Receptionist

Greater Manchester Mental Health NHSFT

Information:

This job is now closed

Job summary

The Receptionist will be responsible for providing clinic administration and reception support to patients attending Outpatient Clinics; this will include receiving and greeting patients into clinic areas whilst recording the patient's attendance and clinical outcome on the PARIS system.

Main duties of the job

The Receptionist will be responsible for providing an appointment booking service to enable patients to book future appointments when leaving the department. Providing a confidential, efficient patient-friendly and outside agency contact service.

The post holder will be interactive with the General Public, Nursing, Medical staff and other Trust Administrative and Clerical Staff.

The post holder will ensure all reception processes are carried out in a timely and accurate manner to ensure an efficient Reception and quality service to all users.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Date posted

14 March 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

437-5601751-B

Job locations

Cromwell House CMHT

Cromwell Road, Eccles

Manchester

M30 0GT


Job description

Job responsibilities

See attached detailed job description and person specification:

Staff benefits

  • Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts

Job description

Job responsibilities

See attached detailed job description and person specification:

Staff benefits

  • Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts

Person Specification

Essesntial

Essential

  • Previous Reception Experience

Desirable

  • 2+ years of administration background

Experience

Desirable

  • Experience of working within NHS
Person Specification

Essesntial

Essential

  • Previous Reception Experience

Desirable

  • 2+ years of administration background

Experience

Desirable

  • Experience of working within NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

Cromwell House CMHT

Cromwell Road, Eccles

Manchester

M30 0GT


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

Cromwell House CMHT

Cromwell Road, Eccles

Manchester

M30 0GT


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Team Manager

Michelle Semple

Michelle.semple@gmmh.nhs.uk

Date posted

14 March 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

437-5601751-B

Job locations

Cromwell House CMHT

Cromwell Road, Eccles

Manchester

M30 0GT


Supporting documents

Privacy notice

Greater Manchester Mental Health NHSFT's privacy notice (opens in a new tab)