Job summary
This is an exciting opportunity for 2 part-time mental health support workers to join a vibrant and developing recovery focused, creative service.
Recovery Pathways is a Trust citywide service. Through creative and wellbeing themed practise that is delivered in supportive settings, it aims to build confidence and skills, enable personal recovery from mental distress and support access to moving on. The service offers activities and support at a variety of venues in the following areas: Arts, Woodwork, Gardening, Occupational Therapy, volunteering, employment and Arts for Good Health courses.
Main duties of the job
The Support Worker role is to work as a key member of the Recovery Pathways team by offering support, information and expertise in assisting tutors to deliver wellbeing sessions at a variety of locations across Manchester. The post holder will be a self-motivated individual with a positive attitude. The role is also to develop your knowledge, skills and competencies to support service delivery and provide opportunities to improve the experience for service users individual mental health needs in line with their agreed goals. Covering North, South and Central areas, the role is to work flexibly and responsively to provide support and assistance to staff, service users and the service as a whole.
About us
The post holders will be based at the different Recovery Pathways sites including Start (Hulme), Studio One (Wythenshawe), Green Wellbeing (multi-sites) and Benchmark (Monsall).
Recovery Pathways is a creative wellbeing service for adults over the age of 18 and above experiencing mental health and wellbeing difficulties. The service receives referrals from across the Manchester footprint of GMMH.
The post holders will be working as part of a multidisciplinary team alongside another support worker and including Lead Wellbeing Artists, an Occupational Therapist and Wellbeing Arts Tutors.
Recovery Pathways is a community based creative wellbeing service offering recovery focused support to individuals via creative sessions.
The post holders will receive regular line management and clinical supervision and annual appraisal.
All staff working within our Trust should adopt our values; Truthfulness, Respect, Understanding, Standards, Togetherness; and utilise these whenever and wherever they are providing services.
Staff benefits
- Pay Enhancements - 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Job description
Job responsibilities
Duty/Responsibility
Recovery Focused Skills and Abilities
- To support and motivate service users to attend and take part in service activities which promote their recovery and independence
- To support other team members to deliver recovery focused sessions at a variety of venues across Manchester
- To work in partnership with other professionals/agencies to ensure that service users needs are met.
- To assist in the review process to support service users recovery journey
- To support the monitoring of service users progress and recording processes in clinical records
- To actively engage with individuals on a one to one basis and in group settings.
- To assist in planning, delivering and evaluating programmes and courses with clear wellbeing outcomes
- Promote recovery by establishing and maintaining therapeutic alliances with individuals or groups of service users
Service Development
- To promote and actively encourage service user and carer engagement to evaluate and enhance service delivery and involvement in the planning and delivery of services
- Participate in and contribute to, service developments and tasks relating to service evaluation as and when required.
- To actively engage in service improvement by reflecting on and developing own practice
Health, Safety and Security
- Safeguard the health and wellbeing of all service users by ensuring that all concerns are reported
- To ensure a safe environment for service users, colleagues and visitors in accordance with the Trust Health & Safety Policy
- To take reasonable care of the health and safety of yourself and other persons
- To contribute to the control of risk and to report immediately, using the Trust Incident reporting system, any incident, accident or near miss involving patients, service users, carers, staff, contractors or members of the public
Equality and Diversity
- Treat everyone with equal dignity and respect
- To value, promote, and manage diversity, and to actively encourage equality of opportunity in all areas of ones work
- To identify and take appropriate action when own or others behaviour undermines equality and diversity
Professional
- Work collaboratively across a range of disciplines
- To work closely with the Team Occupational Therapist to support the occupational therapy process and focused 1:1 interventions.
- To continuously develop expertise in assisting tutors and other team members to achieve positive outcomes for service users
- To actively engage with colleagues and other professionals to ensure the needs of the client group are met
- Working flexibly and responsively to provide support and assistance to meet the assessed mental health needs of the service and service users
- To prioritise own workload and organise own work to meet priorities and reduce risks to quality
- To participate in partnerships projects
- To adhere to Trust policies, procedures, protocols and guidelines at all times
- To maintain quality standards in every area of ones work
- To make use of regular supervision and to take responsibility for updating personal knowledge and skills in order to meet the objectives of the role
- To continually develop and maintain a portfolio of evidence to demonstrate your skills, knowledge and competencies
- To fully engage with your line manager to ensure that any training that you undertake is tailored to the service needs.
- To share and reflect on learning experiences in order to develop personal expertise, to enable you to develop your role
- Communicate effectively and consult with members of the team as appropriate
- Act upon any changes or concerns in the condition of a service user, reporting any issues to a line manager or team members
- To keep up to date with local and national best practice within the field in which you work
- To take responsibility for identifying own development needs, and planning with your line manager to meet those needs
- To actively take part in learning & development opportunities
- To engage and communicate with the service users in relation to their individual needs
- To maintain paper and electronic records in line with Trust data quality policies
Team
- To actively work as part of a team
- To provide support to members of your team in session delivery
- To actively participate in team meetings
- To act responsibly as a team member and seek help where necessary
- To form links and working relationships with community organisations to build moving on opportunities for service users
- To support and maintain a resource library of community and moving on information
- To use and maintain resources efficiently and effectively
Trust Mandatory On-going Requirements - to be met by the candidate after commencing in post, these will not be assessed at the recruitment stage
To undertake any other reasonable duty, when requested to do so by an appropriate Trust manager.
To understand and comply with all Trust policies, procedures, protocols and guidelines.
To understand the Trusts Strategic Goals and how you can support them.
To understand the need to safeguarding children and vulnerable adults and adhere to all principles in effective safeguarding.
To carry out all duties and responsibilities of the post in accordance with Equal Opportunities, Equality and Diversity and dignity in care/work policies and principles
To avoid unlawful discriminatory behaviour and actions when dealing with the colleagues, services users, members of the public and all stakeholders.
To access only information, where paper, electronic, or, in another media, which is authorised to you as part of the duties of your role.
Not to communicate to anyone or inside or outside the NHS, information relating to patients, services users, staff, contractors or any information of a commercially sensitive nature, unless done in the normal course of carrying out the duties of the post and with appropriate permission.
To maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to date.
To ensure their day to day activities embrace sustainability and reduce the impact upon the environment by minimising waste and maximising recycling; saving energy; minimising water usage and reporting electrical faults, water leakages or other environmental concerns to the facilities department or their line manager.
Take reasonable care of the health and safety of yourself and other persons
To contribute to the control of risk and to report any incident, accident or near miss
To protect service users, visitors and employees against the risk of acquiring health care associated infections.
To take responsibility for your own learning and development by recognising and taking advantage of all opportunities to learn in line with appraisal and supervision.
Job description
Job responsibilities
Duty/Responsibility
Recovery Focused Skills and Abilities
- To support and motivate service users to attend and take part in service activities which promote their recovery and independence
- To support other team members to deliver recovery focused sessions at a variety of venues across Manchester
- To work in partnership with other professionals/agencies to ensure that service users needs are met.
- To assist in the review process to support service users recovery journey
- To support the monitoring of service users progress and recording processes in clinical records
- To actively engage with individuals on a one to one basis and in group settings.
- To assist in planning, delivering and evaluating programmes and courses with clear wellbeing outcomes
- Promote recovery by establishing and maintaining therapeutic alliances with individuals or groups of service users
Service Development
- To promote and actively encourage service user and carer engagement to evaluate and enhance service delivery and involvement in the planning and delivery of services
- Participate in and contribute to, service developments and tasks relating to service evaluation as and when required.
- To actively engage in service improvement by reflecting on and developing own practice
Health, Safety and Security
- Safeguard the health and wellbeing of all service users by ensuring that all concerns are reported
- To ensure a safe environment for service users, colleagues and visitors in accordance with the Trust Health & Safety Policy
- To take reasonable care of the health and safety of yourself and other persons
- To contribute to the control of risk and to report immediately, using the Trust Incident reporting system, any incident, accident or near miss involving patients, service users, carers, staff, contractors or members of the public
Equality and Diversity
- Treat everyone with equal dignity and respect
- To value, promote, and manage diversity, and to actively encourage equality of opportunity in all areas of ones work
- To identify and take appropriate action when own or others behaviour undermines equality and diversity
Professional
- Work collaboratively across a range of disciplines
- To work closely with the Team Occupational Therapist to support the occupational therapy process and focused 1:1 interventions.
- To continuously develop expertise in assisting tutors and other team members to achieve positive outcomes for service users
- To actively engage with colleagues and other professionals to ensure the needs of the client group are met
- Working flexibly and responsively to provide support and assistance to meet the assessed mental health needs of the service and service users
- To prioritise own workload and organise own work to meet priorities and reduce risks to quality
- To participate in partnerships projects
- To adhere to Trust policies, procedures, protocols and guidelines at all times
- To maintain quality standards in every area of ones work
- To make use of regular supervision and to take responsibility for updating personal knowledge and skills in order to meet the objectives of the role
- To continually develop and maintain a portfolio of evidence to demonstrate your skills, knowledge and competencies
- To fully engage with your line manager to ensure that any training that you undertake is tailored to the service needs.
- To share and reflect on learning experiences in order to develop personal expertise, to enable you to develop your role
- Communicate effectively and consult with members of the team as appropriate
- Act upon any changes or concerns in the condition of a service user, reporting any issues to a line manager or team members
- To keep up to date with local and national best practice within the field in which you work
- To take responsibility for identifying own development needs, and planning with your line manager to meet those needs
- To actively take part in learning & development opportunities
- To engage and communicate with the service users in relation to their individual needs
- To maintain paper and electronic records in line with Trust data quality policies
Team
- To actively work as part of a team
- To provide support to members of your team in session delivery
- To actively participate in team meetings
- To act responsibly as a team member and seek help where necessary
- To form links and working relationships with community organisations to build moving on opportunities for service users
- To support and maintain a resource library of community and moving on information
- To use and maintain resources efficiently and effectively
Trust Mandatory On-going Requirements - to be met by the candidate after commencing in post, these will not be assessed at the recruitment stage
To undertake any other reasonable duty, when requested to do so by an appropriate Trust manager.
To understand and comply with all Trust policies, procedures, protocols and guidelines.
To understand the Trusts Strategic Goals and how you can support them.
To understand the need to safeguarding children and vulnerable adults and adhere to all principles in effective safeguarding.
To carry out all duties and responsibilities of the post in accordance with Equal Opportunities, Equality and Diversity and dignity in care/work policies and principles
To avoid unlawful discriminatory behaviour and actions when dealing with the colleagues, services users, members of the public and all stakeholders.
To access only information, where paper, electronic, or, in another media, which is authorised to you as part of the duties of your role.
Not to communicate to anyone or inside or outside the NHS, information relating to patients, services users, staff, contractors or any information of a commercially sensitive nature, unless done in the normal course of carrying out the duties of the post and with appropriate permission.
To maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to date.
To ensure their day to day activities embrace sustainability and reduce the impact upon the environment by minimising waste and maximising recycling; saving energy; minimising water usage and reporting electrical faults, water leakages or other environmental concerns to the facilities department or their line manager.
Take reasonable care of the health and safety of yourself and other persons
To contribute to the control of risk and to report any incident, accident or near miss
To protect service users, visitors and employees against the risk of acquiring health care associated infections.
To take responsibility for your own learning and development by recognising and taking advantage of all opportunities to learn in line with appraisal and supervision.
Person Specification
Qualifications
Essential
- A minimum of 12 months experience of working with service users in a health or social care setting.
- Educated to NVQ level 3 in Health and Social Care or an equivalent qualification in Health and Social Care
- Experience of providing support to vulnerable/socially excluded individuals/groups
- Experience of working with adults with mental health needs
Desirable
- Lived experience of mental health and support services
- Experience of using the arts and nature to support wellbeing in a mental health setting.
Experience
Essential
- A minimum of 12 months experience of working with service users in a health or social care setting.
Person Specification
Qualifications
Essential
- A minimum of 12 months experience of working with service users in a health or social care setting.
- Educated to NVQ level 3 in Health and Social Care or an equivalent qualification in Health and Social Care
- Experience of providing support to vulnerable/socially excluded individuals/groups
- Experience of working with adults with mental health needs
Desirable
- Lived experience of mental health and support services
- Experience of using the arts and nature to support wellbeing in a mental health setting.
Experience
Essential
- A minimum of 12 months experience of working with service users in a health or social care setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
