Job summary
Would you like the opportunity to join a progressive and forward thinking Payroll and Pensions service?
Our friendly and thriving Employee Business Services currently has 6 clients. Providing a high quality payroll and pension service to approx. 20,000 employees which equates to producing in excess of 300,000 payslips annually whilst consistently delivering accuracy rates of 99%.
We are looking to recruit a Payroll and Pensions Officer, who has a passion for helping us provide an excellent customer experience to our clients, has an excellent telephone manner and excellent administrative and IT skills. The candidate must demonstrate attention to detail and a commitment and enthusiasm to contributing to service improvement and development. The candidate must have knowledge of the ESR system, Agenda for Change and NHS Pension scheme whilst working under pressure and adhering to strict deadlines.
Main duties of the job
Inputting a range of pay affecting data into the National ESR Payroll system. Undertaking a range of calculations (PAYE, Ni, SMP, SSP etc)
Working to strict deadlines ensuring accuracy and attention to detail are at the forefront of all tasks undertaken.
Appropriate recovery action taking account of individual circumstances advising employees in line with departmental procedures.
Undertaking corrective action in ESR.
Ensuring correct calculations in line with statutory deductions and correct entries are made in ESR.
About us
We have 9000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Job description
Job responsibilities
- Make authorised payments to employees accurately and promptly in accordance with the Trust and Client Organisation Standing Financial Instructions, policies and procedures.
- Prepare and ensure that all payments are made in accordance with National Terms and Conditions unless specific written approval or local variations.
- Ensure accurate input of contractual and variable data and the completion of all appropriate documentation.
- Undertake validation of documentation prior to input, and feeding back discrepancies and advising correct course(s) of action to managers/clients as appropriate
- Accurate input of high volume and complex employee/payroll data into the Electronic Staff Record System within agreed deadlines.
- Process payments correctly within scheduled deadlines ensuring all input has been checked for authorisation and accuracy. Take corrective action as appropriate.
- Utilising report functionality to identify any payments processed and to identify any discrepancies.
- Ensure the accurate and timely completion and issuing of any HR letters or documents which form part of the HR transactional service.
- Ensure the correct assessment, calculation and application in relation to employee records, and ensure payments or deductions are made in accordance with legal and operational requirements.
- Make annual tax records and other relevant documentation available to employees promptly and in accordance with statutory legislation.
- Ensure the correct assessment, calculation and application in relation to employee records and payments.
- Ensure all payments are made in line with AfC/M&D Terms and Conditions of Service or local Trust policies and that the appropriate approval is sought for any payments outside these regulations in line with internal procedures.
- Utilise the Healthroster system to ensure that entries reflect correct payments due, in line with Statutory Terms and Conditions. Highlight to Healthroster Team if any discrepancies.
- Explain payroll, NHS Pension scheme and statutory information clearly to employees, handling and resolving complex and sensitive queries/issues courteously and confidentially.
- Take follow up action as required in order to resolve enquiries.
- Post holder demonstrates the ability to assist in the training and development of new or inexperienced staff.
- Organise and prioritise own workload ensuring strict deadlines are adhered to.
- Prepare relevant returns and documents and submit to external agencies and organisations in a timely manner.
- Reconcile deduction records with payroll system.
- Compile spreadsheets detailing complex pay information and responding to detailed enquiries from solicitors regarding loss of earnings, RTA and compensation claims.
- Prepare, process and update NHS pension scheme records via the internet using the NHS Pensions online facility.
- Ensure the correct set up and deduction for any local schemes including NEST.
- Ensure correct entries are made in ESR for Auto-enrolment.
- Respond to all enquiries either written or verbal in a professional, courteous and timely manner and ensuring a high standard of customer service is provided.
- Recognise where problems/issues need to be escalated.
- Provide effective communications to include the distribution of confidential information, including promotion of new communication technologies to the Trust and system users.
- Maintain an effective working relationship with other members of the department, other employees within the Trust and external organisations to deliver a professional service focused on achieving a high level of customer satisfaction.
- Plan own workload in conjunction with Employee Services Team Manager to ensure procedures and timescales are observed taking on additional payroll work to cover for absent colleagues.
- Issue the appropriate letters in respect of terminations, maternity and return, paternity/adoption and return, retire and return, change of hours and confirmation of employment.
- Comply with Standing Orders, Standing Financial Instructions, Reservation of Powers to the Board and Scheme of Delegation of the Trust and Client Organisations to ensure probity.
- Maintain an effective working relationship with other individuals of the Directorate, other officers of the Trust and Client Organisations in order to ensure the delivery of a professional service focused on achieving a high level of customer satisfaction.
- Adhere to the Trusts Standing Orders, Standing Financial Instructions and relevant Trust policies and procedures.
- Apply correct cost centres and subjective codes as instructed for split cost centres or recosting of elements.
- To carry out other appropriate delegated duties as required by Head of Department.
- The job description and person specification are an outline to the tasks, responsibilities and outcomes required of the role.
- The job description and person specification may be reviewed on an on-going basis in accordance with the changing needs to the department and the organisation.
Job description
Job responsibilities
- Make authorised payments to employees accurately and promptly in accordance with the Trust and Client Organisation Standing Financial Instructions, policies and procedures.
- Prepare and ensure that all payments are made in accordance with National Terms and Conditions unless specific written approval or local variations.
- Ensure accurate input of contractual and variable data and the completion of all appropriate documentation.
- Undertake validation of documentation prior to input, and feeding back discrepancies and advising correct course(s) of action to managers/clients as appropriate
- Accurate input of high volume and complex employee/payroll data into the Electronic Staff Record System within agreed deadlines.
- Process payments correctly within scheduled deadlines ensuring all input has been checked for authorisation and accuracy. Take corrective action as appropriate.
- Utilising report functionality to identify any payments processed and to identify any discrepancies.
- Ensure the accurate and timely completion and issuing of any HR letters or documents which form part of the HR transactional service.
- Ensure the correct assessment, calculation and application in relation to employee records, and ensure payments or deductions are made in accordance with legal and operational requirements.
- Make annual tax records and other relevant documentation available to employees promptly and in accordance with statutory legislation.
- Ensure the correct assessment, calculation and application in relation to employee records and payments.
- Ensure all payments are made in line with AfC/M&D Terms and Conditions of Service or local Trust policies and that the appropriate approval is sought for any payments outside these regulations in line with internal procedures.
- Utilise the Healthroster system to ensure that entries reflect correct payments due, in line with Statutory Terms and Conditions. Highlight to Healthroster Team if any discrepancies.
- Explain payroll, NHS Pension scheme and statutory information clearly to employees, handling and resolving complex and sensitive queries/issues courteously and confidentially.
- Take follow up action as required in order to resolve enquiries.
- Post holder demonstrates the ability to assist in the training and development of new or inexperienced staff.
- Organise and prioritise own workload ensuring strict deadlines are adhered to.
- Prepare relevant returns and documents and submit to external agencies and organisations in a timely manner.
- Reconcile deduction records with payroll system.
- Compile spreadsheets detailing complex pay information and responding to detailed enquiries from solicitors regarding loss of earnings, RTA and compensation claims.
- Prepare, process and update NHS pension scheme records via the internet using the NHS Pensions online facility.
- Ensure the correct set up and deduction for any local schemes including NEST.
- Ensure correct entries are made in ESR for Auto-enrolment.
- Respond to all enquiries either written or verbal in a professional, courteous and timely manner and ensuring a high standard of customer service is provided.
- Recognise where problems/issues need to be escalated.
- Provide effective communications to include the distribution of confidential information, including promotion of new communication technologies to the Trust and system users.
- Maintain an effective working relationship with other members of the department, other employees within the Trust and external organisations to deliver a professional service focused on achieving a high level of customer satisfaction.
- Plan own workload in conjunction with Employee Services Team Manager to ensure procedures and timescales are observed taking on additional payroll work to cover for absent colleagues.
- Issue the appropriate letters in respect of terminations, maternity and return, paternity/adoption and return, retire and return, change of hours and confirmation of employment.
- Comply with Standing Orders, Standing Financial Instructions, Reservation of Powers to the Board and Scheme of Delegation of the Trust and Client Organisations to ensure probity.
- Maintain an effective working relationship with other individuals of the Directorate, other officers of the Trust and Client Organisations in order to ensure the delivery of a professional service focused on achieving a high level of customer satisfaction.
- Adhere to the Trusts Standing Orders, Standing Financial Instructions and relevant Trust policies and procedures.
- Apply correct cost centres and subjective codes as instructed for split cost centres or recosting of elements.
- To carry out other appropriate delegated duties as required by Head of Department.
- The job description and person specification are an outline to the tasks, responsibilities and outcomes required of the role.
- The job description and person specification may be reviewed on an on-going basis in accordance with the changing needs to the department and the organisation.
Person Specification
Qualifications & Education
Essential
- NVQ Level 4 or equivalent or experience of working in an Payroll environment
Knowledge & Experience
Essential
- Extensive knowledge of pay procedures and statutory legislation and experience of working in a payroll department
- Working knowledge of payroll screens and transfer facilities within the H.R. system.
- Understanding of security and Health and safety issues.
- Comprehensive knowledge of computer input and the use of spreadsheets.
Desirable
- Comprehensive knowledge of NHS conditions and pay procedures including the appropriate application of relevant statutory legislation.
- Previous experience and ability to use ESR payroll system.
- Experience and knowledge of NHS Pension rules and regulations.
Person Specification
Qualifications & Education
Essential
- NVQ Level 4 or equivalent or experience of working in an Payroll environment
Knowledge & Experience
Essential
- Extensive knowledge of pay procedures and statutory legislation and experience of working in a payroll department
- Working knowledge of payroll screens and transfer facilities within the H.R. system.
- Understanding of security and Health and safety issues.
- Comprehensive knowledge of computer input and the use of spreadsheets.
Desirable
- Comprehensive knowledge of NHS conditions and pay procedures including the appropriate application of relevant statutory legislation.
- Previous experience and ability to use ESR payroll system.
- Experience and knowledge of NHS Pension rules and regulations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
