Job summary
Following a strategy refresh the G M. Digital Research Unit have established the need to strengthen participation and engagement of service users, carers, staff and partner organisations. An experienced Communications and Engagement Manager, with an interest in Digital Mental Health and research, is required to help to develop and implement this aspect of the strategy.
The post holder will have excellent and engaging communication skills as they will be required to write materials and speak to a wide range of individuals and organisations. The communication will be complex as the post holder will be required to liaise with clinicians internal and external to the Trust, members of patient and carer support and involvement groups, the general public, and other local organisations.
Main duties of the job
The post holder will manage internal and external communications channels for G M. Digital, with a predominant focus on verbal, digital and audio-visual formats. The post holder will provide communications advice and support unit staff members and stakeholders. They will be responsible for content management through planning, production and management of content across multiple channels, matching channels, styles and messages to audiences as appropriate, both internally and externally.
The post holder will contribute to the delivery of the G M. Digital Research Unit strategic objectives and contribute to the development and delivery of key communications campaigns and initiatives.
The post-holder will receive line management support from Heidi Tranter (G M. Digital Research Unit Manager) in Greater Manchester Mental Health NHS Foundation Trust (GMMH). This includes regular line management supervision, clear objective setting for 3, 6 and 12 months and annual appraisals thereafter (depending on continued funding for the post).
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
Please see attached job description and person specification
Staff benefits
- Pay Enhancements
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
- fuelGenie Fuel Cards (for applicable roles)
Job description
Job responsibilities
Please see attached job description and person specification
Staff benefits
- Pay Enhancements
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
- fuelGenie Fuel Cards (for applicable roles)
Person Specification
Education
Essential
- Educated to degree level or equivalent level of training/experience of working at a similar level in a specialist area.
Desirable
- Qualification in Communications Experience and/or Qualification in project management.
Experience
Essential
- The post holder should: Engaging appropriately with internal and external stakeholders at all levels.
- Experience of managing projects and delivering change and realisation of benefits
- Experience with systems used to manage communications activity, e.g., media/social media management systems, websites, campaign management tools etc.
- Experience with podcast and video production (including interview, recording and editing)
- Experience in communications and stakeholder management.
- Advanced experience of using Microsoft Office software in the workplace.
Desirable
- Experience of producing media content of sensitive topics such as mental health.
Knowledge
Essential
- The post holder should be knowledgeable in the processes associated with building communication campaigns, projects, products and evaluating and reporting progress.
- The post holder should have a clear knowledge and understanding of budgets and financial resources within a large organisation.
- In depth knowledge of engagement and communications at a senior level
- Thorough working knowledge of engagement strategies and proven experience of putting these into practice
- Good working knowledge of service user, carers, public and community engagement acquired through qualifications or experience
- Understanding the importance of the role of service users and carers and how their voice can be embedded in decision-making
Skills and Abilities
Essential
- Have a high level of drive, self-motivation and energy to see tasks and projects through to conclusion.
- Be able to manage complex activities and events.
- Have ability to motivate and influence others and manage resistance to change.
- Have an ability to gain confidence and credibility from a wide range of professionals.
- Have a proven ability to achieve results both autonomously and as part of a team with the confidence to take initiative within boundaries.
- Have skills for communicating complex, sometimes distressing information and administrative matters, requiring developed interpersonal, oral and written communications skills for a diverse audience
- Ability to compile comprehensive business cases, reports, datasets and letters
- Proven ability to remain calm and efficient under pressure, managing tight and often changing timescales.
- Be self-aware, which includes awareness of impact on others.
- Be able to produce publications to the quality of academic journals and NIHR-report standards. .
Other Requirements
Essential
- oSubject to the provisions of the Disability Discrimination Act, there is an occasional requirement to travel across the wide footprint of the Trust for meetings and/or events.
Person Specification
Education
Essential
- Educated to degree level or equivalent level of training/experience of working at a similar level in a specialist area.
Desirable
- Qualification in Communications Experience and/or Qualification in project management.
Experience
Essential
- The post holder should: Engaging appropriately with internal and external stakeholders at all levels.
- Experience of managing projects and delivering change and realisation of benefits
- Experience with systems used to manage communications activity, e.g., media/social media management systems, websites, campaign management tools etc.
- Experience with podcast and video production (including interview, recording and editing)
- Experience in communications and stakeholder management.
- Advanced experience of using Microsoft Office software in the workplace.
Desirable
- Experience of producing media content of sensitive topics such as mental health.
Knowledge
Essential
- The post holder should be knowledgeable in the processes associated with building communication campaigns, projects, products and evaluating and reporting progress.
- The post holder should have a clear knowledge and understanding of budgets and financial resources within a large organisation.
- In depth knowledge of engagement and communications at a senior level
- Thorough working knowledge of engagement strategies and proven experience of putting these into practice
- Good working knowledge of service user, carers, public and community engagement acquired through qualifications or experience
- Understanding the importance of the role of service users and carers and how their voice can be embedded in decision-making
Skills and Abilities
Essential
- Have a high level of drive, self-motivation and energy to see tasks and projects through to conclusion.
- Be able to manage complex activities and events.
- Have ability to motivate and influence others and manage resistance to change.
- Have an ability to gain confidence and credibility from a wide range of professionals.
- Have a proven ability to achieve results both autonomously and as part of a team with the confidence to take initiative within boundaries.
- Have skills for communicating complex, sometimes distressing information and administrative matters, requiring developed interpersonal, oral and written communications skills for a diverse audience
- Ability to compile comprehensive business cases, reports, datasets and letters
- Proven ability to remain calm and efficient under pressure, managing tight and often changing timescales.
- Be self-aware, which includes awareness of impact on others.
- Be able to produce publications to the quality of academic journals and NIHR-report standards. .
Other Requirements
Essential
- oSubject to the provisions of the Disability Discrimination Act, there is an occasional requirement to travel across the wide footprint of the Trust for meetings and/or events.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
