Job summary
Providing admin support for the Trafford Older Adults Team based at Crossgate House, Sale.
We are looking for a highly motivated and well organised Administration Assistant to join the Trafford Older Adults Community Mental Health Team. The successful applicant will provide admin support to the multi-disciplinary team working with a client group with mental health problems.
There will be client and carer telephone contact and therefore good communication skills are essential. This is a busy and friendly service, the team covers the Trafford area and operates across 365 days of the year, but the post holder would work within normal office hours. On some occasions the post holder may have to work at another base, if required.
Main duties of the job
There will be client and carer telephone contact and therefore good communication skills are essential. This is a busy and friendly service, the team covers the Trafford area and operates across 365 days of the year, but the post holder would work within normal office hours. On some occasions the post holder may have to work at another base, if required.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
Please see attached job description and person specification
Staff benefits
- Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Job description
Job responsibilities
Please see attached job description and person specification
Staff benefits
- Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Person Specification
Education
Essential
- Recognised level 3 qualification in a relevant subject or equivalent admin experience
Desirable
- Other relevant IT qualifications
Experience
Essential
- Have experience in working in a busy office environment.
Desirable
- Have experience of working with members of the public. Including patients/service users
Experience
Essential
- Have experience of minute taking.
Desirable
- Familiar with all office equipment
Experience
Essential
- Have experience of working in an office environment that ensures confidentiality is maintained at all times
Desirable
- Experience of working in Healthcare setting
Knowledge
Essential
- Knowledge of the Data Protection Act and patient confidentiality
Desirable
- oMental Health issues and challenges
Skills
Essential
- The ability to prioritise and plan conflicting and complex work demands
Desirable
- Knowledge of an EPR system
Skills
Essential
- Outstanding communication Skills
Desirable
- Patient administration background
Skills
Essential
- The ability to navigate IT systems, Inc. Excel, Word and PowerPoint
Person Specification
Education
Essential
- Recognised level 3 qualification in a relevant subject or equivalent admin experience
Desirable
- Other relevant IT qualifications
Experience
Essential
- Have experience in working in a busy office environment.
Desirable
- Have experience of working with members of the public. Including patients/service users
Experience
Essential
- Have experience of minute taking.
Desirable
- Familiar with all office equipment
Experience
Essential
- Have experience of working in an office environment that ensures confidentiality is maintained at all times
Desirable
- Experience of working in Healthcare setting
Knowledge
Essential
- Knowledge of the Data Protection Act and patient confidentiality
Desirable
- oMental Health issues and challenges
Skills
Essential
- The ability to prioritise and plan conflicting and complex work demands
Desirable
- Knowledge of an EPR system
Skills
Essential
- Outstanding communication Skills
Desirable
- Patient administration background
Skills
Essential
- The ability to navigate IT systems, Inc. Excel, Word and PowerPoint
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
