Job summary
To manage the Ward Secretarial/Administration Service and be an integral member of the ward team.
To support the ward team members.
To deliver an efficient service to ensure a smooth day to day function of the team.
To assist the Ward Manager, Clinical Team members and ward based staff with all aspects of ward/patient related administrative tasks.
To provide line management to ward administration team including supervisions, appraisals, mandatory training, encourage further development, create rota's and support finance aspects of the role.
Support wards administration team in relation to HR matters including flexible working, Occupational Health referrals, and well-being plans.
Main duties of the job
- Receive and deal with telephone enquiries as appropriate.
- Distribute mail and deal with as appropriate.
- Liaise with ward staff, medical secretaries, medical records, patients affairs, other departments and outside agencies as appropriate.
- To provide a range of secretarial duties for the Ward Manager and team, including keeping diaries, organising and minuting meetings, filing, photocopying, typing correspondence, reports etc.
- As directed by the Ward Manager or in patient ward administrator, the post holder will assist with monitoring of ward budgets, including stationary, office/ward equipment, furniture and fittings.
- To input data onto the Paris patient information system and produce reports as required.
- To set up and maintain case notes in good order.
- To be responsible for obtaining and returning case notes from/to the medical records clerk.
- To support the team in effective and smooth running of the wards.
- Provide support to Managers in change, delivering a high standard service to our clinical teams and patients.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users
Job description
Job responsibilities
Please see attached job description and person specification
Staff benefits
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Job description
Job responsibilities
Please see attached job description and person specification
Staff benefits
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Person Specification
Qualifications
Essential
- RSA/OCR 2 or admin equivalent experience
Desirable
- RSA/OCR Level 3
- Database/Spreadsheet/Power Point Qualifications
Experience
Essential
- Must have secretarial/administrative experience.
- Experience in supervising staff. Must demonstrate good understanding of teamwork and be able to work conductively within this.
- Must demonstrate ability to work without close supervision, using own initiative to significant level
- Experience of using a variety of Microsoft packages including excel
Desirable
- Ability to manage your own time effectively
- Previous Experience working within Mental Health NHS Services
Knowledge
Essential
- Must have a good understanding of the need for confidentiality.
Desirable
- Knowledge of the Clinical System PARIS
- Knowledge of other software's such as MICAD, OHIO, Health Roster and NHS Chain
Application form
Essential
- Confidentiality
- Previous experience of line management
- Basic understanding of HR processes and Policies
Desirable
- Knowledge of the Mental Health Act
- Understanding of Budgetary and Financial Responsibility within your role
Person Specification
Qualifications
Essential
- RSA/OCR 2 or admin equivalent experience
Desirable
- RSA/OCR Level 3
- Database/Spreadsheet/Power Point Qualifications
Experience
Essential
- Must have secretarial/administrative experience.
- Experience in supervising staff. Must demonstrate good understanding of teamwork and be able to work conductively within this.
- Must demonstrate ability to work without close supervision, using own initiative to significant level
- Experience of using a variety of Microsoft packages including excel
Desirable
- Ability to manage your own time effectively
- Previous Experience working within Mental Health NHS Services
Knowledge
Essential
- Must have a good understanding of the need for confidentiality.
Desirable
- Knowledge of the Clinical System PARIS
- Knowledge of other software's such as MICAD, OHIO, Health Roster and NHS Chain
Application form
Essential
- Confidentiality
- Previous experience of line management
- Basic understanding of HR processes and Policies
Desirable
- Knowledge of the Mental Health Act
- Understanding of Budgetary and Financial Responsibility within your role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
