Admin Assistant/Typist - Dermatology

Lancashire Teaching Hospitals NHS Foundation Trust

This job is now closed

Job summary

Are you hardworking and enjoy working in a fast paced environment? If so then this is the role for you!

Your role will involve offering top-notch secretarial and administrative assistance to our esteemed consultants, doctors, nurses, and medical personnel. This includes proficiently typing clinical letters and documents, alongside tackling general administrative tasks within our vibrant office environment.

Your responsibilities will extend to prioritising and typing clinical correspondence with precision and efficiency, adhering strictly to agreed-upon standards and timeframes at both local and national levels. Additionally, you'll play a pivotal role in swiftly organising and filing case notes, correspondence, and investigation outcomes.

We pride ourselves on maintaining the highest standards of professionalism, ensuring that all correspondence undergoes meticulous review and is appropriately signed--whether manually or digitally--by the respective consultant.

Main duties of the job

You will demonstrate excellent organisational skills, be flexible in approach, and be able to demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity. Fundamental to this post is the ability to multi-task and effectively manage your workload working to tight deadlines.

You must be hard working, possess good oral and written communication skills, have good computer skills and be flexible to the needs of the department and in turn you will receive a competitive and flexible benefits package.

Ideally, you will have previous typing experience, with RSA or OCR qualification, or the relevant experience. However, all training will be provided on our database systems.

About us

We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

Date posted

22 March 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum, per rata

Contract

Permanent

Working pattern

Full-time

Reference number

438-PB1478

Job locations

Chorley and South Ribble District Hospital

Chorley

PR7 1PP

Job description

Job responsibilities

E-mail clinical correspondence to GP/originating referrer and send copy letters to patients.
To prioritise own workload appropriately, referring any service concerns to the medical secretaries (or clinical support manager) in a timely manner.
Maintain good relationships with members of staff, ensuring a high degree of confidentiality and integrity at all times.
Answer internal and external telephone queries from staff, patients and others.
Communicates with a range of staff, users and visitors to the Trust/Department utilising a variety of communication methods including verbal, electronic and passing information in a format that is appropriate to the individual request.
Organise incoming and outgoing, referring enquiries to appropriate person if necessary.
All data is entered onto database / spreadsheets in a timely manner and is accurate.
Files are located in a timely manner and tracked to appropriate places.

Job description

Job responsibilities

E-mail clinical correspondence to GP/originating referrer and send copy letters to patients.
To prioritise own workload appropriately, referring any service concerns to the medical secretaries (or clinical support manager) in a timely manner.
Maintain good relationships with members of staff, ensuring a high degree of confidentiality and integrity at all times.
Answer internal and external telephone queries from staff, patients and others.
Communicates with a range of staff, users and visitors to the Trust/Department utilising a variety of communication methods including verbal, electronic and passing information in a format that is appropriate to the individual request.
Organise incoming and outgoing, referring enquiries to appropriate person if necessary.
All data is entered onto database / spreadsheets in a timely manner and is accurate.
Files are located in a timely manner and tracked to appropriate places.

Person Specification

Qualifications & Education

Essential

Good standard general education
Numeracy and literacy skills
Administration skills
Typing experience

Desirable

RSA II/OCR audio or equivalent qualification
ECDL
Experience of audio typing.

Knowledge & Experience

Essential

Good keyboard/computer skills, including demonstrate working knowledge of Microsoft packages including Word.
Aware of the concept and application of confidentiality

Desirable

Previous experience of working in a healthcare setting
Knowledge of medical terminology

Person Specification

Qualifications & Education

Essential

Good standard general education
Numeracy and literacy skills
Administration skills
Typing experience

Desirable

RSA II/OCR audio or equivalent qualification
ECDL
Experience of audio typing.

Knowledge & Experience

Essential

Good keyboard/computer skills, including demonstrate working knowledge of Microsoft packages including Word.
Aware of the concept and application of confidentiality

Desirable

Previous experience of working in a healthcare setting
Knowledge of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.