Job summary
The Directorate PA will provide a full and comprehensive administrative service to the Directorate Management Team and manage and co-ordinate the administration in the Secretariat, ensuring the most efficient and effective use of resources. The post holder will have line management responsibilityfor the admin and clerical staff, and will be responsible for the coordination of the work and requirements identified, flagging up any issues that may come to light.
Main duties of the job
The Directorate PA will undertake general office duties including the typing of minutes, reports, other correspondence, actioning any requirements identified within the typing. They will answer and manage calls from patients and their carers / relatives and other health and social care professionals.The post holder will assist with the coordination of all Serious Untoward Incidents and Complaints within the Salford Directorate assisting in the management of the Team Management Review systemmaintaining up to date progress records and service actions
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
See attached detailed job description and person specification:
Staff benefits
- Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Job description
Job responsibilities
See attached detailed job description and person specification:
Staff benefits
- Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Person Specification
Education / Qualifications
Essential
- Level 3 Competency based qualification (NVQ/RSA) or equal demonstrable experience.
Experience
Essential
- Supervising staff
- Working effectively with word processing or equivalent, spreadsheets and databases.
- Minuting of complex meetings
- Change management
- Use of office equipment
- Diary management
Desirable
- Previous NHS experience
- DATIX experience
- A patient administration background
- Use of clinical EPR systems
Knowledge
Essential
- Managing an information system.
- Knowledge of microsoft packages.
- Patient confidentiality / GDPR.
- The rationale around appraisal and development.
- Importance of working as part of a team.
- The Data Protection Act.
Skills and Abilities
Essential
- Reliability, Punctuality, Flexibility.
- Excellent time management
- Ability to prioritise
- Keenness to develop staff and services
- Contribute to the control of risk and to report any incident, accident or near miss.
- Responsibility for own learning and development.
Other requirements
Essential
- There is an occasional requirement to travel across the wide footprint of the Trust to attend meetings and events relevant to the role.
Person Specification
Education / Qualifications
Essential
- Level 3 Competency based qualification (NVQ/RSA) or equal demonstrable experience.
Experience
Essential
- Supervising staff
- Working effectively with word processing or equivalent, spreadsheets and databases.
- Minuting of complex meetings
- Change management
- Use of office equipment
- Diary management
Desirable
- Previous NHS experience
- DATIX experience
- A patient administration background
- Use of clinical EPR systems
Knowledge
Essential
- Managing an information system.
- Knowledge of microsoft packages.
- Patient confidentiality / GDPR.
- The rationale around appraisal and development.
- Importance of working as part of a team.
- The Data Protection Act.
Skills and Abilities
Essential
- Reliability, Punctuality, Flexibility.
- Excellent time management
- Ability to prioritise
- Keenness to develop staff and services
- Contribute to the control of risk and to report any incident, accident or near miss.
- Responsibility for own learning and development.
Other requirements
Essential
- There is an occasional requirement to travel across the wide footprint of the Trust to attend meetings and events relevant to the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
