Job summary
An exciting opportunity has arisen in Greater Manchester Mental Health Trust for a deputy chief operating officer (corporate/unplanned care services). Due to the recent promotion of the current deputy COO, we are looking for some one who is looking for development who may be aspiring for executive positions in the future. Ideally we would be looking for someone with recent experience of working in mental health services, however we will be looking for strong applicants who can work across health and social care services and systems to support the Chief Operating Officer and deputise in their absence. The post covers all corporate unplanned care services across GM working closely with our clinical divisions. The deputy COO will lead on crisis, patient flow, supporting delivery of delivering safe mental health services closer to service users homes and in the least restrictive way. Experience in patient flow, complex discharge, crisis lines would be an advantage as well as multi agency working with stakeholders including integrated care systems, place, ambulance services and the police but not essential.
Based at Trust Headquarter at Prestwich the deputy COO will be a key part of the Trusts senior operational leadership team and will also take part on the on call rotas for the Trust. Enquiries are encouraged and can be made through contacting Nicole Hutton on Nicole.hutton@gmmh.nhs.uk
Main duties of the job
Ensure that the organisational vision, strategic aims and objectives, values and culture of the Trust are actively promoted, and provide clear leadership and be a role model for their delivery.
Provide senior operational leadership and management to the corporate and urgent care services as part of the collective leadership team on behalf of the Chief Operating Officer ensuring high quality delivery of all operational services.
Responsible for ensuring appropriate governance arrangements are in place, including risk management, health and safety, emergency planning (inc. business continuity) and Information Governance that support the organisational approach to governance and are in line with the Trusts risk management framework.
Ensure governance arrangements are maintained and tested to provide assurance that quality standards and outcomes are delivered for patients and their carers and that staff are supported in a safe environment.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over7000members of staff, who deliver services from more than160locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
The Deputy COO is a key senior management and senior leadership position with the responsibility and accountability to manage, develop, direct and lead service improvement and performance strategies and policies to ensure delivery of high quality, safe and efficient and effective patient care for Unplanned Care and the wider Trust.
This role will work alongside the Deputy Medical Director and Deputy Chief Nurse. They will also lead the trust around the crisis strategy for mental health with a key focus on liaison, patient flow, discharge and implementation of 111 for Mental Health and the implementation and oversight of Right Care Right Person with Greater Manchester Police and the NWAS.
This role will deputise for the Chief Operating Officer and will take a corporate lead improving unplanned care and crisis across the Trust, to delivery improvement of all local and national planned care KPIs.
Main Responsibilities for Role
Ensure that the organisational vision, strategic aims and objectives, values and culture of the Trust are actively promoted, and provide clear leadership and be a role model for their delivery.
Provide senior operational leadership and management to the corporate and urgent care services as part of the collective leadership team on behalf of the Chief Operating Officer ensuring high quality delivery of all operational services.
Responsible for ensuring appropriate governance arrangements are in place, including risk management, health and safety, emergency planning (inc. business continuity) and Information Governance that support the organisational approach to governance and are in line with the Trusts risk management framework.
Ensure governance arrangements are maintained and tested to provide assurance that quality standards and outcomes are delivered for patients and their carers and that staff are supported in a safe environment.
Job description
Job responsibilities
The Deputy COO is a key senior management and senior leadership position with the responsibility and accountability to manage, develop, direct and lead service improvement and performance strategies and policies to ensure delivery of high quality, safe and efficient and effective patient care for Unplanned Care and the wider Trust.
This role will work alongside the Deputy Medical Director and Deputy Chief Nurse. They will also lead the trust around the crisis strategy for mental health with a key focus on liaison, patient flow, discharge and implementation of 111 for Mental Health and the implementation and oversight of Right Care Right Person with Greater Manchester Police and the NWAS.
This role will deputise for the Chief Operating Officer and will take a corporate lead improving unplanned care and crisis across the Trust, to delivery improvement of all local and national planned care KPIs.
Main Responsibilities for Role
Ensure that the organisational vision, strategic aims and objectives, values and culture of the Trust are actively promoted, and provide clear leadership and be a role model for their delivery.
Provide senior operational leadership and management to the corporate and urgent care services as part of the collective leadership team on behalf of the Chief Operating Officer ensuring high quality delivery of all operational services.
Responsible for ensuring appropriate governance arrangements are in place, including risk management, health and safety, emergency planning (inc. business continuity) and Information Governance that support the organisational approach to governance and are in line with the Trusts risk management framework.
Ensure governance arrangements are maintained and tested to provide assurance that quality standards and outcomes are delivered for patients and their carers and that staff are supported in a safe environment.
Person Specification
Qualifications
Essential
- Educated to master's level or equivalent experience or learning
- Evidence of CPD
- Recognised management qualification
Desirable
- A relevant health or social care qualification at degree level
Experience
Essential
- Significant track record of employment at a senior operational level delivering high quality standards of performance to achieve national and local targets within a complex healthcare setting (E)
- Considerable recent experience in operational leadership roles in Mental Health or Social Care (D)
- Evidence of leading service change with colleagues (E)
- Significant experience of setting, monitoring and evaluating standards of care (E)
- Experience of workforce redesign (E)
- Experience of business planning and service change in complex organisations (E)
- Experience of working in partnership with other organisations and senior director level officers to deliver services (E)
- Experience of working in a triumvirate structure (E)
- Experience of working in partnerships with other organisations to deliver services with a wide range of Stakeholder working partnerships (E)
- Experience of managing financial resources at a senior level (E)
- Experienced appraiser and supervisor of staff (E)
- Experience of delivery of integrated social care services (E)
Desirable
- Considerable recent experience in operational leadership roles in Mental Health or Social Care (D)
Knowledge
Essential
- Up to date knowledge of current health agenda locally and nationally (E)
- An understanding of the role and contribution to the overall Trust agenda (E)
- Sound knowledge of clinical governance and effective systems of assurance and risk management (E)
- Comprehensive understanding of Section 75 and social care agenda (E)
- Knowledge and/or experience of policy development for health and social care at national level (E)
Person Specification
Qualifications
Essential
- Educated to master's level or equivalent experience or learning
- Evidence of CPD
- Recognised management qualification
Desirable
- A relevant health or social care qualification at degree level
Experience
Essential
- Significant track record of employment at a senior operational level delivering high quality standards of performance to achieve national and local targets within a complex healthcare setting (E)
- Considerable recent experience in operational leadership roles in Mental Health or Social Care (D)
- Evidence of leading service change with colleagues (E)
- Significant experience of setting, monitoring and evaluating standards of care (E)
- Experience of workforce redesign (E)
- Experience of business planning and service change in complex organisations (E)
- Experience of working in partnership with other organisations and senior director level officers to deliver services (E)
- Experience of working in a triumvirate structure (E)
- Experience of working in partnerships with other organisations to deliver services with a wide range of Stakeholder working partnerships (E)
- Experience of managing financial resources at a senior level (E)
- Experienced appraiser and supervisor of staff (E)
- Experience of delivery of integrated social care services (E)
Desirable
- Considerable recent experience in operational leadership roles in Mental Health or Social Care (D)
Knowledge
Essential
- Up to date knowledge of current health agenda locally and nationally (E)
- An understanding of the role and contribution to the overall Trust agenda (E)
- Sound knowledge of clinical governance and effective systems of assurance and risk management (E)
- Comprehensive understanding of Section 75 and social care agenda (E)
- Knowledge and/or experience of policy development for health and social care at national level (E)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Greater Manchester Mental Health NHSFT
Address
the Curve, trust headquarters, greater Manchester mental health
manchester
M25 3BL
Employer's website
https://www.gmmh.nhs.uk/ (Opens in a new tab)
