Greater Manchester Mental Health NHSFT

Senior Administrator

The closing date is 28 July 2025

Job summary

Please note - This role is not eligible for sponsorship under current immigration rules.

North CMHT service is based at Kingslea House, Withngton, Manchester. The post holder will be responsible for the line management of the admin team in the delivery of admin provision to the service. The post holder will work closely with the team managers to ensure admin provision is effective in supporting the service needs and delivery against performance targets. The post holder, in conjunction with the community admin manager, will be required to devise, implement and monitor admin systems to maximise efficiency of time and resources.

Main duties of the job

The post holder will be:

Responsibility for the line management of the Admin & Clerical staff to include recruitment, retention, supervision, support and appraisal.

Responsible for the training, development and competencies ensuring personal development plans are updated on a regular basis in accordance with Trust Policy.

To be responsible for monitoring nonattendance in line with the Trust Attendance Management policy including recording of sickness and holidays and the production of absence reports as required.

In conjunction with the Operational Services and Performance Manager and Community Admin Manager, work closely with colleagues across the division to ensure a standardised approach is taken in relation to performance and Data Quality matters.

To be responsible for the performance management of staff that are line managed within this role.

Processing of all referrals into the service, ensuring that all relevant Health & Social Care systems are updated in accordance of that referral.

Ensure an effective admin service is provided to meet the needs of service users.

Ensure calls to the base are dealt with efficiently and professionally.

This is not an exhaustive list, please refer to the job description for further information.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over7000members of staff, who deliver services from more than122locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Details

Date posted

14 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

437-7306146

Job locations

Kingslea House

Francis Road

Withington

M20 4XP


Job description

Job responsibilities

Please see attached job description and person specification

Staff benefits

  • Pay Enhancements -30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts
  • fuelGenie Fuel Cards (for applicable roles)

Job description

Job responsibilities

Please see attached job description and person specification

Staff benefits

  • Pay Enhancements -30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts
  • fuelGenie Fuel Cards (for applicable roles)

Person Specification

Qualifications

Essential

  • 5x GCSE passes to include English and Maths

Desirable

  • IT Qualification or suitable equivalent experience

Experience

Essential

  • Previous leadership/management experience
  • Able to prioritise workload and multi task.
  • Has a minimum of 3 years admin experience

Desirable

  • Familiar with EPR system
  • Previous administration experience in a health care setting
Person Specification

Qualifications

Essential

  • 5x GCSE passes to include English and Maths

Desirable

  • IT Qualification or suitable equivalent experience

Experience

Essential

  • Previous leadership/management experience
  • Able to prioritise workload and multi task.
  • Has a minimum of 3 years admin experience

Desirable

  • Familiar with EPR system
  • Previous administration experience in a health care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

Kingslea House

Francis Road

Withington

M20 4XP


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

Kingslea House

Francis Road

Withington

M20 4XP


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Community Admin Manager

Tracy Clarke

Tracy.Clarke@gmmh.nhs.uk

01612710283

Details

Date posted

14 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

437-7306146

Job locations

Kingslea House

Francis Road

Withington

M20 4XP


Supporting documents

Privacy notice

Greater Manchester Mental Health NHSFT's privacy notice (opens in a new tab)