Job summary
This post will work within a wider service user and carer engagement team reporting to the Head of Service User Carer Experience and Engagement under the portfolio of the Trust Chief Nurse. The postholder will work closely with the Lead for Service User Carer Experience to ensure engagement activity is informed by lived experiences of services. The team houses the Trust Recovery Academy and is soon to welcome a new post under the Patient Carer Race Equality Framework so it is an exciting time to join a friendly, talented team who are passionate about improving service user and carer access, experience and outcomes through engagement and inclusion.
Main duties of the job
This post will work across all services to ensure service user and carer engagement at all levels of the organisation in the design and delivery of services so that they are informed by people with lived experience and represent the needs of local communities. In doing so we aim to improve access, experience and outcomes and reduce health inequalities.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over7000members of staff, who deliver services from more than160locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
Please see attached job description and person specification
Staff benefits
Band
Saturday (midnight to midnight) and any week day after 8pm and before 6am
All time on Sundays and Public Holidays (midnight to midnight)
1
Time plus 47%
Time plus 94%
2
Time plus 41%
Time plus 83%
3
Time plus 35%
Time plus 69%
4 9
Time plus 30%
Time plus 60%
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
- fuelGenie Fuel Cards (for applicable roles
Job description
Job responsibilities
Please see attached job description and person specification
Staff benefits
Band
Saturday (midnight to midnight) and any week day after 8pm and before 6am
All time on Sundays and Public Holidays (midnight to midnight)
1
Time plus 47%
Time plus 94%
2
Time plus 41%
Time plus 83%
3
Time plus 35%
Time plus 69%
4 9
Time plus 30%
Time plus 60%
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
- fuelGenie Fuel Cards (for applicable roles
Person Specification
Education/Qualifications
Essential
- Educated to degree level in relevant subject with postgraduate qualification or equivalent experience.
- Leadership qualification/willing to work towards.
Desirable
- Training qualification e.g. PGCE or Cert.Ed.
Knowledge and Experience
Essential
- Knowledge of the NHS Services Act in relation to service user carer involvement.
- Experience of service user carer engagement and co-production across a large organisation to bring about culture change.
- Up to date with the co-production agenda in mental health services.
- Experience of supporting service users and carers in practice.
- Experience of working to tight timescales and delivering on time within major programmes of work.
- Experience of change management and working in partnership with senior leaders who may have conflicting priorities.
- Experience of strategy/policy development and implementation.
Desirable
- Knowledge of policies and procedures related to volunteering.
- Budget management experience.
Skills and abilities
Essential
- Ability to co-produce equally with others.
- Ability to negotiate and mediate to achieve an end goal.
- Ability to motivate others.
- Acts with integrity and candour.
- Ability to relate effectively to people from a range of different backgrounds.
- Ability to convey complex messages in easy to understand terms.
- Teaching/facilitation skills.
- Ability to utilise computer software and develop and create reports involving statistical analysis.
- Well-developed report writing and presentation skills.
Other
Essential
- There is a frequent requirement to travel extensively across the wider footprint of the Trust to attend local directorate and multi agency planning forums
Person Specification
Education/Qualifications
Essential
- Educated to degree level in relevant subject with postgraduate qualification or equivalent experience.
- Leadership qualification/willing to work towards.
Desirable
- Training qualification e.g. PGCE or Cert.Ed.
Knowledge and Experience
Essential
- Knowledge of the NHS Services Act in relation to service user carer involvement.
- Experience of service user carer engagement and co-production across a large organisation to bring about culture change.
- Up to date with the co-production agenda in mental health services.
- Experience of supporting service users and carers in practice.
- Experience of working to tight timescales and delivering on time within major programmes of work.
- Experience of change management and working in partnership with senior leaders who may have conflicting priorities.
- Experience of strategy/policy development and implementation.
Desirable
- Knowledge of policies and procedures related to volunteering.
- Budget management experience.
Skills and abilities
Essential
- Ability to co-produce equally with others.
- Ability to negotiate and mediate to achieve an end goal.
- Ability to motivate others.
- Acts with integrity and candour.
- Ability to relate effectively to people from a range of different backgrounds.
- Ability to convey complex messages in easy to understand terms.
- Teaching/facilitation skills.
- Ability to utilise computer software and develop and create reports involving statistical analysis.
- Well-developed report writing and presentation skills.
Other
Essential
- There is a frequent requirement to travel extensively across the wider footprint of the Trust to attend local directorate and multi agency planning forums
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
