Job summary
We currently have an exciting opportunity here at Bolton CAMHS for a Receptionist/Admin Support to come and join our team on a full time basis.
The main purpose of the role is toprovide an efficient and effective receptionist service, responding professionally and sensitively to this complex and challenging client group, and to provide administrative support to the busy administrative team.
Main duties of the job
We currently have a vacancy for a receptionist/admin support to work within the Bolton Community CAMHS team, to be based on the Bolton site. We are a service offering help for children and young people, usually between the ages of 5 to 18 who live in Bolton.
This post will assist in the maintenance of a safe and therapeutic environment for staff, visitors and young people; working within all relevant policies, standards and with particular reference to those relating to information governance, safety and security.
The post holder will be responsible for administration, clerical and reception support, as well as admin support of the professional team, working without direct supervision and using initiative.
The successful candidate will provide an efficient and effective receptionist service, responding professionally and sensitively to this complex and challenging group, whilst also providing administrative support to the busy administration team.
Applicants will be motivated team players, with experience of dealing with the public, working in an administration setting and should be able to demonstrate good IT skills.
You will have an organised and flexible approach, with the ability to prioritise your workload and relate to all types of people. Your excellent interpersonal skills will also ensure that you will have no trouble fitting into this busy, interesting role.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
Please see full Job description and Person Specification attached to this vacancy.
Staff benefits
- Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Job description
Job responsibilities
Please see full Job description and Person Specification attached to this vacancy.
Staff benefits
- Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Person Specification
Education / Qualifications
Essential
- Knowledge of Microsoft Office packages
- ECDL or equivalent IT experience
- Educated to GCSE level including English and Maths or equivalent relevant experience
Experience
Essential
- Experience of dealing with a range of people over the phone and face to face
- Experience of carrying out admin duties
- Experience of working as a receptionist / office environment
- Experience of working as part of a team
- Experience of maintaining high standards of work
- NHS experience
Desirable
- Experience of working in a mental health setting
Knowledge
Essential
- Awareness of policies and procedures in relation to confidentiality, information sharing and child protection
Skills and Abilities
Essential
- Experience of using Microsoft Office
- Ability to use own initiative and seek guidance when necessary
- Motivated
- Effective written and oral communication skills
- Good organisational skills
- Committed to own personal development
Person Specification
Education / Qualifications
Essential
- Knowledge of Microsoft Office packages
- ECDL or equivalent IT experience
- Educated to GCSE level including English and Maths or equivalent relevant experience
Experience
Essential
- Experience of dealing with a range of people over the phone and face to face
- Experience of carrying out admin duties
- Experience of working as a receptionist / office environment
- Experience of working as part of a team
- Experience of maintaining high standards of work
- NHS experience
Desirable
- Experience of working in a mental health setting
Knowledge
Essential
- Awareness of policies and procedures in relation to confidentiality, information sharing and child protection
Skills and Abilities
Essential
- Experience of using Microsoft Office
- Ability to use own initiative and seek guidance when necessary
- Motivated
- Effective written and oral communication skills
- Good organisational skills
- Committed to own personal development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
