Job summary
As a Recruitment Assistant you will support the Recruitment Team to ensure a great experience for all new starters to Greater Manchester Mental Health NHS Foundation Trust.
You will respond to queries from candidates and managers over the telephone, via email and via the TRAC recruitment system, and you will be supported to resolve more complicated queries by a team of Recruitment Administrators.
Once fully trained, you will also conduct face-to-face identity and document checks for new recruits from our site in Prestwich.
This role provides a great opportunity to learn more about recruitment within the NHS, as well as to develop general admin and clerical skills.
Main duties of the job
The main duties of this role are:
- General office administration,
- Responding to telephone calls, emails and messages,
- Maintaining electronic records, including via TRAC recruitment system and the OHIO occupational health system,
- Conducting face-to-face identity and document checks, once trained.
It involves verbal and written communication with candidates, employees and managers as well as the need for accuracy and attention to detail in data entry and record keeping.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
See attached detailed job description and person specification.
Staff benefits
Pay Enhancements 43% additional for Evenings (8pm onwards) and Saturdays and 85% additional for Sundays and Bank holidays.
27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
Excellent pension
Cycle to work scheme
Salary sacrifice car scheme
Wellbeing programme
Blue Light Card Discounts
Job description
Job responsibilities
See attached detailed job description and person specification.
Staff benefits
Pay Enhancements 43% additional for Evenings (8pm onwards) and Saturdays and 85% additional for Sundays and Bank holidays.
27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
Excellent pension
Cycle to work scheme
Salary sacrifice car scheme
Wellbeing programme
Blue Light Card Discounts
Person Specification
Education
Essential
- RSA level 2, NVQ level 2 or the equivalent experience. Educated to GCSE level for English and Maths.
Experience
Essential
- Experience of administrative/clerical processes.
- Use of Microsoft Office packages, e.g., word, excel, outlook.
Desirable
- Experience of using any of the following systems; TRAC, ESR, OHIO, Learning Hub.
Knowledge
Essential
- Office/administration procedures
Desirable
- Data Protection/confidentiality
Skills
Essential
- The ability to appropriately communicate basic or sensitive information to colleagues, patients and relatives
- Advanced keyboard skills for data entry
- The ability to pay close attention to detail in written and electronic communication and information storage
- The ability to work as part of a multi- disciplinary team to ensure high quality administrative support
- Able to organise, prioritise and adjust own workload in relation to the priorities of the department on a daily basis
- The ability to suggest changes to own practice
- Demonstrates personal duty of care in relation to the safe use of equipment and other resources
- Maintains high quality in own work and presents work to a high standard
Desirable
- Ability to identify areas for improvement in current working practices
Person Specification
Education
Essential
- RSA level 2, NVQ level 2 or the equivalent experience. Educated to GCSE level for English and Maths.
Experience
Essential
- Experience of administrative/clerical processes.
- Use of Microsoft Office packages, e.g., word, excel, outlook.
Desirable
- Experience of using any of the following systems; TRAC, ESR, OHIO, Learning Hub.
Knowledge
Essential
- Office/administration procedures
Desirable
- Data Protection/confidentiality
Skills
Essential
- The ability to appropriately communicate basic or sensitive information to colleagues, patients and relatives
- Advanced keyboard skills for data entry
- The ability to pay close attention to detail in written and electronic communication and information storage
- The ability to work as part of a multi- disciplinary team to ensure high quality administrative support
- Able to organise, prioritise and adjust own workload in relation to the priorities of the department on a daily basis
- The ability to suggest changes to own practice
- Demonstrates personal duty of care in relation to the safe use of equipment and other resources
- Maintains high quality in own work and presents work to a high standard
Desirable
- Ability to identify areas for improvement in current working practices
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
