Assistant Practitioner
The closing date is 09 February 2026
Job summary
Our newly created GMMH NHS 111 service is at the heart of our urgent care offer in Greater Manchester, providing compassionate, expert support to people, often in crisis and when they need it most. Whether it's guiding someone through a mental health crisis or helping them access the right care quickly, you'll be part of a team that truly changes lives. This is more than a job - it's a chance to make every call count, offering reassurance and practical help to those who need it most. You'll work alongside dedicated professionals in a fast-paced, collaborative environment where patient care and wellbeing are always the top priority.
Main duties of the job
To provide focused, person-centred telephone support to people experiencing an acute mentalhealth crisis whom are known to, and supported by Mental Health services. You will identifyand assess a person's needs, enabling appropriate support, signposting and onward referral toservices where required, under indirect supervision of a registered colleague. You will workalongside registered healthcare professionals to provide recovery and solution-focused carewhich:Prioritises service-users' and carers' needs and preferences, and their respect, privacy anddignity.Prioritises patient safety, and functions in accordance with local and national safeguarding, riskmanagement and suicide prevention processes.Promotes and develops personal strengths, enabling and empowering people and theirfamilies to manage their mental health issues in as non-restrictive a way as possible.Recognises mental health recovery as a holistic process, encompassing individuals' physical,psychological, emotional, financial and social wellbeingPromote and champion the rights, values, responsibilities and diversity of people.Promote and maintain effective communication with people in order to build andsustain positive working relationships with individuals, families and carers, teammembers and other agencies.The post holder will work across a 24/7 shift pattern.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Details
Date posted
27 January 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,485 to £30,162 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
437-7625947
Job locations
Building B, Central Park
Northampton Rd, Manchester
Manchester
M40 5BP
Employer details
Employer name
Greater Manchester Mental Health NHS Foundation Trust
Address
Building B, Central Park
Northampton Rd, Manchester
Manchester
M40 5BP
Employer's website
https://www.gmmh.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
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