Microsoft Office Trainer

Lancashire Teaching Hospitals NHS Foundation Trust

This job is now closed

Job summary

Some people are just born with a natural ability to teach and communicate effectively, and we are trying to find you. We want you to be the person that drives changes within our hospitals. With your caring and compassionate style and approach, you'll ensure staff feel respected and valued. Indeed, that is at the heart of what our team aspire to achieve...so if that appeals to you and you are looking to work within a team with shared goals and doing what it takes to provide the best possible service - then we really want to hear from you.

Our Office 365 Project Team are first class leaders of change bringing Office 365 to the Trust, so we want someone who is bold and enthusiastic with great customer service skills, being calm under pressure, supporting our Trust staff quickly and efficiently.

As a member of our close knit team, you will have excellent communication and organisational skills, with the ability to work as part of a team and on your own.

Main duties of the job

You will work with the Office 365 Project Team and Training & Support department who are Digital Health Tech Award winners 2020 for the Best COVID-19 Training solution at Lancashire Teaching Hospitals NHS Foundation Trust.

You will have experience with Microsoft Office 2010 or above and willingness to undertake Office 365 professional development which will enable you to deliver training and support for M365 and engage with specialities and leaders across the organisation, ensuring they have the right materials and training to do their job. Don't worry, we know it sounds scary but there's a whole induction package behind it. The role isn't for the faint hearted and it is essential you are a quick learner, able to prioritise and undertake numerous tasks simultaneously.

Needing to respond to changing training needs, you'll be able to work well under pressure and retain/relay information accurately.

This post is for 12 months and will initially be Monday - Friday during core hours, with the need to travel to our different hospital sites at Royal Preston and Chorley Hospitals.

About us

We have 9000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

Date posted

26 January 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year Per Annum, Pro Rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

438-PB1180

Job locations

Royal Preston Hospital

Sharoe Green Ln, Fulwood

Preston

PR2 9HT

Job description

Job responsibilities

Plan and develop IT Training courses across all disciplines within the Trust
Deliver IT Training across the Trust in line with departmental schedule.
Ensure personal knowledge is up-to-date and relevant
Be able to deliver training in hospital areas across both sites.
Research and resolve M365 Training & Support issues.

Please find the full job description in the attached document.

We are not going to shy away from saying this is ideally a job for someone who thrives in a fast-paced environment. Were a very busy team, undertaking numerous tasks simultaneously often these being emergencies requiring an extremely quick response but for the right candidate, we know this will make the role even more exciting for you. Its hard to cram it all into one advert and we are sure you will have a question or two, so why not have a chat with Kelly by dropping him an email and arranging a good time to have a chat: kelly.nash@lthtr.nhs.uk

Job description

Job responsibilities

Plan and develop IT Training courses across all disciplines within the Trust
Deliver IT Training across the Trust in line with departmental schedule.
Ensure personal knowledge is up-to-date and relevant
Be able to deliver training in hospital areas across both sites.
Research and resolve M365 Training & Support issues.

Please find the full job description in the attached document.

Person Specification

Qualifications and Education

Essential

Information Technology qualification
Qualification at BTEC National Diploma, HND or degree level, or equivalent
Certificate of Education or relevant Training qualification

Desirable

e-Learning Design Qualification e.g. TAP
Qualification in e-learning Development

Knowledge and Experience

Essential

Experience of working in a training/teaching environment, or experience training staff as part of your role
Experience of developing Training material
In depth knowledge of Microsoft Products
Willingness to develop e-learning material
Experience in the use of Microsoft Office 2010 or above

Desirable

Experience of working in a healthcare setting
Understanding of the National IT Program for the NHS
Development of online training material
Experience using e-Learning Development Packages in the likes of Adobe Captivate, Lectora, or Articulate

Person Specification

Qualifications and Education

Essential

Information Technology qualification
Qualification at BTEC National Diploma, HND or degree level, or equivalent
Certificate of Education or relevant Training qualification

Desirable

e-Learning Design Qualification e.g. TAP
Qualification in e-learning Development

Knowledge and Experience

Essential

Experience of working in a training/teaching environment, or experience training staff as part of your role
Experience of developing Training material
In depth knowledge of Microsoft Products
Willingness to develop e-learning material
Experience in the use of Microsoft Office 2010 or above

Desirable

Experience of working in a healthcare setting
Understanding of the National IT Program for the NHS
Development of online training material
Experience using e-Learning Development Packages in the likes of Adobe Captivate, Lectora, or Articulate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.