist with the recruitment and selection processes within the department, liaising with the Quality Assurance Manager regarding induction and initial training.
Act as a role model, presenting a positive image of self, team and organisation.
Communicate all relevant information within the team and wider organisation as required.
As part of the management team assist with the organisation of Catering in relation to the trusts retail offering. This will include organising staffing, ordering food, transportation and communication between kitchen and retail staff to ensure an efficient, effective service.

Job description

Job responsibilities

Effectively support the management team in the day to day running of the department, including leading and managing the team, Food Hygiene and Health and Safety compliance.
Deputise for the Trust Catering Retail Manager in their absence and as appropriate and provide cover when required.
Support with HR Processes within own team.
Assist with the recruitment and selection processes within the department, liaising with the Quality Assurance Manager regarding induction and initial training.
Act as a role model, presenting a positive image of self, team and organisation.
Communicate all relevant information within the team and wider organisation as required.
As part of the management team assist with the organisation of Catering in relation to the trusts retail offering. This will include organising staffing, ordering food, transportation and communication between kitchen and retail staff to ensure an efficient, effective service.

Person Specification

Knowledge & Experience

Essential

Experience of supervising large teams
Knowledge and experience of marketing and promoting retail offers

Desirable

Experience of working within a large-scale NHS catering operation
Knowledge of Commissioning for Quality & Innovation framework
Experience of managing NHS budgets

Qualification & Education

Essential

NVQ Level 3 in Hospitality Leadership and Supervision or equivalent experience managing in a retail outle
Advanced Food Hygiene Certificate
Level 2 Certificate in Hazard Analysis Critical Control Points
Level 2 Certificate in Allergen Awareness

Desirable

Member of HCA.
Health & Safety Certificate
Manual Handling Trained

Person Specification

Knowledge & Experience

Essential

Experience of supervising large teams
Knowledge and experience of marketing and promoting retail offers

Desirable

Experience of working within a large-scale NHS catering operation
Knowledge of Commissioning for Quality & Innovation framework
Experience of managing NHS budgets

Qualification & Education

Essential

NVQ Level 3 in Hospitality Leadership and Supervision or equivalent experience managing in a retail outle
Advanced Food Hygiene Certificate
Level 2 Certificate in Hazard Analysis Critical Control Points
Level 2 Certificate in Allergen Awareness

Desirable

Member of HCA.
Health & Safety Certificate
Manual Handling Trained

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lancashire Teaching Hospitals NHS Foundation Trust

Address

Royal Preston Hospital

Sharoe Green Lane

Fulwood

PR2 9HT

Employer's website

https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lancashire Teaching Hospitals NHS Foundation Trust

Address

Royal Preston Hospital

Sharoe Green Lane

Fulwood

PR2 9HT

Employer's website

https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)