Duty Worker/Mental Health Practitioner
The closing date is 21 November 2025
Job summary
This is an exciting opportunity for a post that is available as a permanent full time Duty Worker / Mental Health Practitioner for the Neighbourhood Mental Health Team at Trafford.
The role of the Duty worker involves managing and responding to allocated duty tasks for the day. This will include regular monitoring of duty inbox and management of the duty desk.
Attending daily referral meetings with the Senior Mental Health Practitioner, Psychologist or Team Manager. If referral not suitable, facilitate passing referral onto appropriate service.
When appropriate, completing telephone screening calls to assess suitability for service and gather information that may be required.
Regular attendance to Huddles, Clinical Review Meetings, Business Meetings Medications Review Pathway. Possible attendance to other meetings including Partnership Huddle and Seniors Meetings.
The Neighbourhood Mental Health Service enables timely access to mental health services when people need it most and provides support for people who might not traditionally meet the threshold or criteria of existing mental health services. The team is multidisciplinary and is operated in partnership with Bluesci, our third sector partner.
The postholder will primarily be based at Manor House at Urmston but this will be subject to change.
Main duties of the job
You will need to have experience of triaging and signposting referrals as well as being able to liaise with multitude of agencies and professionals. Experience and knowledge of community services and third sector organisations in Trafford will be beneficial for this role.
Trafford Neighbourhood Service is compassionately-led, trauma-informed, and recovery-focused. CPD opportunities are available and personal interests/skills are supported to develop and grow.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Details
Date posted
10 November 2025
Pay scheme
Agenda for change
Band
Band 6
Salary
£38,682 to £46,580 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
437-7580301
Job locations
Manor House
5, Queens Road
Urmston
M41 9HE
Employer details
Employer name
Greater Manchester Mental Health NHSFT
Address
Manor House
5, Queens Road
Urmston
M41 9HE
Employer's website
https://www.gmmh.nhs.uk/ (Opens in a new tab)


Employer contact details
For questions about the job, contact:
Supporting documents
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