Job summary
The role of Medical Examiner Officer is anticipated to be hugely rewarding and will improve your personal skills. It is a highly responsible and involved role and will require you to be dedicated and driven within this role.
Your role will be to support the Senior lead /Lead Medical Examiner Officer in the daily operational activity of the Medical Examiner service. You will work in partnership with the Mortuary, Bereavement Service, on site Coroners officers, Registrars, local spiritual/faith representatives & funeral services to provide streamlined services for bereaved families.
You will also work with the Palliative Care team and support the End of Life Care Strategy where this relates to the Medical Examiner Service, andbe a central point of contact for the relatives of deceased patients, coordinating communications with other services and providing a seamless and compassionate experience for the bereaved.
Main duties of the job
You will be a central point of contact for the relatives of deceased patients, coordinating communications with other services and providing a seamless and compassionate experience for the bereaved. This role will incorporate administrative skills in ensuring necessary paperwork is accurate and complete, but also excellent communication skills during liaison with doctors, nurses, families, and where appropriate, the Coroners' services.
Part of the day-to-day work will also involve investigation work and perusal of patient notes and running a daily mortality review process, so a good working knowledge of medical terminology is important together with relevant clinical experience in an acute hospital setting.
Through delegated responsibility you will scrutinise the patient record and prioritise cases of concern or those for potential Serious Investigation or Coronial investigation to the Medical Examiner. With delegated responsibility from the Lead MEO, to refer mandatory cases for SJR Mortality Review and also an additional minimum of 20% of cases per speciality.
You will work within the service policies, guidelines and protocols for the medical examiner function. To support the Lead MEO in monitoring performance and developing assurance reports for relevant internal and external stakeholders as required. Review the services provided with the Lead MEO and make suggestions for continual improvement.
About us
We have 9000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Job description
Job responsibilities
- The Medical Examiner Officer (MEO) role is to support the senior Lead / leadMedical Examiner Officer in the daily operational activity of theMedical Examiner (ME) service
- Work in partnership with the Mortuary, Bereavement Service, onsite Coroners officers, Registrars, local spiritual/faithrepresentatives & funeral services to provide streamlined servicesfor bereaved families.
- To Liaise with the Palliative Care team and work within the End ofLife Care Strategy where this relates to the ME Service.
- To be a central point of contact for the relatives of deceasedpatients, coordinating communications with other services andproviding a seamless and compassionate experience for thebereaved.
- Listens to relatives concerns and take action to address theseand any pre/informal/formal complaints.
- Through delegated responsibility the MEOs will scrutinise thepatient record and prioritise cases of concern or those forpotential Serious Investigation or Coronial investigation to theME.
- With delegated responsibility from the Lead MEO, to refermandatory cases for SJR Mortality Review and also an additionalminimum of 20% of cases per speciality.
- Liaise with the Head of Clinical Effectiveness and Audit &Effectiveness Manager in relation to the SJR Mortality Reviewsmanagement and reporting & trust data system Morbidity &Mortality Review (MaMR)
- Refer cases for Learning Disabilities reviews (LeDeR) in liaisonwith the Matron for Learning Disabilities.
- Liaise with the Head of Clinical Case Management & ClinicalCase Manager in relation to Serious Incident and Coronial Casesto monitor
- To work within service policies, guidelines and protocols for themedical examiner function
- To support the Lead MEO in providing data for performance andassurance reports for relevant internal and external stakeholders,including the End of Life Mortality Board, Divisional and TrustSafety & Quality committees, Commissioning groups andregulators
Job description
Job responsibilities
- The Medical Examiner Officer (MEO) role is to support the senior Lead / leadMedical Examiner Officer in the daily operational activity of theMedical Examiner (ME) service
- Work in partnership with the Mortuary, Bereavement Service, onsite Coroners officers, Registrars, local spiritual/faithrepresentatives & funeral services to provide streamlined servicesfor bereaved families.
- To Liaise with the Palliative Care team and work within the End ofLife Care Strategy where this relates to the ME Service.
- To be a central point of contact for the relatives of deceasedpatients, coordinating communications with other services andproviding a seamless and compassionate experience for thebereaved.
- Listens to relatives concerns and take action to address theseand any pre/informal/formal complaints.
- Through delegated responsibility the MEOs will scrutinise thepatient record and prioritise cases of concern or those forpotential Serious Investigation or Coronial investigation to theME.
- With delegated responsibility from the Lead MEO, to refermandatory cases for SJR Mortality Review and also an additionalminimum of 20% of cases per speciality.
- Liaise with the Head of Clinical Effectiveness and Audit &Effectiveness Manager in relation to the SJR Mortality Reviewsmanagement and reporting & trust data system Morbidity &Mortality Review (MaMR)
- Refer cases for Learning Disabilities reviews (LeDeR) in liaisonwith the Matron for Learning Disabilities.
- Liaise with the Head of Clinical Case Management & ClinicalCase Manager in relation to Serious Incident and Coronial Casesto monitor
- To work within service policies, guidelines and protocols for themedical examiner function
- To support the Lead MEO in providing data for performance andassurance reports for relevant internal and external stakeholders,including the End of Life Mortality Board, Divisional and TrustSafety & Quality committees, Commissioning groups andregulators
Person Specification
Qualifications & Education
Essential
- Educated to Bachelor's degree level, or evidence of study/equivalent practical experience at an advanced level; this might include nursing and/or other clinical experience.
- Post holder must successfully complete the mandatory e-learning modules and attended a face-to-face training session before commencing the role
Desirable
- Degree level in relevant subject
- Completion of the first 4 mandatory e-learning modules prior to interview
Knowledge & Experience
Essential
- Demonstrable relevant experience in a bereavement environment
- Relevant experience of working with relatives of the deceased
- Have an up-to-date understanding of the legal frameworks associated with death certification processes
- Knowledge of the special requirements of various faith groups and respect for equality and diversity
- Experience of being involved in relevant investigatory processes e.g. Rapid Incident Review/Serious Incident investigations, mortality reviews where patient records are analysed and relatives have been involved.
Desirable
- Relevant Palliative Care or Bereavement Service experience
- Experience of working with faith groups and early release of the deceased
- Experience in participating in Secondary &/or Learning Disabilities (LeDeR) Mortality Reviews,
- Experience in participating with Mortality Reviews, preferably using the Structured Judgement Review methodology
Person Specification
Qualifications & Education
Essential
- Educated to Bachelor's degree level, or evidence of study/equivalent practical experience at an advanced level; this might include nursing and/or other clinical experience.
- Post holder must successfully complete the mandatory e-learning modules and attended a face-to-face training session before commencing the role
Desirable
- Degree level in relevant subject
- Completion of the first 4 mandatory e-learning modules prior to interview
Knowledge & Experience
Essential
- Demonstrable relevant experience in a bereavement environment
- Relevant experience of working with relatives of the deceased
- Have an up-to-date understanding of the legal frameworks associated with death certification processes
- Knowledge of the special requirements of various faith groups and respect for equality and diversity
- Experience of being involved in relevant investigatory processes e.g. Rapid Incident Review/Serious Incident investigations, mortality reviews where patient records are analysed and relatives have been involved.
Desirable
- Relevant Palliative Care or Bereavement Service experience
- Experience of working with faith groups and early release of the deceased
- Experience in participating in Secondary &/or Learning Disabilities (LeDeR) Mortality Reviews,
- Experience in participating with Mortality Reviews, preferably using the Structured Judgement Review methodology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
