Job summary
Are you ready to take on a new position where you will play a pivotal role in maximising the efficiency of electronic rostering, acting as a hero behind the scenes? We're looking for a dynamic and skilled individual to join our established and supportive Rostering Team as a HealthRoster Facilitator, with a specific focus on medical rostering!
As a HealthRoster Facilitator, you'll make sure the system isn't just up and running but performing to its fullest potential. Think of it as being the wizard behind the curtain, orchestrating a symphony of scheduling perfection! Your responsibilities will span from the continuous enhancement and updating of the system, to actively contributing to future improvement projects.
We are in search of an individual who excels in organisational and communication skills, with a keen eye for detail who ensures precision in everything they do. As an attention-to-detail ninja, perfection is not just a goal but a second nature to you, juggling tasks with finesse, identifying potential issues, and thriving on challenges. You are more than a team player; you collaborate with others seamlessly and courteously, gaining enjoyment from being able to help colleagues across the Trust. Beyond these skills, we are seeking someone with a passion for healthcare, who is driven to make a genuine impact. If you see yourself in this description, we want to hear from you!
Main duties of the job
Your Key Responsibilities:
? Keep the HealthRoster system up-to-date and running as effectively as possible, in particular, updating medical staff schedules and activities in line with job plan changes.
? Be a go-to expert user of the HealthRoster system.
? Offer sage advice on all things system-related, but in particular around medical rostering.
? Deliver engaging training sessions to staff at all levels within the Trust.
? Collaborate with clinical and non-clinical teams to optimise system efficiency.
? Assist in collecting and analysing complex data to help drive system enhancement.
? Champion change for the greater good.
? Contribute to developing, testing, deploying, and supporting end-user requirements.
? Ensure rosters are not just schedules but fair, safe, and efficient works of art!
You will be joining a positive and supportive team, with the option to work both on site and from home. Whilst prior experience of working with medical staff and/or rota's would be an advantage, training will be given to develop your skills and knowledge.
About us
We have 9000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Working with us will give you chance to further enhance and develop your skills around rostering and system use and we will support you every step of the way, as well as providing all the tools you need to flourish and make a real impact.
We love making a difference and working together as a close and well-established team - our reward is knowing we play our part in keeping our hospitals safe and staffed and ultimately providing the best service possible to our patients.
Job description
Job responsibilities
You will work within the Rostering Team to ensure and enable the effective utilisation of the HealthRoster system. The post will be primarily focused on medical rostering, although the post holder may at times be asked to support non-medical rostering (agenda for change staff), and therefore a significant responsibility will be interpreting job plans and translating these into medical rosters.
- Updating the roster system accordingly to ensure accuracy and efficiency. Ensuring changes are in accordance with policies and any issues raised are analysed and addressed promptly.
- Other main responsibilities include supporting the team with all aspects of operational performance, from ensuring the system is continually updated and maintained, to supporting with future improvement projects.
- Being an expert user of the rostering system and preparing and delivering training to all levels of Trust staff.
- Providing support and advice in all aspects of the system, to both clinical and non-clinical teams, to ensure the most efficient and accurate use of the system.
- Liaising with the provider over system issues or new releases and acting as first line support to users to resolve issues where possible, or escalating as required.
- Assisting in the collection and analysis of highly complex data including shift patterns, medical job planning activity and working hours in order to develop, test, deploy and support end user requirements and ensure accurate pay.
- With the support of our Rostering leadership team, contribute to policy development and update as necessary based on the feedback from review meetings and end service users.
- Making constructive suggestions, as to how the system could be improved for end users while continuing to meet demands of the service.
- Work with departments to obtain data that assists them in reviewing their current staffing establishments and schedules, and to ensure rosters are efficient and meet the 24 hour service demand.
- Provide advice and support to staff whose working conditions, patterns and hours may change as a consequence of the system being implemented.
- Identify, log, analyse and report potential/actual issues and risks, taking corrective action following discussions with the line manager and escalate as required.
- Assist the roster leads with the production of ad hoc reports and analysis.
- Organise, prioritise and adjust own workload in a manner that maintains and promotes quality.
Further full details can be found in the attached job description and person specification
Job description
Job responsibilities
You will work within the Rostering Team to ensure and enable the effective utilisation of the HealthRoster system. The post will be primarily focused on medical rostering, although the post holder may at times be asked to support non-medical rostering (agenda for change staff), and therefore a significant responsibility will be interpreting job plans and translating these into medical rosters.
- Updating the roster system accordingly to ensure accuracy and efficiency. Ensuring changes are in accordance with policies and any issues raised are analysed and addressed promptly.
- Other main responsibilities include supporting the team with all aspects of operational performance, from ensuring the system is continually updated and maintained, to supporting with future improvement projects.
- Being an expert user of the rostering system and preparing and delivering training to all levels of Trust staff.
- Providing support and advice in all aspects of the system, to both clinical and non-clinical teams, to ensure the most efficient and accurate use of the system.
- Liaising with the provider over system issues or new releases and acting as first line support to users to resolve issues where possible, or escalating as required.
- Assisting in the collection and analysis of highly complex data including shift patterns, medical job planning activity and working hours in order to develop, test, deploy and support end user requirements and ensure accurate pay.
- With the support of our Rostering leadership team, contribute to policy development and update as necessary based on the feedback from review meetings and end service users.
- Making constructive suggestions, as to how the system could be improved for end users while continuing to meet demands of the service.
- Work with departments to obtain data that assists them in reviewing their current staffing establishments and schedules, and to ensure rosters are efficient and meet the 24 hour service demand.
- Provide advice and support to staff whose working conditions, patterns and hours may change as a consequence of the system being implemented.
- Identify, log, analyse and report potential/actual issues and risks, taking corrective action following discussions with the line manager and escalate as required.
- Assist the roster leads with the production of ad hoc reports and analysis.
- Organise, prioritise and adjust own workload in a manner that maintains and promotes quality.
Further full details can be found in the attached job description and person specification
Person Specification
Qualifications and Education
Essential
- Diploma level of education in related studies and/or equivalent experience.
- Evidence of ongoing professional development
Desirable
- Project management training, e.g. PRINCE 2
- Change management or other related training
- Allocate Certified Professional qualification (ACP)
Knowlege and Experience
Essential
- Experience of working with workforce systems
- Thorough knowledge of Microsoft Office, including Excel.
- Experience of contributing to the introduction of change in the workplace.
- Experience of managing a varied range of tasks and activities
- Report writing / data presentation
- Experience of data collection and inputting of complex data into systems
- Experience of utilising data to generate reports and presenting this
- Experience of delivering training.
Desirable
- Previous NHS experience
- Experience of working with e-rostering platforms e.g., HealthRoster
- Knowledge of both medical and Agenda for Change Terms and Conditions
- Understanding of the Working Time Regulations
- Experience of other workforce systems such as ESR and payroll
- Experience of building medical rosters
- Experience of medical job planning.
Person Specification
Qualifications and Education
Essential
- Diploma level of education in related studies and/or equivalent experience.
- Evidence of ongoing professional development
Desirable
- Project management training, e.g. PRINCE 2
- Change management or other related training
- Allocate Certified Professional qualification (ACP)
Knowlege and Experience
Essential
- Experience of working with workforce systems
- Thorough knowledge of Microsoft Office, including Excel.
- Experience of contributing to the introduction of change in the workplace.
- Experience of managing a varied range of tasks and activities
- Report writing / data presentation
- Experience of data collection and inputting of complex data into systems
- Experience of utilising data to generate reports and presenting this
- Experience of delivering training.
Desirable
- Previous NHS experience
- Experience of working with e-rostering platforms e.g., HealthRoster
- Knowledge of both medical and Agenda for Change Terms and Conditions
- Understanding of the Working Time Regulations
- Experience of other workforce systems such as ESR and payroll
- Experience of building medical rosters
- Experience of medical job planning.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
