Renal Support Secretary

Lancashire Teaching Hospitals NHS Foundation Trust

This job is now closed

Job summary

An exciting opportunity has arisen for a part-time Support Secretary to join the Renal Department within the Medicine Division. The successful candidate will provide support to the Medical Secretaries within the department. The post is for 30 hours to be worked over 4 days Tuesday to Friday, core hours 8am-4pm.

This is an excellent and exciting opportunity to join the Renal Department which is a very busy and fast paced department providing patient care across Lancashire & South Cumbria, East Lancashire, Blackpool & Fylde and surrounding areas.

We are seeking an individual that is not only enthusiastic and forward - thinking but also, kind and caring ensuring they are putting the patients and families first throughout their journey of our service.

This is an excellent opportunity for an individual to work in a band 3 capacity, gaining experience to help shape a future career goal.

Main duties of the job

You will be a member of a team of support medical secretaries providing secretarial and administrative support to consultants, junior medical staff, and any other staff.

You will be working alongside our hugely experienced secretary and clinical teams, helping to deliver safe care and a good experience for our patients.

Your work will cover a wide range of duties including dealing with patient queries, downloading and typing of clinic & results letters, retrieving information, using electronic patient record system.

As part of this role you will provide cover for the medical secretaries during annual leave and absence.

Good communication and computer skills are required, as is a flexible approach to work. Hybrid working will be available once you are established in the role.

You will receive full training when you start so there will be plenty of opportunity to grow and develop new skills interacting with people from all different roles to build skills & enhance your career path.

About us

Lancashire Teaching Hospitals NHS Foundation Trust forms one of the major acute Trusts in the North West with a complement of over 1000 beds for a local population of 390,000 and a regional population of 1.5 million.

We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done.

You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

Date posted

26 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

438-PB1392-A

Job locations

Royal Preston Hospital

Sharoe Green Lane

Fulwood Preston

PR2 9HT

Job description

Job responsibilities

You will demonstrate excellent organisational and communication skills by being the point of contact for day to day enquiries, referring where necessary to more senior staff.

Organising incoming and outgoing correspondence, dealing with routine telephone enquiries as appropriate and referring to appropriate person as necessary. Coordinate and liaise with Clinical Colleagues and all other staff wherever necessary. Downloading / Typing of clinic letters or other correspondence produced by Clinical Colleagues.

Provide cover/support for the medical secretaries during annual leave, absence etc.

Job description

Job responsibilities

You will demonstrate excellent organisational and communication skills by being the point of contact for day to day enquiries, referring where necessary to more senior staff.

Provide cover/support for the medical secretaries during annual leave, absence etc.

Person Specification

Qualifications & Education

Essential

Good general education to GCSE standard or equivalent.
Secretarial qualification (RSA or equivalent)
ECDL or equivalent experience

Desirable

RSA 1 & RSA 2 typing qualification
Audio typing experience

Knowledge & Experience

Essential

Efficient in the use of Microsoft Word for Windows
Experience of Excel, PowerPoint, Outlook and internet
Previous secretarial experience
Understanding of the role specifically in relation to sensitive information

Desirable

Knowledge of medical terminology
Previous administration experience in an NHS environment
Previous audio typing experience

Person Specification

Qualifications & Education

Essential

Good general education to GCSE standard or equivalent.
Secretarial qualification (RSA or equivalent)
ECDL or equivalent experience

Desirable

RSA 1 & RSA 2 typing qualification
Audio typing experience

Knowledge & Experience

Essential

Efficient in the use of Microsoft Word for Windows
Experience of Excel, PowerPoint, Outlook and internet
Previous secretarial experience
Understanding of the role specifically in relation to sensitive information

Desirable

Knowledge of medical terminology
Previous administration experience in an NHS environment
Previous audio typing experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.