Job summary
Would you like the opportunity to join a progressive and forward-thinking Payroll and Pensions service?
We are looking to recruit a Payroll Officer, who has a passion for helping us provide an excellent customer experience to our clients, has an excellent telephone manner and excellent administrative and IT skills. The candidate must demonstrate attention to detail and a commitment and enthusiasm to contributing to service improvement and development. The candidate must have knowledge of the ESR system and NHS terms and conditions whilst working under pressure and adhering to strict deadlines.
This role is based at our satellite office in Salford delivering payroll services to a large client of over 20,000 employees.
You will be responsible for an allocated area but will work closely together with our friendly and supportive Salford team.
As a large, leading shared service provider, this opportunity will allow you to opportunity to enhance your skills with opportunities throughout ELFS for progression.
Main duties of the job
It's fair to say this job is varied and will keep you on your toes. You will be responsible for providing payroll services to Clients so comprehensive knowledge of payroll and good organisational skills are key.
You will be expected to manage, plan and organise your own workload, be expected to work independently and to use your initiative to resolve any complex problems arising and communicate solutions effectively, escalating issues to your Team Leader where deemed necessary.
Customer service is really important as you will respond to employees queries in a professional manner by telephone, email or MS Teams within agreed KPIs helping us to improve the employee experience.
We utilise the National ESR Payroll system alongside other computerised applications so experience with IT packages would be advantageous.
We do everything as a team, so you will help with the development and implementation of new initiatives within the service and ensure that all payroll services processes are carried out in accordance with current legislation and best practice.
About us
ELFS Shared Services is the business division of Lancashire Teaching Hospitals NHS Foundation Trust. As a leading provider in NHS Payroll Services, we combine best practice of shared services solution design with our extensive knowledge and experience in delivering NHS Payroll Services at a cost-effective price. Our payroll services are successfully delivered providing over 100,000 payslips per month across 13 large NHS Trust/ICBs throughout the country in addition to weekly payrolls, ensuring employees are paid accurately and on time.
We work in partnership with our clients building a strong working relationship and in putting our customers at the heart of what we do.
Established in 2002, ELFS is a proven NHS owned Shared Service solution providing Financial and Payroll services to thirty-four NHS client organisations and one CIC's throughout the country from its Head office in Darwen, Lancashire with a satellite unit based at St James House, Salford.
Our payroll department provides a comprehensive Payroll, Pensions, Expenses and Service desk to our clients. We are passionate about providing high quality services, staff development and growing our talent. We understand that quality and accuracy are paramount and encourage our staff on continued learning and development.
The post is based at St James House in the centre of Salford, M6 5FW. We operate hybrid working giving you the flexibility to work from home as well as in the office.
Job description
Job responsibilities
- Every day brings different but rewarding challenges in ensuring NHS staff are accurately and paid on time. Duties include:-
- Inputting a range of pay affecting data into the National ESR Payroll system. Undertaking a range of calculations (PAYE, Ni, SMP, SSP etc)
- Working to strict deadlines ensuring accuracy and attention to detail are at the forefront of all tasks undertaken.
- Undertaking corrective action in ESR.
- Ensuring correct calculations and deductions are made in line with statutory deductions and correct entries are made in ESR.
- Understanding of NHS Pension alongside any alternative pension schemes applying autoenrollment duties and ensuring correct banding and deductions are made.
- Providing support to staff responding to queries in a timely manner.
- Supporting Payroll Team Leaders in the training of staff.
Job description
Job responsibilities
- Every day brings different but rewarding challenges in ensuring NHS staff are accurately and paid on time. Duties include:-
- Inputting a range of pay affecting data into the National ESR Payroll system. Undertaking a range of calculations (PAYE, Ni, SMP, SSP etc)
- Working to strict deadlines ensuring accuracy and attention to detail are at the forefront of all tasks undertaken.
- Undertaking corrective action in ESR.
- Ensuring correct calculations and deductions are made in line with statutory deductions and correct entries are made in ESR.
- Understanding of NHS Pension alongside any alternative pension schemes applying autoenrollment duties and ensuring correct banding and deductions are made.
- Providing support to staff responding to queries in a timely manner.
- Supporting Payroll Team Leaders in the training of staff.
Person Specification
Qualifications and Education
Essential
- Minimum of 5 GCSEs including Maths & English at Grades 9-4 (A*-C) or equivalent qualifications
- OR GCSE in Maths and English and experience of working in a Payroll or Pensions department.
Desirable
- GCSE's in 5 other subjects 9-4 (A*-C) or equivalent
- CIPP - certificate in Payroll Administration or equivalent or experience of working in an Payroll environment.
Knowledge and Experience
Essential
- Sound knowledge of pay procedures and statutory legislation and experience of working in a payroll department.
- Working knowledge of payroll screens and transfer facilities within the H.R. system.
- Experience of working in a large Payroll/Pensions environment
- Comprehensive knowledge of computer input and the use of spreadsheets
Desirable
- Knowledge of NHS Terms and Conditions
- Knowledge of ESR Payroll or Payroll Experience
- Experience of ESR Oracle pay systems
- Experience in local government
- Experience and knowledge of Statutory pension legislation.
Person Specification
Qualifications and Education
Essential
- Minimum of 5 GCSEs including Maths & English at Grades 9-4 (A*-C) or equivalent qualifications
- OR GCSE in Maths and English and experience of working in a Payroll or Pensions department.
Desirable
- GCSE's in 5 other subjects 9-4 (A*-C) or equivalent
- CIPP - certificate in Payroll Administration or equivalent or experience of working in an Payroll environment.
Knowledge and Experience
Essential
- Sound knowledge of pay procedures and statutory legislation and experience of working in a payroll department.
- Working knowledge of payroll screens and transfer facilities within the H.R. system.
- Experience of working in a large Payroll/Pensions environment
- Comprehensive knowledge of computer input and the use of spreadsheets
Desirable
- Knowledge of NHS Terms and Conditions
- Knowledge of ESR Payroll or Payroll Experience
- Experience of ESR Oracle pay systems
- Experience in local government
- Experience and knowledge of Statutory pension legislation.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
