NHS 111 Mental Health First Responder

Greater Manchester Mental Health NHSFT

Information:

This job is now closed

Job summary

This post is a key role part of a new 24/7 Mental Health First Response service andbe the first point of contact for people who may require urgent mental health supportin the GMMH 24/7 Trust helpline/111.

The post involves working with people of all age (Children and Young People, Adults or Older People) experiencing a mental health crisis via telephone triage.

Working as part of the wider multi-disciplinary team, MHFirst Responders will provide initial assessment and triage via the phone, as well as information, support, signposting, and advice.

They will provide compassionate and confidential support to service users (including carers) and will support and assist individuals to cope more effectively with their mental health issues by assisting them with key aspects of their care plans, (if in place), supporting them in managing distress and challenges / difficulties which they might be finding it difficult to manage their own mental health and wellbeing. MH Practitionerswill seek advice from the clinical leads/shift coordinators with any call where the service user may require urgent assessment or signposting to the appropriate services.

Applicants must have a full professional registration as a Nurse, Social Worker or Occupational Therapist

Main duties of the job

For people experiencing a mental health crisis, MH First Responders will provide.

o Mental state assessmentso Risk assessmentso Safety planningo A range of brief therapy interventionso Validation and de-escalation of crisiso Signposting to the relevant services.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over7000members of staff, who deliver services from more than160locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Date posted

14 January 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

437-6608754-C

Job locations

Greater Manchester Mental Health NHS Foundation Trust, Prestwich Hospital,

Bury New Road

Manchester

M25 3BL


Job description

Job responsibilities

  • Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts

Job description

Job responsibilities

  • Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts

Person Specification

Essential

Essential

  • HCPC/NMC/Social Work England Registration
  • Experience of working within Mental Health
  • Excellent communication skills

Desireable

Desirable

  • Working within a busy environment
  • Able to use own initiative

Desirable

Desirable

  • Able to use own initiatve
  • Working within a busy environment
Person Specification

Essential

Essential

  • HCPC/NMC/Social Work England Registration
  • Experience of working within Mental Health
  • Excellent communication skills

Desireable

Desirable

  • Working within a busy environment
  • Able to use own initiative

Desirable

Desirable

  • Able to use own initiatve
  • Working within a busy environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

Greater Manchester Mental Health NHS Foundation Trust, Prestwich Hospital,

Bury New Road

Manchester

M25 3BL


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

Greater Manchester Mental Health NHS Foundation Trust, Prestwich Hospital,

Bury New Road

Manchester

M25 3BL


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Clinical Lead

Charlotte Ruane

charlotte.ruane@gmmh.nhs.uk

08009530285

Date posted

14 January 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

437-6608754-C

Job locations

Greater Manchester Mental Health NHS Foundation Trust, Prestwich Hospital,

Bury New Road

Manchester

M25 3BL


Supporting documents

Privacy notice

Greater Manchester Mental Health NHSFT's privacy notice (opens in a new tab)